Will Nickerson
Client Success Manager at Abstrakt Cloud Solutions- Claim this Profile
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Topline Score
Bio
Credentials
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Salesforce Certified CPQ Specialist Certification
SalesforceAug, 2023- Oct, 2024 -
Salesforce Certified Advanced Administrator (SCAA)
SalesforceFeb, 2023- Oct, 2024 -
Salesforce Certified Platform App Builder Certification
SalesforceSep, 2022- Oct, 2024 -
Salesforce Certified Pardot Specialist
SalesforceJul, 2022- Oct, 2024 -
Salesforce Marketing Cloud Email Specialist
SalesforceMar, 2022- Oct, 2024 -
Salesforce Marketing Cloud Administrator
SalesforceFeb, 2022- Oct, 2024 -
Salesforce Certified Sales Cloud Consultant
SalesforceJul, 2021- Oct, 2024 -
Salesforce Nonprofit Cloud Consultant
SalesforceJun, 2021- Oct, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceJul, 2020- Oct, 2024
Experience
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Abstrakt Cloud Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Client Success Manager
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Sep 2021 - Present
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CGI
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Canada
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Information Technology & Services
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1 - 100 Employee
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Consultant
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May 2021 - Sep 2021
Sense Corp has joined CGI Sense Corp has joined CGI
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Sense Corp
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United States
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Business Consulting and Services
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1 - 100 Employee
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Consultant
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Jul 2018 - May 2021
Functional Lead Multiple projects (July 2020 - May 2021) -Mapped and Migrated data as part of multiple lift and shift projects into new Salesforce orgs as well as moving an on-prem system into the Azure Cloud -Led engagement with international teams by creating and managing a resourcing plan, transfer activities, and timeframe for data acquisition into the cloud data warehouse -Created a donor management solution in Salesforce to automate donor and customer communication for a non-profit clinic -Designed data models, wrote procedures, and created testing scripts to migrate to the Azure Cloud Business Analyst Fortune 100 Telecommunications Company (Sept 2018 - June 2020) -Created reports and KOMs for core business operations around credit analyses, customer signups, and technician servicing -Reduced programmatic impact across Business Intelligence verticals through optimizing ETL procedures for a new Finance ERP system implementation -Led testing efforts between development teams, QA, and business stakeholders Show less
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Washington University in St. Louis - Olin Business School
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United States
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Higher Education
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100 - 200 Employee
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Introduction to Management Teaching Assistant
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Jan 2017 - May 2018
-Graded homework assignments, essays, and exams for over 200 students -Coached and judged teams of students in a business case competition -Graded homework assignments, essays, and exams for over 200 students -Coached and judged teams of students in a business case competition
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Intramural Referee
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Sep 2014 - Apr 2018
Intramural Referee for soccer and futsal at both undergraduate and graduate levels Intramural Referee for soccer and futsal at both undergraduate and graduate levels
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Booz Allen Hamilton
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Summer Games Intern
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Jun 2017 - Aug 2017
-Designed and coded an iOS application from scratch called CROWD that utilized geospatial data points to connect people affected by disasters to volunteers and organizations offering aid. -Consulted with local leaders in Emergency Management Services to construct an application and a business plan to crowdsource aid after disasters. -Leveraged Project Management and SCRUM training through technical, business and financial acumen to communicate effectively with client executives and build a comprehensive solution in 8 weeks that met and exceeded client requirements. -Placed 3rd in a pitch competition against 14 other Booz Allen Hamilton consulting teams. Show less
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Sportvision
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Netherlands
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Spectator Sports
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1 - 100 Employee
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Operations Intern
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Jun 2016 - Aug 2016
-Researched and developed a new product using existing firm capabilities and created a business strategy for implementation. Presented the video enhancement solution to company leadership. -Constructed operating systems for the First and Ten software on NFL and NCAA broadcasts. -Implemented new software and operated broadcast enhancement systems during MLB, NFL, MiLB, and NASCAR events. -Researched and developed a new product using existing firm capabilities and created a business strategy for implementation. Presented the video enhancement solution to company leadership. -Constructed operating systems for the First and Ten software on NFL and NCAA broadcasts. -Implemented new software and operated broadcast enhancement systems during MLB, NFL, MiLB, and NASCAR events.
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Summer Research Assistant
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May 2015 - Aug 2015
-Coded a Fourier Transform function in Java that decomposed NASA satellite data to determine the peak frequency of a Supermassive Black Hole. -Analyzed the accretion disk and determined the spin and size of a Supermassive Black Hole to confirm the existence of Quasi-Periodic Oscillations. -Coded a Fourier Transform function in Java that decomposed NASA satellite data to determine the peak frequency of a Supermassive Black Hole. -Analyzed the accretion disk and determined the spin and size of a Supermassive Black Hole to confirm the existence of Quasi-Periodic Oscillations.
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Education
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Washington University in St. Louis
Bachelor of Arts - BA, Physics -
John Burroughs School