Willem Hendrix ✔
Information Communication Technology Specialist at GartenLüx- Claim this Profile
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Nederlands Native or bilingual proficiency
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Engels Professional working proficiency
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Duits Full professional proficiency
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Bio
Maarten Mol
Tijdens onze samenwerking aan een uitdagend project, viel het mij op dat Willem oog heeft voor de belangen van de klant die hij vertegenwoordigt en kritisch kijkt naar het geleverde werk van de leverancier. Hij werkte effectief samen om moeilijke hordes te nemen en de klanttevredenheid te waarborgen. Willem heeft zich snel vertrouwd gemaakt in de configuratie van het nieuwe ERP systeem waarbij zijn nauwgezetheid bijdraagt aan het succes, wat mijn samenwerking met hem prettig maakte en ik blij ben hem te hebben leren kennen.
Jacob Bale
I had the opportunity to work with Willem for several years when he was a Lead on our Global Service Desk team. Working with Willem was easy. He communicates well, has drive and passion, and a strong technical aptitude. He’s a team player, though also not afraid to share his opinions, even if they were contrary to the intended course. If I have the opportunity to work with Willem again directly in the future, I’ll happily take it.
Maarten Mol
Tijdens onze samenwerking aan een uitdagend project, viel het mij op dat Willem oog heeft voor de belangen van de klant die hij vertegenwoordigt en kritisch kijkt naar het geleverde werk van de leverancier. Hij werkte effectief samen om moeilijke hordes te nemen en de klanttevredenheid te waarborgen. Willem heeft zich snel vertrouwd gemaakt in de configuratie van het nieuwe ERP systeem waarbij zijn nauwgezetheid bijdraagt aan het succes, wat mijn samenwerking met hem prettig maakte en ik blij ben hem te hebben leren kennen.
Jacob Bale
I had the opportunity to work with Willem for several years when he was a Lead on our Global Service Desk team. Working with Willem was easy. He communicates well, has drive and passion, and a strong technical aptitude. He’s a team player, though also not afraid to share his opinions, even if they were contrary to the intended course. If I have the opportunity to work with Willem again directly in the future, I’ll happily take it.
Maarten Mol
Tijdens onze samenwerking aan een uitdagend project, viel het mij op dat Willem oog heeft voor de belangen van de klant die hij vertegenwoordigt en kritisch kijkt naar het geleverde werk van de leverancier. Hij werkte effectief samen om moeilijke hordes te nemen en de klanttevredenheid te waarborgen. Willem heeft zich snel vertrouwd gemaakt in de configuratie van het nieuwe ERP systeem waarbij zijn nauwgezetheid bijdraagt aan het succes, wat mijn samenwerking met hem prettig maakte en ik blij ben hem te hebben leren kennen.
Jacob Bale
I had the opportunity to work with Willem for several years when he was a Lead on our Global Service Desk team. Working with Willem was easy. He communicates well, has drive and passion, and a strong technical aptitude. He’s a team player, though also not afraid to share his opinions, even if they were contrary to the intended course. If I have the opportunity to work with Willem again directly in the future, I’ll happily take it.
Maarten Mol
Tijdens onze samenwerking aan een uitdagend project, viel het mij op dat Willem oog heeft voor de belangen van de klant die hij vertegenwoordigt en kritisch kijkt naar het geleverde werk van de leverancier. Hij werkte effectief samen om moeilijke hordes te nemen en de klanttevredenheid te waarborgen. Willem heeft zich snel vertrouwd gemaakt in de configuratie van het nieuwe ERP systeem waarbij zijn nauwgezetheid bijdraagt aan het succes, wat mijn samenwerking met hem prettig maakte en ik blij ben hem te hebben leren kennen.
Jacob Bale
I had the opportunity to work with Willem for several years when he was a Lead on our Global Service Desk team. Working with Willem was easy. He communicates well, has drive and passion, and a strong technical aptitude. He’s a team player, though also not afraid to share his opinions, even if they were contrary to the intended course. If I have the opportunity to work with Willem again directly in the future, I’ll happily take it.
Credentials
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Situational Leadership (SLX)
FortiveApr, 2018- Nov, 2024 -
Leadership Essentials (LE)
Danaher CorporationOct, 2015- Nov, 2024 -
Problem Solving Process
Danaher CorporationOct, 2013- Nov, 2024 -
Crucial Conversations
Danaher CorporationMay, 2012- Nov, 2024 -
PAT plus Installation Test: 3 Tage Fachseminar including DIN VDE 0100/0105/0701-0702 and 0113/EN 60204, Software
Beha-Amprobe GmbHJan, 2012- Nov, 2024 -
Microsoft Certified IT Professional (MCITP)
MicrosoftMar, 2007- Nov, 2024
Experience
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GartenLüx
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Netherlands
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Wholesale Building Materials
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1 - 100 Employee
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Information Communication Technology Specialist
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Dec 2021 - Present
Microsoft Azure Cloud & Microsoft 365 Administration. s.a. Azure Virtual Desktop, Teams, SharePoint, Exchange. Master Data Specialist. Thinkwise, Low-code platform, Application Administration. Project Management ERP Thinkwise Application Implementation: Review, Troubleshoot, Report, Adjust, Test, Train, Document. Microsoft Azure Cloud & Microsoft 365 Administration. s.a. Azure Virtual Desktop, Teams, SharePoint, Exchange. Master Data Specialist. Thinkwise, Low-code platform, Application Administration. Project Management ERP Thinkwise Application Implementation: Review, Troubleshoot, Report, Adjust, Test, Train, Document.
