Account Manager

• Jun 2021 - Present

Sales Team Manager

• Nov 2018 - Feb 2021

MAJOR ACCOMPLISHMENTS • Overall top Sales Lead for the company for over 2 years, which resulted in a promotion from Sales Rep 2 to Team Manager. PRIMARY RESPONSIBILITIES • Managed the communication for walk-up sales, special occasions, greetings, and special guests for the sales team with Operations and Marketing. • Increased overall sales by implementing a weekly one on one meeting with each Salesperson to provide guidance, feedback, and support for their sales activities. • Provided the Executive Leadership team with weekly sales metrics, upcoming events, and potential leads from nearby activities.

Sales Engineer

• Nov 2016 - Nov 2018

MAJOR ACCOMPLISHMENTS • Create and maintain meaning relationships with restaurant owners, Presidents and VP’s of F&B outlets, CSO, IT Directors, GM’s, and management in the F&B industry countrywide to exceed quarterly goals & annual sales goals. Managed 70 opportunities at any given time through the sales cycle with a Close/Win rate of 76% PRIMARY RESPONSIBILITIES • Established and maintained key relationships with Restaurant owners, Presidents, and franchise owners to gain important data to update their products and services. • Provided the Executive Leadership team with weekly sales metrics, upcoming events, and potential leads from nearby activities. • Expanded and increased the company’s sales and retention throughout the sales cycle by hiring additional inside sales personnel, providing training, and creating training materials. • Effectively managed the sales pipeline by moving clients through the 4 different stages which resulted in a 76% closing rate. • Managed internal communications with the regional offices about software updates or changes.

Customer Development

• May 2014 - Oct 2016

MAJOR ACCOMPLISHMENTS • Overall top Sales Lead for the company, which resulted in a $1,000,000 sales year. PRIMARY RESPONSIBILITIES • Create, maintain, and deepen strategic relations to hit personal weekly sales goal of $20,000+. • Created and educated a team of outside sales reps that entrusted their customers with myself and paid commissions for their sales. • Niched part of the market by providing professional athletes and Sports agents excellent customer service. By doing so they would send me their friends and families that would continue to grow my sales and clientele.

Restaurant Manager

• May 2012 - Apr 2014

MAJOR ACCOMPLISHMENTS • Implemented a beverage program to deplete overstock of product and consequently lowered the beverage cost in a $10,500,000 yearly sales restaurant. Managed, motivated, and coached employees to continue and maintain annual gains. PRIMARY RESPONSIBILITIES • Managed the product inventory to ensure a sufficient amount of product and supplies were in stock, being, utilized, or phased out products based on the companies needs which resulted in a beverage cost from 17.9% to 14.8%. • Provided the Executive tea with key metrics daily about the overall performance and results of activities • Partnered with the General Manager in the interview process to hire, train, and retain the ideal candidates.

Director Of Beverage

• Apr 2010 - May 2012

MAJOR ACCOMPLISHMENTS • Created a seasonal cocktail program by forecasting and proactively staying 6 months ahead of the programs I implemented. PRIMARY RESPONSIBILITIES • Created an innovative seasonal cocktail program that was featured in local magazines and dramatically increased the volume of the customers. • Provided hands-on training to the staff to enable them to create and manage the seasonal cocktail program. • Partnered with Food Network Celebrity chef Rick Moonen to market the seasonal cocktail program via marketing channels such as social media, news, magazines, etc. • Managed the bar staff and provided them with performance feedback, shift management, and PTO management.