Experience

Meinberg

• Germany
• Electrical Equipment Manufacturing
• 1 - 100 Employee

• Technical Support Engineer & Information Technologist

  • Nov 2020 - Present



Sonic

• United States
• Telecommunications
• 300 - 400 Employee

• Technic Support Representative Tier 2

  • Mar 2018 - Nov 2020

• Technical Support

  • Mar 2018 - Mar 2020



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Consultant Agent

  • Sep 2017 - Mar 2018



Best Buy

• Retail
• 700 & Above Employee

• Computer Sales Associate

  • Jun 2017 - Sep 2017



Office Depot

• United States
• Retail Office Equipment
• 700 & Above Employee

• Sales Consultant and Technology Specialist

  • Jan 2017 - Jun 2017

  Utilized strong interpersonal and communications skills to serve customers. Organized floor and shelving displays to maximize space and give attention to latest merchandise. Gave customers reliable information on products such as computers, printers, pens, technology and office accessories to the best my knowledge. Utilized strong interpersonal and communications skills to serve customers. Organized floor and shelving displays to maximize space and give attention to latest merchandise. Gave customers reliable information on products such as computers, printers, pens, technology and office accessories to the best my knowledge.



North Bay Tech Depot

• 1005 Cleveland Avenue Suite B, Santa Rosa, CA

• Desktop Support

  • Jan 2016 - Jun 2016

  Troubleshoot software, and application issues for Windows XP, 7, 8, Apple OS X, and iOS for customers. Computer hardware diagnostics, replacement and upgrades and repairs. Install and configure desktops, laptops, printers, and other components for both Windows and Apple computers. Data recovery, system restore, re-imaging and operating system updates. Troubleshoot software, and application issues for Windows XP, 7, 8, Apple OS X, and iOS for customers. Computer hardware diagnostics, replacement and upgrades and repairs. Install and configure desktops, laptops, printers, and other components for both Windows and Apple computers. Data recovery, system restore, re-imaging and operating system updates.