Deputy Chief Information Security Officer

• Oct 2020 - Present

Director of Audit and Compliance Services

• Dec 2019 - Oct 2020

Develop and enhance Audit and Compliance practice offerings. CMMC Gap Assessment, Office 365 Security Assessment, Security Risk Assessment, Vulnerability Management Program ★ Develop strategic services that generate recurring revenue and client retention. Security Awareness Training, Dark Web Monitoring, CMMC Policy Development and Review★ Conduct Security Risk Assessments for external clients★ Consult with internal and external clients in matters of audit, GRC and security★ Provide policy and quality systems reviews focused on improvement of operations★ Provide assessments of disaster recovery plans and make recommendations for improvement★ Supervise Audit and Compliance staff and department operations★ Learn new governance frameworks, technologies and solutions★ Conduct Vulnerability Assessments across a spectrum of covered entities Show less

Vice President, Project Services

• Jan 2019 - Nov 2019

Following January 2019 acquisition of EDTS by Corsica, led organizational merging and developed staffing models and plans to accommodate rapid-scale growth.★ Analyze past performance and develop standard project management templates for the five most common project types ★ Consolidate and centralize project coordination and scheduling ★ Implement project management cadence to standardize operations across all offices

Chief Operating Officer

• 2000 - 2019

Promoted from Chief Information Officer (2000 – 2014). Led high-growth organization by managing, mentoring and developing staff. ★ Network Operations Center – centralized services, monitoring, patching, back-up and AV ★ Developed and led account management strategy and implementation initiatives. Components included - vCIO services, budgeting, sales engineering, sales support and forecasting ★ Successfully led multiple projects for new technology deployment, verification and validation, Tier 3 support. ★ Provided consultation and guidance for Top Tier clients (commercial and regional government) ★ Evaluated new technologies to enhance and expand service capabilities and generate profitable growth ★ Administered PSA platform (ERP for IT Service provider) ★ Co-lead Bid Response Team – for RFPs, oversee design, capacity planning, bid response creation, and oversee project win management and implementation Led team of executives, managers, team leaders and support staff at multiple locations. Key service areas managed include: ★ Service Desk - Helpdesk Tier 1/2, Incident resolution. ★ Network Administration/Field Engineering - system administration and management, problem resolution, technology planning. ★ Network Operation Center - centralized services, patching, AV, backup, monitoring ★ Client Services - service triage, client satisfaction, business consulting. Show less

Advisory Council Member

• Jan 2014 - Feb 2017

ConnectWise is a community-driven software company dedicated to the success of Technology Solutions Providers. Our SaaS suite helps you manage your business, sell more efficiently, automate service delivery, and remotely control technology so you can consistently deliver amazing customer experiences. Today more than 10,000 technology organizations, including IT solution providers, MSPs, system integrators, software developers, and VARs, rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability in their businesses. Show less

Network Engineer

• 1998 - 2000

Part of team that deployed a state-wide network for the SC Highway Patrol. Turn-key network deployment including structured cabling, router configuration, server deployment and workstation roll-out. My primary responsibility included the deployment of routers and switches for each site. Coordinated TTU with vendors and other state agencies. Part of team that deployed a state-wide network for the SC Highway Patrol. Turn-key network deployment including structured cabling, router configuration, server deployment and workstation roll-out. My primary responsibility included the deployment of routers and switches for each site. Coordinated TTU with vendors and other state agencies.