Wilbur Harden
Inside Sales at APEX Companies- Claim this Profile
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Bio
Experience
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APEX Companies
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Inside Sales
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Jul 2022 - Present
United States
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Got Rack
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United States
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Warehousing and Storage
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1 - 100 Employee
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Project Manager/Sales
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Sep 2019 - Jul 2022
Tampa, Florida, United States • Manage projects and customer experience from beginning to end • Service and maintain existing accounts and acquire new opportunities • Project manage nationwide customers across diverse industry verticals • Ensure accurate records and status reports for all capital expenditures • Quote preparation, vendor and material outsourcing, for the mutual benefit of the company and its customers • Create cost effective solutions throughout all phases of project life cycle • Mentor and… Show more • Manage projects and customer experience from beginning to end • Service and maintain existing accounts and acquire new opportunities • Project manage nationwide customers across diverse industry verticals • Ensure accurate records and status reports for all capital expenditures • Quote preparation, vendor and material outsourcing, for the mutual benefit of the company and its customers • Create cost effective solutions throughout all phases of project life cycle • Mentor and assist team members • Perform vendor performance measures to ensure complete customer satisfaction and completion • Close coordination with lead management teams to report anything that will negatively affect the profitability of the company Show less
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Sales Manager Tampa / Fort Myers Territory
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Sep 2017 - Jun 2019
Tampa/St. Petersburg, Florida Area • Led sales team of 9 team members on the West Coast of Florida, exceeded sales goals in 2017 and 2018 • #1 area in Southeast Region 2018 • Managed 378 Fall accounts and 172 Yearbook accounts • Develop and facilitate relationships with school Superintendents, Directors of curriculum, school boards and board members, Principals, and school administration • Embrace and implement company sales and marketing plans • Utilize sales data to manage area goals for new business and… Show more • Led sales team of 9 team members on the West Coast of Florida, exceeded sales goals in 2017 and 2018 • #1 area in Southeast Region 2018 • Managed 378 Fall accounts and 172 Yearbook accounts • Develop and facilitate relationships with school Superintendents, Directors of curriculum, school boards and board members, Principals, and school administration • Embrace and implement company sales and marketing plans • Utilize sales data to manage area goals for new business and retention • Partner closely with Area Photographic Operations Manager to ensure area alignment in all processes and procedures • Responsible for onboarding, training, development, and employee relations Show less
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Batteries Plus
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United States
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Retail
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700 & Above Employee
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Vice President of Sales / Retail Sales Manager
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Feb 2010 - Apr 2017
Greater Tampa Bay • Grew Spiff program from $12,000 to $18,000 per month to $200,000 plus per Quarter. • Increased results to Top 5 Performing Franchise Team across Batteries Plus Bulbs system of 700 plus locations. • Developed 40 plus Team Members to top 30% or better in measured KPI's across Batteries Plus Bulbs. • Training Advisory Committee member for Batteries Plus Bulbs Corporate. Duties: Strategic planning, oversight and follow up of all aspects of a multi-location franchisee… Show more • Grew Spiff program from $12,000 to $18,000 per month to $200,000 plus per Quarter. • Increased results to Top 5 Performing Franchise Team across Batteries Plus Bulbs system of 700 plus locations. • Developed 40 plus Team Members to top 30% or better in measured KPI's across Batteries Plus Bulbs. • Training Advisory Committee member for Batteries Plus Bulbs Corporate. Duties: Strategic planning, oversight and follow up of all aspects of a multi-location franchisee group. This includes Sales Management (B2B, Commercial and Retail), Operations Excellence and Business Analysis to improve KPI’s and drive financial results; Training of team to be the expert, to develop and inspire brand loyalty; Annual Reviews, Compensation, Hiring process, Labor Management execution and follow up; Pricing Management to ensure knowledge of competition and planning to win in marketplace; Inventory Management and Data Integrity; Annual Planning; Execution of Promotions, Merchandising, Advertising and Marketing plans; Delivery and Logistics; All with the end result to create a customer first environment with our internal and external customers. Show less
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Retail Sales / District Manager
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Mar 2003 - Oct 2009
• Achieved Net Promoter Score average of 84.6% vs. Florida Region 79.5%. • Grew average Net Feature Revenue to 120% of quota attainment. • Selected as Turnover Task Force Florida team leader. • Only RSM in Florida to be selected to participate in Accelerated Development Program. Sales Leadership for ten retail store locations, 75 plus employees within the greater Tampa Bay area, effectively coaching, training and mentoring store managers and assistant store managers through the… Show more • Achieved Net Promoter Score average of 84.6% vs. Florida Region 79.5%. • Grew average Net Feature Revenue to 120% of quota attainment. • Selected as Turnover Task Force Florida team leader. • Only RSM in Florida to be selected to participate in Accelerated Development Program. Sales Leadership for ten retail store locations, 75 plus employees within the greater Tampa Bay area, effectively coaching, training and mentoring store managers and assistant store managers through the performance management process, managing staff recruitment; effectively handling escalated customer service issues; managing financial controls through inventory and adjustment procedures; and ensuring team members have the appropriate tools necessary to accomplish given job duties and foster a customer service oriented team environment. Show less
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Indirect Account Manager
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Jul 2006 - Apr 2007
Responsible for all third party distributors meeting sales objectives for Alltel Communications in Hillsborough county. Analyze and report on performance measures to achieve indirect channel sales and financial objectives, prospect for new agents to enhance market area distribution strategy. Perform agent location sales calls for the purpose of observing merchandising presentations and sales interactions. Communicate promotional offers, product/service updates, contractual… Show more Responsible for all third party distributors meeting sales objectives for Alltel Communications in Hillsborough county. Analyze and report on performance measures to achieve indirect channel sales and financial objectives, prospect for new agents to enhance market area distribution strategy. Perform agent location sales calls for the purpose of observing merchandising presentations and sales interactions. Communicate promotional offers, product/service updates, contractual changes, and other information to agents in a timely manner, provide sales support and training for agent/employees as required. Conduct regular financial reviews with key agent executives reviewing current business activities and formulating future plans for success. Show less
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