William Burke

Voice Network Engineer at VSP Vision
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Contact Information
us****@****om
(386) 825-5501
Location
Rancho Cordova, California, United States, US
Skills

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Bio

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Experience

  • VSP Vision
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Voice Network Engineer
      • Sep 2019 - Present

  • Apex Systems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Mar 2019 - Sep 2019

      Contractor for Kaiser Permanente working with business units to create or update call flows. Contractor for Kaiser Permanente working with business units to create or update call flows.

  • Apex Systems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Cisco Finesse Customer Engineer
      • Jan 2018 - Dec 2018

      Contractor for Kaiser Permanente working with business units to migrate from Cisco Agent Desktop to Cisco Finesse. Contractor for Kaiser Permanente working with business units to migrate from Cisco Agent Desktop to Cisco Finesse.

  • VSP Vision Care
    • United States
    • Insurance
    • 700 & Above Employee
    • Systems Analyst
      • Sep 2015 - Jan 2018

    • Customer Service Systems and Reporting Specialist
      • Aug 2007 - Sep 2015

    • Customer Service Representative
      • Feb 2000 - Aug 2007

Education

  • Western Governors University
    Bachelor’s Degree, Business Administration and Management, General
    2015 - 2019
  • Folsom Lake College
    General Education - Transfer, General Studies
    1997 - 2005
  • El Dorado High School
    High School, High School/Secondary Diplomas and Certificates
    1993 - 1997

Community

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