Logistics and Operations Lead

• Jun 2020 - Present

Director

• Apr 2019 - Present

Business Development & Project Implementation Manager

• Sep 2016 - Dec 2018

Focusing on the automotive industry, my role is to grow autoVHC, a business unit of Snap-on Business Solutions, both domestically and internationally. autoVHC software is an electronic health check solution that generates additional sales opportunities from vehicles passing through the workshop. Working with major OEMs, I manage the client from initial lead, project manage implementation and ongoing account management.

UK Operations Executive

• Jul 2014 - Sep 2016

Responsibilities:• Develop relationships with customers in order to up sell and maximise profits for the company.• Maintain strong working relationships with suppliers to maximise service to guests.• Liaise with overseas team to communicate guest requirements to ensure high standards and expectations are met.• Developed a feedback system to allow the product to be reviewed and improved, as well as help identify potential guests for repeat bookings.

Graduate Valuation Surveyor

• Jan 2012 - Jun 2012

Dealt with licenced premises that are appealing the Rateable Value of their business premises, performing revaluations where necessary, through analysis and negotiation to establish their correct value.

Hotel Assistant

• Dec 2010 - May 2011

Placement Sales Surveyor

• Aug 2008 - Sep 2009

Performed Landlord & Tenant tasks, dealt with sales enquiries, drew up leases and licences, met current and potential customers, designed space plans, assisted with the management of fitouts and supported marketing campaigns.