Will Challis

Public Relations Intern at A La Lune London
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Contact Information
us****@****om
(386) 825-5501
Location
Leeds, Angleterre, Royaume-Uni, GB

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Bio

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Experience

  • A La Lune London
    • United Kingdom
    • Cosmetics
    • 1 - 100 Employee
    • Public Relations Intern
      • déc. 2021 - - aujourd’hui

  • Snag
    • 1 - 100 Employee
    • Customer Experience Agent
      • juil. 2021 - août 2021

      My responsibilities included generating replacement orders, arranging refunds, tracking orders, offering advice and resolving queries for customers over email in a warm, polite and personable manner. Through this role I gained experience in using the IT systems Gorgias, Shopify and Mintsoft. The role also demonstrated my excellent English and Spanish communication skills, and at times my functional written communication in French. Problem solving was another skill required when trying to find the best way to resolve a customer's issue.

Education

  • University of Leeds
    Bachelor of Arts - BA, Arabic and Spanish
    2018 - 2022
  • Universidad de Granada
    Spanish, 8.5 Notable (Very Good)
    2021 - 2021
  • Arabic Language Institute in Fez
    Arabic Language
    2019 - 2020
  • Hall Cross Academy
    A Level, Spanish, Mathematics, Economics
    2016 - 2018
  • Hall Cross Academy
    GCSE, 5 A*s, 2 As, 2 Bs
    -

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