Experience

MacroAir Fans

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Field Service Manager

  • May 2016 - Present

  Successfully plan, organize, and oversee installations and repairs of our product from inception to completion, including contract proposal, budgeting, change orders, materials procurement, billing, and collections. Efficiently manage, coordinate, and provide training to field service technicians, ensuring they possess the necessary skills and knowledge to perform their tasks effectively. Trained and supervised a team of up to 2 employees, ensuring they adhere to quality standards and safety protocols. Notably, I have trained and supervised at least 8 employees throughout my tenure. Skillfully negotiate and collaborate with contractors, vendors, customers, and engineers, fostering positive working relationships and ensuring project success. Offer expert advice to company leadership and engineers on technical matters related to product installations and repairs, leveraging my advanced proficiency in troubleshooting and diagnosing programmable logic controllers (PLCs), Variable Frequency Drives (VFDs), networks, electric motors, low voltage systems, and electrical systems. Supervise multiple projects concurrently in a dynamic and high-pressure environment, effectively allocating resources and managing timelines to achieve project goals. Consistently promoted within the company, recognizing my contributions and dedication to delivering exceptional results. Willingness to travel as needed, approximately 75%, to provide on-site support and ensure customer satisfaction Show less



Residential Elevators

• United States
• Construction
• 1 - 100 Employee

• Elevator Technician

  • Jan 2014 - Jan 2016

  Built and serviced custom residential elevators and dumbwaiters throughout Southern California. Consistently delivered exceptional performance in a fast-paced construction environment. Installed, maintained, and repaired hydraulic systems, custom control panels, electric motors, and PLCs. Built and serviced custom residential elevators and dumbwaiters throughout Southern California. Consistently delivered exceptional performance in a fast-paced construction environment. Installed, maintained, and repaired hydraulic systems, custom control panels, electric motors, and PLCs.



PremiumTaste

• 1 - 100 Employee

• Convenience Store Manager

  • Apr 2012 - Dec 2013

  Successfully managed and operated a family-owned grocery store in American Samoa. Implemented effective strategies to ensure the store consistently met targets and achieved profit goals. Monitored sales activities, identifying opportunities for improvement and implementing sales strategies to drive revenue growth. Proactively sourced and procured high-quality products from reliable suppliers, ensuring a diverse and well-stocked inventory. Streamlined operational processes, optimizing efficiency and minimizing costs while maintaining exceptional customer service standards Show less



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Satellite Communications Technician

  • Apr 2007 - Apr 2012

  Led a team of 7 Marines while stationed in Pohang, Korea, overseeing the installation and repair of communication equipment on forward operating bases. Ensured optimal functionality and performance of critical systems. Held an interim Top Secret clearance while in charge of managing crypto gear in Okinawa, Japan, ensuring strict adherence to security protocols and maintaining the confidentiality of sensitive information. Successfully completed multiple leadership courses, further developing my managerial and organizational skills. In charge of running projects that involved up to 150 Marines. Diagnosed, troubleshooted, and resolved hardware, software, and network problems to minimize downtime and ensure uninterrupted communication. Replaced defective components and conducted routine maintenance to uphold high standards of equipment reliability and functionality. Demonstrated extensive knowledge of circuit boards, processors, chips, and electronic equipment, ensuring accurate diagnosis and effective problem-solving. Show less



Superior EMP

• Construction
• 1 - 100 Employee

• Apprentice Plumber

  • Sep 2005 - Apr 2007

  Assisted in the installation and maintenance of plumbing systems in commercial buildings. Supported experienced plumbers in various tasks, including pipe fitting, soldering, and fixture installation. Followed safety protocols and ensured compliance with building codes and regulations. Assisted in the installation and maintenance of plumbing systems in commercial buildings. Supported experienced plumbers in various tasks, including pipe fitting, soldering, and fixture installation. Followed safety protocols and ensured compliance with building codes and regulations.