Will H.
Safety Specialist at Dynamic Transport- Claim this Profile
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Bio
Credentials
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How to give Exceptional Customer Service Over the Phone
Pryor Learning | Fred Pryor Seminars | CareerTrackJan, 2015- Nov, 2024 -
MS Office
University of Phoenix
Experience
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Dynamic Transport
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United States
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Truck Transportation
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1 - 100 Employee
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Safety Specialist
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Apr 2022 - Present
Employing every learned skill and natural talent towards achieving corporate goals and seeking new business opportunities. Exploring root causes of issues for continuous improvement. Onboarding and orienting fleet drivers (CDL & NCDL) to develop their independant businesses.
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Transportation Safety and Compliance Specialist
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Apr 2022 - Dec 2022
My addition to the team reduced department response time to fleet drivers by 50% within first 60 days of hire.Conducting new hire on-boarding and two day orientation class has increased driver fleet 100+ since hire.Working with Safety Director to communicate DOT regulations to fleet drivers to reduce carrier CSA score through daily K.P.I.sI am a five star administrative professional giving six-figure service and support with 150% effort.
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Business Manager/Owner
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May 1989 - Present
Operating of small business from home in non-working hours from 1989-2022Master of ceremonies, event planning and coordination, charitable events, and more are only a few of the customized services offered.> Event project manager> Creative event planner> On-air talent Disc Jockey> Online radio station program director> Amateur mix recording DJ> Master of Ceremonies Operating of small business from home in non-working hours from 1989-2022Master of ceremonies, event planning and coordination, charitable events, and more are only a few of the customized services offered.> Event project manager> Creative event planner> On-air talent Disc Jockey> Online radio station program director> Amateur mix recording DJ> Master of Ceremonies
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Dispatcher
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Feb 2019 - Mar 2022
Quality Drive-Away is a 25+ year leader and innovator in the drive-away transport industry. Quality dispatchers work diligently to ensure vehicle manufacturers like ALTEC, VOLVO, NAVISTAR, BLUEBIRD, and more maintain their success of customer satisfaction while remaining dedicated to company sub-contract drivers safety and success as business owners. Quality Drive-Away is a 25+ year leader and innovator in the drive-away transport industry. Quality dispatchers work diligently to ensure vehicle manufacturers like ALTEC, VOLVO, NAVISTAR, BLUEBIRD, and more maintain their success of customer satisfaction while remaining dedicated to company sub-contract drivers safety and success as business owners.
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RightWay Auto Sales
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United States
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Retail
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100 - 200 Employee
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Customer Service Representative/Sales
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2017 - 2019
A division of the Garber Group in Michigan, Rightway Auto Credit specializes in assisting customers to establish and re-establish their credit through auto loan financing. The company's' focus is central to the goal of helping customers improve their credit situation. A division of the Garber Group in Michigan, Rightway Auto Credit specializes in assisting customers to establish and re-establish their credit through auto loan financing. The company's' focus is central to the goal of helping customers improve their credit situation.
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Speedway LLC
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United States
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Retail
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700 & Above Employee
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Store Co Manager
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2016 - 2017
Speedway LLC has more than 3,900 stores across the United States servicing gasoline and convenience store needs. The secret to the success of a Speedway chain store is what happens inside the store and not at the gas pumps. Speedway LLC has more than 3,900 stores across the United States servicing gasoline and convenience store needs. The secret to the success of a Speedway chain store is what happens inside the store and not at the gas pumps.
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Forest River Inc.
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Motor Vehicle Manufacturing
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700 & Above Employee
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Customer Service Representative/Warranty
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2013 - 2015
Rockwood/Flagstaff is the most successful brand of all five divisions of Forest River Inc. Forest River Inc is a worldwide leading manufacturer of both motorized and towable recreational vehicles. Rockwood & Flagstaff brands manufactured in Millersburg, Indiana produce ultra light and lightweight towable RVs and tent campers. Rockwood/Flagstaff is the most successful brand of all five divisions of Forest River Inc. Forest River Inc is a worldwide leading manufacturer of both motorized and towable recreational vehicles. Rockwood & Flagstaff brands manufactured in Millersburg, Indiana produce ultra light and lightweight towable RVs and tent campers.
