Experience

Chrisel Technolab

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Co-Founder & Product Architect

  • Aug 2022 - Present



CHRISEL TECHNOLAB PRIVATE LIMITED

• Co-founder, Chairman & CEO

  • May 2017 - Aug 2022



Suburban Diagnostics India

• India
• Hospitals and Health Care
• 200 - 300 Employee

• Business Technology Manager

  • Oct 2016 - May 2017

  Implement & support for Laboratory Information Management System (ERP), Supply Change Management, Microsoft Dynamics CRM, and Mobile Applications. Initiate innovative Strategies/plans at program events with CEO’s, Managing Director, and Stakeholders such as SDIPL board meetings, training events, conferences & community events to enhance client services & improve user effectiveness. Leading highly skilled resources/team to ensure best service deliveries and groom them at each level on process and technologies. Providing support during systems upgrades, installations, conversions and file maintenance. Continuously improve support processes through simplification and standardization. Strong relationships and interaction with Users/ internal customers, Service Desk, Business Process Engineers, Business Analysts, teams, developers, project managers, infrastructure support teams. Extensive experience in preparing and executing qualification protocols (IQ, OQ, PQ) Effective in Facilitating Joint Application Development (JAD) sessions to gather, synthesize and prioritize requirements using interviews, document analysis, requirements workshop, site visits, and surveys. Designing the Process flow as per standard of department like NABL, CAP. Reviewing and analyzing data mapping,developing test plan, test conditions and test cases to be used in UAT testing based on business requirements, technical specifications and product knowledge.Helping in Gap analysis to SLIMS team/vendors. Creating Report on Crystal / SQL Reporting Services tools : Departmental / Location / Client wise NOP, TAT, and OUT OF TAT. Statistics Report, Doctor-wise Graphical statistics. Stock Used /Consumption Report, Reagent Ordering Report. Cross Tab report designing for special test or Scenario. Different Channel type report like ‘walk-in’, TP, insurance, TPA, Corporate. Graphical Analysis report for the Management. Show less



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Application Service Manager

  • Aug 2015 - Sep 2016

  Responsible for all middleware application technologies supported for customers at various locations around the globe. Also involve in service improvement planning to ensure customers satisfaction and business growth. Single point of contact for customer to support on all middleware platforms and ensuring the quality of the service. Application Technical Management which includes Web Application Support and support of various standard components like SQL Server 2008\2012\2014, IIS, Apache, Tomcat, Filers, BIGIP etc. At Database level: Performance Tuning & Capacity Monitoring, Data Security, Backup & Recovery, Bulk Import and Export Data, Restoring DB in case of crash/emergencies, Database Maintenance & Data Manipulation, Installation, Implementation, Administration and Maintenance of MS SQL Server. Deployments, Migration, DR, Failover, Patching activities, Mirroring, Clustering, Replication, High-Availability, Database (SQL Server) changes as per business requirement, Build Releases, Service improvement plan to improve performance, Log Shipping, Granting access to users on production and test databases and other database administration related activities.Automating all the administrative procedures and task using PowerShell and other scripting languages to ensure best performance and service delivery.Initiating new way of working within team, project and aligning with customer satisfaction and deliveries. Set strategies to build innovating applications for Organization which helps to minimize the cost and ensures effective productivity. Show less

• Middleware & Web Services

  • Apr 2014 - Aug 2015

  Responsible for Multiple roles which includes Atos AHS Tower Training Spoc and involved in MS Academy implementation and process, Tech Lead and Service Improvement planner for three different customers, Involved Lean Program, Technical Lead for SQL Business Intelligence, involved in Philips Cronacle project transition, Working for Scientific community on Automation Process and deliveries. Involved in Designing Microsoft BizTalk Architecture for Atos Tools.Additional Tasks included Working on Microsoft Project Server managing the project Time-sheets, resolving technical failures in a timely manner, automating application monitoring tools, and providing technical expertise for application upgrades. Prepared technical Solutions and process documentation for team, to aid with day-to-day support issues. Provide technical support for usability issues and critical site problems, as needed.Handling several customers with the technologies like : Microsoft BizTalk 2006 R2 - 2010 :- Planning and improving the service delivery, Working with service architects to streamline the support and automate the procedures. including Creating/building BizTalk architecture designs i.e. High Level Designs, Low Level Designs, Installation Guides, Design Report Specification (DRS), Reference Architecture, Design Transaction Specification, Security & Compliance Guidelines , Approved Software Releases ,Approved Software Releases ,Standard Operating Procedures, Backup & Recovery Blueprint , Monitoring & Compliance (MAC) Blueprint , Lifecycle Management Policies (LMP), Diagram Templates (DT) , Diagram Templates (DT)Other supporting technologies:- Web Methods, Informatica, MS SQL Business Intelligence. Show less



Atos

• BizTalk Administrator

  • Sep 2011 - Apr 2014

  Tasks included resolving technical failures in a timely manner, automating application monitoring tools, and providing technical expertise for application upgrades. Prepared technical Solutions and process documentation for team, to aid with day-to-day support issues. Provide technical support for usability issues and critical site problems, as needed. Main area of experience is in Middleware technologies like BizTalk server. I have knowledge on BizTalk Server 2006, 2006R2, 2009, 2010 in administration and developmen.Also managing technical tasks on Incident/problem/change. Show less