Will Chiang

Second-Line Manager at SYSCOM COMPUTER ENGINEERING CO.
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Contact Information
us****@****om
(386) 825-5501
Location
New Taipei City, New Taipei City, Taiwan, TW

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5.0

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William L.

I was impressed by Will's ability on handling different situations during tough project delivery – effortlessly. And For the project management perspective, Will not just good at handle project tasks and problems but also expert in telling story for better project propagating. I am happy work with Will and affirm his contribution on project.

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Credentials

  • PMI Agile Certified Practitioner (PMI-ACP)®
    Project Management Institute
    Oct, 2022
    - Oct, 2024

Experience

    • Taiwan
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Second-Line Manager
      • Sep 2020 - Present

      Software Intergration project pre-sale and development management: Carrefour EC system development - leading to plan and completed data migration from old system to new syscom (SFCC&Custom OMS) - leading to construct Tableau Server and designed 42 reports with rest API to OMS - leading EC Maintainace SLA 99% Taipei Accountant Organization - leading to construct new member affairs system and data migration in 8 month Software Intergration project pre-sale and development management: Carrefour EC system development - leading to plan and completed data migration from old system to new syscom (SFCC&Custom OMS) - leading to construct Tableau Server and designed 42 reports with rest API to OMS - leading EC Maintainace SLA 99% Taipei Accountant Organization - leading to construct new member affairs system and data migration in 8 month

    • Senior Designer
      • Nov 2017 - Jun 2020

      As the lead design & PM had the following achievements 【VR Game】 -Former Defense Hero (VR FPS) -Level, combat, economy, system design -North Africa battlefield map design, got the player's most favorite map evaluation -PBL (points, medals, ladders) and exchange mechanism design, increase the retention rate by 30% -Rhythm boxing (VR Casual) -Level, system, gameplay design -Quickly plan and shipped within three months. -It has been used for promotion over than 10 times and licensed to Arcade business. -Complete Project life cycle: idea, proposal, beta, operate, optimize, tuning. 【Theme park】 Dinosaur Age XR -XR(mix AR&VR) products with complete life cycle: idea, proposal, beta, operate, optimize, tuning. -designed and shipped in 9 month -Successfully applied for 15 million government project subsidies -Licensing negotiation with more than 3 theme parks Show less

    • Taiwan
    • Computer Games
    • 1 - 100 Employee
    • Senior Desiner
      • May 2015 - Nov 2017

      mobile game "Dawnbreak 曙光" 【Designer of numerical balance, gameplay, combat and game-core system】 -The design game model. Each version adjustment could finish in 3 days -Complete Project life cycle: idea, proposal, beta, operate, optimize, tuning. 【Data analysis and player behavior tuning】 -Designed a record points of player behavior database and analyzed the game history. The 1-day and 3-day retention rate increased by 18%. 【Product Design】 -Designed and shipped one characters every month which accounting for 50% of the revenue of a single game. 【Task preparation】 -Wrote text of scenario and quest, 52% users read completely rate. 【lead of the China version tuning】 -Cross-version adjustment, complete 3 versions tuned and shipped. Show less

    • Taiwan
    • Computer Games
    • 1 - 100 Employee
    • Principal Game Designer
      • Apr 2010 - May 2015

      ● Establishing the balance model by Excel with growth of player abilities, gameplay time etc., balancing combat systems, economic systems, quest systems and social systems. ● Level design for expansion packs, e.g instances, festivals to provide players much more challenges and attractions. ● The bridge among designers, programmers, 2D, 3D and SFX artists, ensuring all the team reach consensus by communicating for optimizing the game quality. ● Designed minions and pets for expansion packs which are virtual goods and the most important source of incomes. ● Conducted the physical or balance calculation for other designer. ● Prepared and analyzed statistical reports in various fields from game data, including database, log, SNS by export data from SQL and NodeXL, utilizing Excel with Pivot Table, Macros, vlookup. Created system data and maintained accuracy. ● Provide process training to junior designers. KEY ACCOMPLISHMENTS: ● Generated project monthly profit more than 20% by designing the minion systems and pet systems. ● Revised old systems to increase system users by three times growth. ● Designed a new class, the 4th most popular class one year after its release. ● Designed 6 massively instances. More than 30 minutes gameplay for each. Show less

    • Telecommunications
    • 1 - 100 Employee
    • Game Designer
      • Aug 2009 - Apr 2010

      ● Designed the game on Nokia S60&S40 platform. ● Wrote a game design document from the games the firm wanted to copy. ● Prepared the ppt for marketing. ● Designed the game on Nokia S60&S40 platform. ● Wrote a game design document from the games the firm wanted to copy. ● Prepared the ppt for marketing.

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Military Police
      • Apr 2008 - Mar 2009

      ● In charge of the budget and finance on Military Police Motorcycle Company. ● Guard of Military Police Command. ● In charge of the budget and finance on Military Police Motorcycle Company. ● Guard of Military Police Command.

Education

  • 世新大學
    Master of Library & Information Science (MLIS), 資訊傳播學系
    2011 - 2015
  • 國立中興大學
    應用數學系
    2003 - 2007

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