Experience

Bellsystem24, Inc

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Manager of Account Operations

  • Oct 2017 - Present



Colorkrew Inc.

• Japan
• IT Services and IT Consulting
• 1 - 100 Employee

• Supervisor, Trainer, Sales Representative, Concurrent Project Leader

  • Mar 2017 - Oct 2017

  Duties as Supervisor, Trainer: Maintained direct contact with the client Joined sales rep and account manager in meetings related to the overall direction of the project Acted as key member of recruitment team Delivered training on project specific tools and game-related contents Duties as Sales Representative: Contacted and visited both new and existing clients Made service proposals and drafted contract agreements Participated in sales events and seminars Duties as Concurrent Project Leader: Planned and implemented key improvements to the team Worked closely with team members in developing their skills Served as point of contact between clients and the team Show less



E-Guardian

• Miyazaki & Tokyo, Japan

• Translator, Interpreter, Team Leader, Special Client Liaison

  • Oct 2015 - Mar 2017

  Duties as Translator, Interpreter, Team Leader: Created and edited templates for both internal and external use Translated and interpreted both from and into Japanese and English Created translation guidelines for internal use Provided members with corrections and feedback on their translations Duties as Special Client Liaison: Evolved initial role of translator to one of increased responsibility in client relations Participated in weekly calls with client (in Japanese) to ensure mutual understanding Took on the role of Subject Matter Expert (SME) and Data Analyst Served as point of contact for any operations-related discussions with the client Joined Analytic Assembly at client HQ and promoted communication amongst other Partners Show less



Parakaro

• Miyazaki, Japan

• English Instructor, Translator

  • Apr 2014 - Apr 2016

  Delivered lessons according to pre-described curriculum Translated various technical documents from Japanese to English Delivered lessons according to pre-described curriculum Translated various technical documents from Japanese to English



Berlitz Chiba Language Center

• Chiba, Japan

• English Instructor

  • Feb 2012 - Mar 2014

  Delivered lessons according to the Berlitz Method Functioned as Instructor, Assessor, Trainer, and Mentor Elected as Language Center Representative Delivered lessons according to the Berlitz Method Functioned as Instructor, Assessor, Trainer, and Mentor Elected as Language Center Representative



Japanese Exchange & Teaching Program (JET)

• Chiba, Japan

• English Teacher (ALT)

  • Aug 2006 - Aug 2011

  Selected to participate as only non-Japanese English teacher at public junior high school as a member of one of Japan’s largest cultural exchange programs (JET) Selected to participate as only non-Japanese English teacher at public junior high school as a member of one of Japan’s largest cultural exchange programs (JET)