Experience

CoverMyMeds

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Pod Lead

  • Nov 2021 - Present

• Account Coordinator

  • Feb 2020 - Dec 2021



Cass Information Systems

• United States
• Information Services
• 700 & Above Employee

• Sales and Marketing Associate

  • Mar 2016 - Feb 2020

  Responsible for supporting the Vice President of Sales and Marketing, in the efforts of selling utility services by responding to requests for information. In addition, provides Cass product training, maintains the overall relationships with Cass and assigned Energy Service Providers (ESPs) and provides sales and tradeshow support, conducts tours and develops solution based proposals. Provides input on marketing strategy, campaigns, and overall planning.

• Operations Support Specialist

  • Jul 2014 - Mar 2016

  Assisted with interviewing process, provided leadership, guidance, and direction to departmental employees. Planned, organized, lead, and distributed work assignments to departmental employees. Monitored completion of job assignments and overall quality. Oversaw cross training, worked with management to set and monitor performance goals and provided evaluative feedback to all direct reports. Consulted with management to prepare and conduct performance reviews, provided input concerning salary increases, and administered them with management. Provided input and made recommendations to improve overall quality and efficiency of workflow processing though interactions with assigned work group and other departments. Developed, generated, and distributed various reports to include but not limited to employee/departmental production and quality reports, operational procedure updates, etc.



Midwest Car Corporation

• Supervisor

  • May 2011 - Jul 2014

  Employee management, customer service, sales. Employee management, customer service, sales.