Experience

Security First Insurance

• United States
• Insurance
• 200 - 300 Employee

• Complex Claims Specialist

  • Sep 2016 - Present

  Ormond Beach, Florida As a team member of SFI I have served in several positions as needed durning our growth. Large loss and total loss claims, supervisor, cat supervisor Running 80 person team, director level and above complaints, mediations. I am currently handling pre-suit CRN’s and disputes.

• Complex Claims Specialist.

  • Sep 2016 - Sep 2016

  Ormond Beach, Florida, United States



USAA

• United States
• Financial Services
• 700 & Above Employee

• Insurance Adjuster I property and liability

  • Jan 2012 - Sep 2016

  tampa, florida area Started with USAA February 2012 as an adjuster three June 2013 Transferred cat unit November 2013 promoted to adjuster 2 August 2015 promoted to adjuster 1 Liability and large loss. October 2015 transferred to property unit



K & B Home Buyers

• Damage Estimator

  • Sep 2005 - Dec 2010

  Estimated the amount of damage and cost to repair of single and multi family houses. . Gathered comparables and determined purchase price, repairs and holding cost for resale. Negotiated with contractors for repairs and time lines for repairs. Marketed our house buying side to gain more properties. Provided customer service to our buyers and sellers both in person and on the phone.



IQuest Employment, Temporary Staffing

• Property adjuster

  • Oct 2008 - Sep 2009

  *Liberty Mutual Insurance - handling claims in the Cat and Home owners unit to include Hurricane, Hail, Tornados, ice storms and standard home owners claims for several states including TX, LA, OK, CO, MN, OH, KY, FL, GA and others. Processing payments, determining coverage, correcting and rewriting estimates using Xactimate, negotiating supplements with contractors, assigning files to field adjusters and customer service



Florida Department of Children and Families

• United States
• Government Administration
• 700 & Above Employee

• Economic Self Sufficiency Specialist/Intake Specialist

  • Jan 2001 - Jan 2005

  Interview and determine eligibility of clients for multiple state and federal programs. Review medical bills and verify information for share of cost Medicaid. Conducted interviews, verified information and took recorded statements. * Achieve 100% of goals set by department. . * Track and process medical bills for share of cost Medicaid. * Identify possible fraud in all programs and deploy Field Investigators to examine potentially fraudulent cases. *… Show more Interview and determine eligibility of clients for multiple state and federal programs. Review medical bills and verify information for share of cost Medicaid. Conducted interviews, verified information and took recorded statements. * Achieve 100% of goals set by department. . * Track and process medical bills for share of cost Medicaid. * Identify possible fraud in all programs and deploy Field Investigators to examine potentially fraudulent cases. * Consistently receive highest scores on monthly internal audits as well as periodic State of Florida audits, and assisted in training new personal * Was assigned as the Safety and Security coordinator for Deland office Show less



K., LLC

• Restaurant & Bar General Manager/Owner

  • Jan 1994 - Jan 2001

  Launched restaurant operations and handled all financial management, including: P&L statements, accounting, payroll and taxes. Recruited, trained, motivated and managed staff. William R. Blind



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Special Weapons and Tactics Officer

  • Jan 1988 - Jan 1994

  Patrol and SWAT officer * Assigned to shuttle disaster recovery team (national and international) * Certified in nuclear payload security and transportation * Assisted in writing the terrorist reaction manual for KSC.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Protective Services Agent for Deputy Commander and Chief of

  • Jan 1985 - Jan 1988

  Body guard for the Deputy Commander and chief of NATO and Ambassador Lane *Primary light weapons, Secondary medic *Charged with tracking German national terrorist groups *Cross trained as driver and in satcom operation *Assisted in the set up and logistics for out of country NATO base inspections



Tampa Police Department

• United States
• Law Enforcement
• 100 - 200 Employee

• Patrol Officer

  • Jan 1981 - Jan 1985

  Performed daily patrol duties * Trained in Crime Scene and Traffic Accident Investigations