Experience

Athens Micro

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Leader

  • Dec 2022 - Present

• Chief Information Officer

  • Jan 2020 - Sep 2023



Athens Micro Computer

• Director Of Technology Services

  • Jan 2016 - Sep 2022

  Athens, Georgia Area

• Network Engineer

  • Aug 2007 - Jan 2016

  · Installed and configured Office Communications server for internal and external access. · Performed network administrator level maintenance and planning for internal networks. · Managed a total of 9 virtual servers, 3 virtual server hosts and 1 additional physical server. · Migrated our existing physical Exchange 2007 to a virtual Exchange 2010 server. · Work independently to resolve complex issues with little oversight. · Resolve customer desktop… Show more · Installed and configured Office Communications server for internal and external access. · Performed network administrator level maintenance and planning for internal networks. · Managed a total of 9 virtual servers, 3 virtual server hosts and 1 additional physical server. · Migrated our existing physical Exchange 2007 to a virtual Exchange 2010 server. · Work independently to resolve complex issues with little oversight. · Resolve customer desktop needs including malware, software, general maintenance, and sales assistance. · Manage over 100 backups for our customers utilizing a variety of backup products. · Successfully handle ever changing and stressful environments to get the issue resolved in a timely manner and within scope. · Design and implement a set of daily checks to ensure that customers' networks are well maintained. · Troubleshoot and resolve network topographical issues. · Have experience with installing, troubleshooting and maintaining Linux and Unix systems. · Worked in a helpdesk capacity resolving issues over the phone utilizing remote assistance software.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Specialist

  • Sep 2005 - Sep 2007

  · Recalled into the military in support of Operation Iraqi Freedom 3. · Deployed to Kuwait, Iraq, Afghanistan and Qatar. · Cable Systems Installer Maintainer. Installed, troubleshot, and maintained many cable types, including fiber, CAT3, CAT5, CAT6 and coaxial cabling. · Supported a building of over 300 users with additional network drops. · Built out a new all fiber secure information processing facility.



Crust Pizza

• Manager

  • Aug 2004 - Sep 2005

  · Managed up to 15 employees. · Worked in excess of 70 hours per week to ensure that all daily tasks where achieved. · Oversaw scheduling of employees. · Maintained an inventory of all food items.