Whitnie Williams
Assistant Manager at The Copper Cellar Family of Restaurants- Claim this Profile
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Bio
Mary Beth McCauley
I've had the privilege of reporting directly to Whitnie twice in my life - first at Pizza Hut, second at Smoky Mountain Brewery. I think that speaks to how fantastic of a manager and leader she is. She is someone who can be trusted to have your back. She will help you with any and everything, be patient with you while she coaches you, and always gets the job done right the first time, typically before you've even had a chance to ask her to do it. She is so proactive and eager in that way. Any employer would be lucky to have Whitnie on their team, and any employee would be lucky to have Whitnie as a leader, coach, and friend.
Mary Beth McCauley
I've had the privilege of reporting directly to Whitnie twice in my life - first at Pizza Hut, second at Smoky Mountain Brewery. I think that speaks to how fantastic of a manager and leader she is. She is someone who can be trusted to have your back. She will help you with any and everything, be patient with you while she coaches you, and always gets the job done right the first time, typically before you've even had a chance to ask her to do it. She is so proactive and eager in that way. Any employer would be lucky to have Whitnie on their team, and any employee would be lucky to have Whitnie as a leader, coach, and friend.
Mary Beth McCauley
I've had the privilege of reporting directly to Whitnie twice in my life - first at Pizza Hut, second at Smoky Mountain Brewery. I think that speaks to how fantastic of a manager and leader she is. She is someone who can be trusted to have your back. She will help you with any and everything, be patient with you while she coaches you, and always gets the job done right the first time, typically before you've even had a chance to ask her to do it. She is so proactive and eager in that way. Any employer would be lucky to have Whitnie on their team, and any employee would be lucky to have Whitnie as a leader, coach, and friend.
Mary Beth McCauley
I've had the privilege of reporting directly to Whitnie twice in my life - first at Pizza Hut, second at Smoky Mountain Brewery. I think that speaks to how fantastic of a manager and leader she is. She is someone who can be trusted to have your back. She will help you with any and everything, be patient with you while she coaches you, and always gets the job done right the first time, typically before you've even had a chance to ask her to do it. She is so proactive and eager in that way. Any employer would be lucky to have Whitnie on their team, and any employee would be lucky to have Whitnie as a leader, coach, and friend.
Experience
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The Copper Cellar Family of Restaurants
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United States
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Hospitality
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1 - 100 Employee
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Assistant Manager
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Nov 2018 - Present
I am currently the service department head, and I share some retention responsibilities as well. I also coordinate with the kitchen manager to write that schedule each week. Daily tasks include, but are not limited to, creating floor plans and placing team members in positions which bring them and the restaurant the most success, handling money at open, shift change, and close, opening and closing paperwork, handling guest comments, questions, and concerns, conducting nightly inventory counts, and being prepared to handle situations as they arise.
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Kitchen Supervisor
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Nov 2018 - Nov 2021
-Responsible for preparing quality, presentable food in a timely manner-Trained to work all positions in a full-service kitchen-Required to prioritize orders and special requests, as well as multitask in a fast-paced environment-Responsible for ensuring each shift is run smoothly by keeping employees focused and delegating tasks to individual and collective strengths-Assists with administrative work such as invoices, sales predictions, truck orders, and inventory
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ADT
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United States
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Consumer Services
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700 & Above Employee
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Emergency Dispatcher
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Nov 2015 - Apr 2018
-Responsible for dispatching police, fire, and medical agencies for customers who need assistance-Trained in technical support, billing inquiries, scheduling technicians for repairs, and customer service -Responsible for dispatching police, fire, and medical agencies for customers who need assistance-Trained in technical support, billing inquiries, scheduling technicians for repairs, and customer service
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Pizza Hut
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United States
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Restaurants
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700 & Above Employee
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Shift Manager
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Aug 2013 - Oct 2015
-Assisted Store Manager with the coaching and support of team members-Responsible for inventory, food preparation, and balancing cash drawers-Handled customer complaints and any other customer service issues -Assisted Store Manager with the coaching and support of team members-Responsible for inventory, food preparation, and balancing cash drawers-Handled customer complaints and any other customer service issues
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Education
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2017 - 2020
University of Arizona Global Campus
Bachelor of Arts - BA, Communication, General -
2017 - 2020
Ashford University
Bachelor of Arts - BA, Communication, General -
2008 - 2012
Hardin Valley Academy
High School Diploma
Community
