Wiktoria Rozycka

Front of House Supervisor at Eventim Apollo
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Entertainment Providers
    • 1 - 100 Employee
    • Front of House Supervisor
      • Nov 2021 - Present

      Learning the live event industry from inside out Ensuring clients safety and enjoyment of a show environment as a auditorium staff Ensuring meeting satisfaction of a client with high quality of customer service Ability to work in the fast-paced environment Working in a team with 50+ people Learning ticketing systems through scanning and admitting guest into the venue Working with VIP Managers to help create a unforgettable experience for fans such as Q&A, Meet & Greet and Soundcheck : knowledgeable in apps like zkipster to check in vip guests Working as Vip Assistant for names like : Pentatonix, Sabrina Carpenter, NIKI and many more Show less

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Content Creator
      • Jun 2021 - Present
    • United Kingdom
    • Musicians
    • 1 - 100 Employee
    • Agent Assistant
      • Feb 2023 - May 2023

      Sourcing and distributing ticket counts for a variety of artists Creating databases regarding ticketing systems fees across UK & Europe Researching festivals, live events experiences for agents updating A&R database for ATC Management General admin assistance and updating of internal databases and systems Applying for visas and issuing CoS for international artists Creating and filling out guest list for ATC Live events Sourcing and distributing ticket counts for a variety of artists Creating databases regarding ticketing systems fees across UK & Europe Researching festivals, live events experiences for agents updating A&R database for ATC Management General admin assistance and updating of internal databases and systems Applying for visas and issuing CoS for international artists Creating and filling out guest list for ATC Live events

    • United Kingdom
    • Musicians
    • 1 - 100 Employee
    • Artist Manager Assistant
      • Jul 2022 - Sep 2022

      Weekly Updates of fan engagement across social media platforms of Prolifica's roster Internal diary management of managers and signed artists Weekly research of New Music Friday's in search of future possible clients Communicating with music industry professionals and scheduling meetings Working across different UK festivals Paying invoices and company bills Creating budgeting plans of upcoming tours Creating assets for social media and merchandise designs for upcoming tours Researching upcoming trends for TikTok and YouTube reels Creating strategy and marketing campaigns for upcoming releases Attending studio recordings and songwriters meetings Organising Dropbox files and Excel spreadsheets Writing one sheets bio's for acts on the roster Creating third party Database playlist with artists similar to the ones on Prolifica roster Show less

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Senior Supervisor
      • Jul 2021 - Sep 2021

      *Ensuring efficient workflow processes, monitoring daily productivity to improve effectiveness of Supervisors, colleagues and activities. *Communicating corporate objectives across all divisions though daily correspondence and status updates. *Creating spreadsheets for external business colleagues to help with improving the data analytics of colleagues and their attendance or areas of improvement. *Managing team of Supervisors as well as being responsible of three buildings with 300 colleagues. *Completion of relevant reports and documents. *Ensuring all administrative records are accurate. *Organising workload, tasking team on daily basis* Attending meetings with higher Ups and resolving any issues around the company * Handling complaints and filling out accident documents Show less

    • Shift Supervisor
      • May 2021 - Jul 2021

      *Ensuring professional communication between colleagues and employers. *Managing different departments in the company *Preparing relevant documents with report of performances of colleagues *Ensuring meeting the target that has been set for workload * Creating Rota’s for colleagues * Closing end of the week hours for the employees and sending them to payroll *Working with Microsoft Office on daily basis

    • Bosnia and Herzegovina
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Supervisor
      • Sep 2019 - May 2021

      *Ensuring professional communication between colleagues and employers. *Managing different departments in the company *Preparing relevant documents with report of performances of colleagues *Ensuring meeting the target that has been set for workload * Creating Rota’s for colleagues * Closing end of the week hours for the employees and sending them to payroll *Working with Microsoft Office on daily basis *Ensuring professional communication between colleagues and employers. *Managing different departments in the company *Preparing relevant documents with report of performances of colleagues *Ensuring meeting the target that has been set for workload * Creating Rota’s for colleagues * Closing end of the week hours for the employees and sending them to payroll *Working with Microsoft Office on daily basis

Education

  • BIMM Institute
    Bachelor's degree, Music marketing, media and communication
    2020 - 2023

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