Will Nickerson

Client Success Manager at Abstrakt Cloud Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
St Louis, Missouri, United States, US

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Credentials

  • Salesforce Certified CPQ Specialist Certification
    Salesforce
    Aug, 2023
    - Oct, 2024
  • Salesforce Certified Advanced Administrator (SCAA)
    Salesforce
    Feb, 2023
    - Oct, 2024
  • Salesforce Certified Platform App Builder Certification
    Salesforce
    Sep, 2022
    - Oct, 2024
  • Salesforce Certified Pardot Specialist
    Salesforce
    Jul, 2022
    - Oct, 2024
  • Salesforce Marketing Cloud Email Specialist
    Salesforce
    Mar, 2022
    - Oct, 2024
  • Salesforce Marketing Cloud Administrator
    Salesforce
    Feb, 2022
    - Oct, 2024
  • Salesforce Certified Sales Cloud Consultant
    Salesforce
    Jul, 2021
    - Oct, 2024
  • Salesforce Nonprofit Cloud Consultant
    Salesforce
    Jun, 2021
    - Oct, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Jul, 2020
    - Oct, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Client Success Manager
      • Sep 2021 - Present
    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • Consultant
      • May 2021 - Sep 2021

      Sense Corp has joined CGI Sense Corp has joined CGI

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultant
      • Jul 2018 - May 2021

      Functional Lead Multiple projects (July 2020 - May 2021) -Mapped and Migrated data as part of multiple lift and shift projects into new Salesforce orgs as well as moving an on-prem system into the Azure Cloud -Led engagement with international teams by creating and managing a resourcing plan, transfer activities, and timeframe for data acquisition into the cloud data warehouse -Created a donor management solution in Salesforce to automate donor and customer communication for a non-profit clinic -Designed data models, wrote procedures, and created testing scripts to migrate to the Azure Cloud Business Analyst Fortune 100 Telecommunications Company (Sept 2018 - June 2020) -Created reports and KOMs for core business operations around credit analyses, customer signups, and technician servicing -Reduced programmatic impact across Business Intelligence verticals through optimizing ETL procedures for a new Finance ERP system implementation -Led testing efforts between development teams, QA, and business stakeholders Show less

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Introduction to Management Teaching Assistant
      • Jan 2017 - May 2018

      -Graded homework assignments, essays, and exams for over 200 students -Coached and judged teams of students in a business case competition -Graded homework assignments, essays, and exams for over 200 students -Coached and judged teams of students in a business case competition

    • Intramural Referee
      • Sep 2014 - Apr 2018

      Intramural Referee for soccer and futsal at both undergraduate and graduate levels Intramural Referee for soccer and futsal at both undergraduate and graduate levels

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Summer Games Intern
      • Jun 2017 - Aug 2017

      -Designed and coded an iOS application from scratch called CROWD that utilized geospatial data points to connect people affected by disasters to volunteers and organizations offering aid. -Consulted with local leaders in Emergency Management Services to construct an application and a business plan to crowdsource aid after disasters. -Leveraged Project Management and SCRUM training through technical, business and financial acumen to communicate effectively with client executives and build a comprehensive solution in 8 weeks that met and exceeded client requirements. -Placed 3rd in a pitch competition against 14 other Booz Allen Hamilton consulting teams. Show less

    • Netherlands
    • Spectator Sports
    • 1 - 100 Employee
    • Operations Intern
      • Jun 2016 - Aug 2016

      -Researched and developed a new product using existing firm capabilities and created a business strategy for implementation. Presented the video enhancement solution to company leadership. -Constructed operating systems for the First and Ten software on NFL and NCAA broadcasts. -Implemented new software and operated broadcast enhancement systems during MLB, NFL, MiLB, and NASCAR events. -Researched and developed a new product using existing firm capabilities and created a business strategy for implementation. Presented the video enhancement solution to company leadership. -Constructed operating systems for the First and Ten software on NFL and NCAA broadcasts. -Implemented new software and operated broadcast enhancement systems during MLB, NFL, MiLB, and NASCAR events.

    • Summer Research Assistant
      • May 2015 - Aug 2015

      -Coded a Fourier Transform function in Java that decomposed NASA satellite data to determine the peak frequency of a Supermassive Black Hole. -Analyzed the accretion disk and determined the spin and size of a Supermassive Black Hole to confirm the existence of Quasi-Periodic Oscillations. -Coded a Fourier Transform function in Java that decomposed NASA satellite data to determine the peak frequency of a Supermassive Black Hole. -Analyzed the accretion disk and determined the spin and size of a Supermassive Black Hole to confirm the existence of Quasi-Periodic Oscillations.

Education

  • Washington University in St. Louis
    Bachelor of Arts - BA, Physics
    2014 - 2018
  • John Burroughs School
    2007 - 2014

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