Experience

Enchant Agency

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Email Marketing Strategist

  • Dec 2022 - Present

  My role at Enchant has included: - Leading on testing plans and strategy for our clients to optimise their campaigns - Crafting email strategies for our clients that will achieve success! - Building campaigns and automated email flows using ESPs such as Klaviyo, Mailchimp, Dotdigital and more - Monthly analysis and reporting for clients, using custom dashboards to offer insights and suggestions to maximise performance My role at Enchant has included: - Leading on testing plans and strategy for our clients to optimise their campaigns - Crafting email strategies for our clients that will achieve success! - Building campaigns and automated email flows using ESPs such as Klaviyo, Mailchimp, Dotdigital and more - Monthly analysis and reporting for clients, using custom dashboards to offer insights and suggestions to maximise performance



P&O Cruises

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Digital Content Executive

  • Oct 2021 - Dec 2022

  My role at P&O Cruises has included: - Managing and delivering new content across our pre-cruise customer journey - Working with development to deliver content needed to support new website features - Collaborating with our CRM team to build personalised landing pages that support communications - Compiling data to optimise and measure performance of new pages (Adobe Analytics) - Strong knowledge of Adobe Experience Manager - Working with various booking and payment systems such as xDine and Hybris to promote new dining venues and events to our guests



Leadstream

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Email Marketing Executive

  • Sep 2019 - Oct 2021

  My responsibilities at Leadstream include: Creating and optimising profitable email campaigns for different financial propositions including: Life Insurance, Funeral Plans, Pensions and more Managing a 1,000,000+ contact list. I worked with large volumes of data, designing personalised campaigns and content to convert different segments within our customer base Implementing high-detail analysis to measure and optimise the performance of individual content and campaigns Regular A/B testing to improve CRO, click rates, open rates and more metrics



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Sep 2017 - Sep 2019

  Working at Sainsbury's has enabled me to develop my customer service and multitasking skills. Being in the petrol department means I have a new diverse range of skills including; - Positive customer service - Operating tills and handling cash - Dealing with deliveries and stock - Maintenance of fuel equipment - Handling paperwork - Merchandising - Multitasking + organisation - Ensuring cleanliness of station + forecourt Working at Sainsbury's has enabled me to develop my customer service and multitasking skills. Being in the petrol department means I have a new diverse range of skills including; - Positive customer service - Operating tills and handling cash - Dealing with deliveries and stock - Maintenance of fuel equipment - Handling paperwork - Merchandising - Multitasking + organisation - Ensuring cleanliness of station + forecourt



LYSSES LIMITED

• United Kingdom
• 1 - 100 Employee

• Kitchen Porter

  • Jun 2015 - Sep 2017

  As a kitchen porter I worked in a fast paced environment dealing with dirty equipment/dishes for large scale events. I also assisted the chef's when we were busy and organised the kitchen. In my time I developed some valuable skills; - Time management - Teamwork - Strong work ethic - Organisation - Health/Safety As a kitchen porter I worked in a fast paced environment dealing with dirty equipment/dishes for large scale events. I also assisted the chef's when we were busy and organised the kitchen. In my time I developed some valuable skills; - Time management - Teamwork - Strong work ethic - Organisation - Health/Safety



BECG

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Summer Intern

  • Aug 2017 - Aug 2017

  My tasks at Remarkable included ; - Collating and setting out of data to be used for PR management - Creating CSR Audits in order to improve clients' PR - Creating a social media planner as well as new posts to ensure regular updates on Remarkable's social media channels - Producing a creative brief to guide and ensure the work done by Remarkable will suit the clients' needs and wants My tasks at Remarkable included ; - Collating and setting out of data to be used for PR management - Creating CSR Audits in order to improve clients' PR - Creating a social media planner as well as new posts to ensure regular updates on Remarkable's social media channels - Producing a creative brief to guide and ensure the work done by Remarkable will suit the clients' needs and wants