Experience

Redapt, Inc.

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Delivery Manager - Advanced Analytics

  • Nov 2015 - Present

  • Overseeing successful delivery of all client projects for Advanced Analytics practice and leading mitigation for customer escalations • Managing team members and overseeing staffing and compensation decisions for practice personnel • Managing effort to enhance utilization to maximize team revenue and margins • Staffing resources in aligning skill sets and project needs for all projects within practice • Leading project management and building engagement relationships with clients Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Engineering Development and Test Lead

  • 2013 - 2015

  • Directed monthly release of software solutions for entire Windows CE customer base, resulting in extensive revenue stream for the operating system • Oversaw project management of all development and test team activities • Led and coordinated efforts of worldwide team in streamlining development and test processes, enhancing efficiencies, and building global team infrastructure • Enhanced already-strong customer relationships by building solid support system across all relevant functions for major clients Show less



Bluetooth SIG

• United States
• Wireless Services
• 100 - 200 Employee

• Development Manager

  • 2011 - 2012

  • Established and mentored SDLC best practices in leading four Development and Quality Assurance teams • Managed $1 million plus budget for entire software development and test group • Directed projects for website development, CRM installation, SEO, Online programs enhancement, interoperability test tool development, and Quality Assurance testing • Enhanced membership-facing tools to increase customer satisfaction during period of large revenue growth; this effort produced extensive reinvestment back into company and development team • Served as sole hiring manager and developer of job descriptions for all software team positions • Built strong relationships with extensive Bluetooth membership base consisting of world’s largest companies and foremost technology leaders in order to enhance brand presence Show less



Printronix Inc.

• Renton, WA

• Software Engineering Manager

  • 2009 - 2011

  • Managed software and driver development for a printer product newly designed to capture market share • Oversaw design effort to combine technology from two different printer manufacturers for facilitating global sales • Led technical discussions to secure global partnerships for sales opportunities in regions throughout the world • Managed software and driver development for a printer product newly designed to capture market share • Oversaw design effort to combine technology from two different printer manufacturers for facilitating global sales • Led technical discussions to secure global partnerships for sales opportunities in regions throughout the world



TallyGenicom LP

• Renton, WA

• Software Engineering Manager

  • 2005 - 2009

  • Built technology relationships with direct customer base comprised of some of the largest companies in the world, including Wal-Mart, General Motors, Boeing, Federal Express, Proctor & Gamble, Frito Lay, Toyota, Union Pacific, BMW, and Volkswagen • Directed software development for a variety of computer technologies, including line matrix, serial, and inkjet printing • Managed creation of software solutions for all major customers and led the team focused on Fast Track applications engineering; this group and its solutions accounted for one third of the company’s generated revenue during multi-year period • Designed and maintained database to enhance access to these software solutions by all cross-functional personnel throughout the company Show less



Tally Printer Corporation

• Kent, WA

• Senior Software Design Engineer

  • 1991 - 2005

  • Developed international sales channels by providing tools to accommodate global market needs • Served as liaison for the establishment of projects with international affiliates • Integrated teams of company engineers from the US and Germany in the design and development of a new inkjet printer product • Facilitated the handling of issues for major customer accounts to secure sales throughout the Americas, EMEA, and Asia • Added new printer emulations to enhance sales against competing products • Led Production software and project releases in establishing reputation for robust solutions Show less