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Production Specialist/Systems quality inspecti
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2007 - 2009
Heartland RV is a manufacturer of towable recreational vehicles (Travel trailers & Fifth Wheel) Three production lines assembled 13-25 units a day. Systems inspectors test entire water, lp gas, and electrical systems for code compliance and quality operation. Heartland RV is a manufacturer of towable recreational vehicles (Travel trailers & Fifth Wheel) Three production lines assembled 13-25 units a day. Systems inspectors test entire water, lp gas, and electrical systems for code compliance and quality operation.
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Thor Motor Coach
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United States
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Recreational Facilities
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400 - 500 Employee
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Predealer inspection (PDI)
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2005 - 2007
Damon RV manufacturer of Class A (Diesel and gas) motorized recreational vehicles. Pre-Dealer inspection is the last checkpoint of quality inspection before shipping to dealers and retail customers. Damon RV manufacturer of Class A (Diesel and gas) motorized recreational vehicles. Pre-Dealer inspection is the last checkpoint of quality inspection before shipping to dealers and retail customers.
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PDI
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Apr 2005 - Oct 2006
Class C motorized recreational vehicle production employee responsible for systems testing water, lp gas and electrical systems. Responsible for testing operation of all electronics, interior and exterior lighting and appliance operation. Restesting systems for correction after repair. Class C motorized recreational vehicle production employee responsible for systems testing water, lp gas and electrical systems. Responsible for testing operation of all electronics, interior and exterior lighting and appliance operation. Restesting systems for correction after repair.
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H&R Block
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United States
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Retail
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700 & Above Employee
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Customer Service Representative/Tax preparer
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Oct 2004 - Apr 2005
H&R Block is a name synonymous with annual income tax preparation services for small businesses and individuals. H&R Block is a name synonymous with annual income tax preparation services for small businesses and individuals.
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Gulf Stream Coach, Inc
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Motor Vehicle Manufacturing
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1 - 100 Employee
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PDI
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May 2003 - May 2004
Quality inspection/systems testing of water system, electrical system and LP gas system of Class A motorized recreational vehicles. Tested all electeonics, interior and exterior lighting as well as all functions and operation of appliances for R.V.I.A. codes and standards. Re-tested failes inspections to verify corrections. Quality inspection/systems testing of water system, electrical system and LP gas system of Class A motorized recreational vehicles. Tested all electeonics, interior and exterior lighting as well as all functions and operation of appliances for R.V.I.A. codes and standards. Re-tested failes inspections to verify corrections.
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Masonite®
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United States
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Wholesale Building Materials
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700 & Above Employee
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Purchasing Assistant
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2001 - 2003
Masonite Door Fabrication Services based in Goshen, Indiana manufactured interior and exterior door systems sold in Home Depot chain stores. Masonite Door Fabrication Services based in Goshen, Indiana manufactured interior and exterior door systems sold in Home Depot chain stores.
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Customer Service Representative / Warranty Administrator
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1999 - 2001
Starcraft Automotive and the purchased brand Imperial were conversion van and truck accessory manufacturers located in Goshen, Indiana. Starcraft Automotive and the purchased brand Imperial were conversion van and truck accessory manufacturers located in Goshen, Indiana.
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Production laborer
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1995 - 1999
Medtec Ambulance Corporation located in Goshen, Indiana produced ambulances for cities, townships, and medical operations across the United States and international export. Medtec Ambulance Corporation located in Goshen, Indiana produced ambulances for cities, townships, and medical operations across the United States and international export.
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PDI
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Aug 1997 - May 1998
Pre-dealer inspection of travel trailer and 5th wheel recreational vehicle units, sample pulled from production line. Systems analyst tested full water system, complete electrical system and LP gas system for R.V.I.A. code and standard complaince. Fully inspected and verified function and quality of exterior and interior of units before delivery from manufacturer to dealerships. Pre-dealer inspection of travel trailer and 5th wheel recreational vehicle units, sample pulled from production line. Systems analyst tested full water system, complete electrical system and LP gas system for R.V.I.A. code and standard complaince. Fully inspected and verified function and quality of exterior and interior of units before delivery from manufacturer to dealerships.
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Education
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2010 - 2012
University of Phoenix
Associate's Degree, Criminal Justice/Law Enforcement Administration -
2012 - 2020
University of Phoenix
Bachelor’s Degree, Business Administration and Management, General
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