William Caldwell Jr

Experience Guide at EchoPark Automotive
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Bio

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Experience

    • United States
    • Retail Motor Vehicles
    • 300 - 400 Employee
    • Experience Guide
      • Sep 2023 - Present

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • Nov 2022 - Present

      I am responsible for maintaining a high level of vigilance and watching the surroundings of the tech and me to ensure safety. I have encountered situations that require quick thinking and problem-solving. Assessed potential risks, identified vulnerabilities, and developed strategies to mitigate them. Being security personnel also includes paying close to detail, ensuring the security of the cash being exposed, and the overall safety of the process. Maintain a high level of professionalism and adhere to ethical standards. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Car Salesman
      • Jul 2023 - Sep 2023

      I successfully managed the entire sales process from prospecting to closing, consistently exceeding monthly sales targets. Leveraged expert product knowledge and excellent communication skills to effectively convey the value of vehicles and upsell additional features, resulting in increased revenue per sale. Built and maintained a robust client base by establishing rapport, understanding customer needs, and providing personalized solutions. Collaborated with the finance team to secure financing options that matched customers' budgets, facilitating seamless transactions. Conducted persuasive product demonstrations and test drives, leading to a 25% higher conversion rate compared to other sales team members. Utilized CRM software to organize leads, follow up on prospects, and forecast sales opportunities, contributing to the overall efficiency of the sales department. Adept at overcoming objections and handling challenging customer interactions. Strong understanding of market trends and competitor analysis within the automotive industry. Proven ability to adapt to changing market conditions and implement effective sales strategies. Show less

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Armed Messenger
      • Jun 2022 - Feb 2023

      As a Brink’s Messenger, I interacted with clients, team members, and stakeholders, through clear and concise communication skills. Provided exceptional customer service by addressing inquiriesh, resolving concerns, and maintaining client satisfaction. I’ve demonstrated a strong attention to detail to ensure the secure and accurate handling of valuable assets while delivering those assets on time and optimizing delivery routes through effective time management and organizational skills. Entrusted with valuable assets and held to high standards of trustworthiness and reliability. Being flexible with adaptability to changing circumstances and the ability to remain composed in high-pressure situations. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Delivery Driver
      • Jun 2019 - Sep 2022

      As a pizza delivery driver, I provided customer service by ensuring timely and accurate deliveries and addressing customer inquiries or concerns. Interacted with customers, team members, and managers, requiring clear and concise communication. Efficiently managing time and meeting delivery deadlines was essential as a pizza delivery driver. Encountered various challenges on the road or during interactions with customers, requiring effective problem-solving skills. Ensuring accurate order deliveries and maintaining order accuracy were key aspects of my role as a pizza delivery driver. While pizza delivery may not directly involve sales, it still provided an opportunity for me to showcase salesmanship through upselling or suggesting additional items. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Correctional Officer IV
      • Feb 2020 - Jun 2022

      As a correctional officer, I’ve developed strong communication and interpersonal skills to interact effectively with inmates, colleagues, and superiors. Displayed the ability to defuse conflicts and resolve disputes. Having attention to detail being vigilant and observant of my surroundings, and ensure the safety and security of the facility. Though working in a prison is highly stressful I learned to stay composed and remain resilient. Working in teams, requiring collaboration, coordination, and effective communication with colleagues. Maintain ethical conduct, uphold security protocols, and act with integrity. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2014 - Apr 2019

      As a shoe sales associate, I’ve provided excellent customer service by assisting customers, addressing their needs, and ensuring a positive shopping experience. Developed extensive product knowledge about different brands, styles, and features. Interacted with customers, colleagues, and managers, requiring clear and persuasive communication. Honed my listening skills to understand customers' preferences and find the right product for them. Learned and utilized various sales techniques, such as upselling, cross-selling, and product demonstrations. Worked collaboratively with colleagues and store management to achieve sales goals and provide excellent customer service. Show less

Education

  • CourseCareers
    Certificate of Completion, Sales Development/ Business Development
    2023 - 2023
  • Lindenwood University
    Criminal Justice and Corrections
    2017 - 2019

Community

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