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VeyNex Embedded Software
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Netherlands
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Embedded Software Products
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1 - 100 Employee
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Information Technology Consultant
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Dec 2021 - Sep 2022
Microsoft Azure Cloud & Microsoft 365 Administration. s.a. Azure Virtual Desktop, Teams, SharePoint, Exchange. Thinkwise, Low-code platform, Application Administration & Data Specialist. Project Management ERP Thinkwise Application Implementation: Review, Troubleshoot, Report, Adjust, Test, Train, Document, Microsoft Azure Cloud & Microsoft 365 Administration. s.a. Azure Virtual Desktop, Teams, SharePoint, Exchange. Thinkwise, Low-code platform, Application Administration & Data Specialist. Project Management ERP Thinkwise Application Implementation: Review, Troubleshoot, Report, Adjust, Test, Train, Document,
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Fluke Corporation
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Senior Information Technology Specialist
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Jan 2020 - Nov 2021
Senior Information Technology ServiceDesk Specialist with high technical & analytical skills, providing high quality work.Experience in various business applications.
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EMEA IT Service Desk Lead
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Feb 2015 - Nov 2021
EMEA IT ServiceDesk Leader.Working in a Global IT Infrastructure, communicating on several levels within IT as well with the Business, to be able to provide the best IT Support to the Business Globally.High technical & analytical skills, providing high quality work.Experience in various business applications: Active Directory, Cloud Computing Microsoft 365, Microsoft Teams / OneDrive, SCCM, ServiceNow, Cisco VPN + ISE, Building Access, Printer Management and Support, MS Dos, Nexpose, Carbon Black, Networking, IP, Domain, Client Support, Reporting, ISO Document management, IT and End-user documentation written as well as supporting videos. Problem Solving, Account Management, License Management. Great reviewing skills due to eye for detail. Great communication skills, Knowledge transfer, Traineeship supervisor. Facility Support, Building Management, PAT Testing,... Show less
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End User Support Analyst III ICT / Global Support Services
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Apr 2010 - Jan 2015
Back-end Support ICTIT-webshop ManagementIT-webshop Order Control & ApprovalSoftware License Management ( Microsoft / Adobe )Back-up & RestorePrinter & Printer Server ManagementFacilities
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End User Support Analyst III ICT / Global Support Services
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Apr 2010 - Jan 2015
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PC Support Specialist
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Dec 2002 - Mar 2010
PC Support for Fluke Employees all in Europe.* Software License Managment Fluke Europe,* Backup/Restore* ISO document managment. * Accound Administration* IT-webshop Managment* Lead Helpdesk
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Service Technician II
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Oct 1997 - Dec 2002
Repair, Adjustment and Calibration of Measuring Instruments. Worked at the following Sections:Hand-held Multimeters, Processtools, Networks devices.
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Tektronix
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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EMEA IT Service Desk Lead
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Feb 2015 - Nov 2021
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End User Support Analyst III ICT / Global Support Services
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Apr 2010 - Jan 2015
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PC Support Specialist / Global Support Services
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Oct 2007 - Mar 2010
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Electrician
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Jul 1997 - Oct 1997
Building Control units for robotic control. This includes: designing lay-out of the unit, wiring, mounting electronical devices. This job included botch mechanical as well as electrically aspects. Building Control units for robotic control. This includes: designing lay-out of the unit, wiring, mounting electronical devices. This job included botch mechanical as well as electrically aspects.
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Education
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2000 - 2006
Fontys Hogescholen
Bachelor, Information and Communication Technology -
2007 - 2007
Mastering IT
MCP, 70-270 -
1996 - 1997
Hogeschool Utrecht
AOT - General Operational Technology -
1995 - 1996
Fontys Venlo University of Applied Sciences
Logistics -
1991 - 1995
M.B.O.- College Noord-Limburg
Degree, Electronics -
1990 - 1991
Marianum College Venlo
Hoger algemeen voortgezet onderwijs (Havo) -
1988 - 1989
Merletcollege Cuijk
Hoger algemeen voortgezet onderwijs (Havo) -
1987 - 1988
Elzendaalcollege Boxmeer
Hoger algemeen voortgezet onderwijs (Havo)
Community
