Experience

Document Crunch

• United States
• Construction
• 1 - 100 Employee

• Executive Assistant

  • Apr 2022 - 1 year 9 months

  Atlanta, Georgia, United States



RoyaLuca

• United States
• IT Services and IT Consulting

• Director of Talent Acquisition

  • Jul 2021 - 2 years 6 months

  Atlanta, Georgia, United States

• Executive Assistant

  • Jan 2021 - 3 years

  Executive assistant for talent acquisition firm; strategic business partner to support business objectives and streamline processes to impact performance • Conceptualize, create, and launch the business website: royalucasolutions.com • Improve the social footprint by creating and managing content for LinkedIn + Instagram • Influence daily operations by implementing standard operating procedures and documentation to improve business communication • Support the managing… Show more Executive assistant for talent acquisition firm; strategic business partner to support business objectives and streamline processes to impact performance • Conceptualize, create, and launch the business website: royalucasolutions.com • Improve the social footprint by creating and managing content for LinkedIn + Instagram • Influence daily operations by implementing standard operating procedures and documentation to improve business communication • Support the managing director and surpass expectations to complete requested projects



Axiom Staffing Group

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Corporate Specialist

  • Jun 2015 - Dec 2020

  Alpharetta, Georgia Corporate liaison for 19 branches and respective vendors; created and implemented a comprehensive system for management, organization and communication at each location. •Managed all aspects of marketing items: sourcing, proofing, purchasing, distribution and inventory; established new system to streamline management •Implemented and managed all social media platforms, posts and insights for 19 branches •Conducted training sessions and webinars for social media and advertising best… Show more Corporate liaison for 19 branches and respective vendors; created and implemented a comprehensive system for management, organization and communication at each location. •Managed all aspects of marketing items: sourcing, proofing, purchasing, distribution and inventory; established new system to streamline management •Implemented and managed all social media platforms, posts and insights for 19 branches •Conducted training sessions and webinars for social media and advertising best practices •Processed temporary payroll for 600+ employees; provided weekly client invoicing and documentation •Communicated and organized documents with state agencies regarding income withholding orders, unemployment claims, determinations and decisions on relief and similar documents •Executed special projects for employees for meetings, celebrations, holiday and life events

• Recruiting and Operations Coordinator

  • Apr 2014 - Jun 2015

  Greater Atlanta Area-Perimeter Built and maintained relationships with clientele across industries (insurance, HR, accounting, media and hospitality). •Developed client relationships via site visits, marketing, quality checks and exceptional candidate placement •Collaborated with business partners to analyze needs, formulate job descriptions and negotiate salaries •Sourced, screened and interviewed qualified candidates for active client accounts •Consistently coached, advised and mentored current and potential… Show more Built and maintained relationships with clientele across industries (insurance, HR, accounting, media and hospitality). •Developed client relationships via site visits, marketing, quality checks and exceptional candidate placement •Collaborated with business partners to analyze needs, formulate job descriptions and negotiate salaries •Sourced, screened and interviewed qualified candidates for active client accounts •Consistently coached, advised and mentored current and potential employees



HomeGoods Stores

• Retail
• 700 & Above Employee

• Customer Service Coordinator

  • 2013 - 2014

  Greater Atlanta Area Implemented company protocols focused on service standards and standard operating procedures. •Supervised employees to ensure customer engagement and coverage on floor •Trained and coached new and existing employees to improve customer service standards •Collaborated with management to execute procedures for reconciliation and reporting



Charlie Gitto's Downtown

• General Manager and Events Coordinator

  • May 2011 - Aug 2013

  St. Louis Missouri * Plan, coordinate and execute all aspects of events including, but not limited to; food and beverage, theme design, budget management, and contract proposal * Act as the main liaison to clients and vendors * Implemented a standard operating procedure for event inquiry and proposal * Collaborated with the Chef to create special event and catering menus * Research client history and initiate improvements for future events * Maintain accounts payable and reconcile daily sales *… Show more * Plan, coordinate and execute all aspects of events including, but not limited to; food and beverage, theme design, budget management, and contract proposal * Act as the main liaison to clients and vendors * Implemented a standard operating procedure for event inquiry and proposal * Collaborated with the Chef to create special event and catering menus * Research client history and initiate improvements for future events * Maintain accounts payable and reconcile daily sales * Prepare and plan all staffing needs and schedules for 25+ employees * Work side by side with vendors to improve advertising and marketing for the restaurant, special events and catering * Created multiple documents including an employee handbook for more effective management * Work daily with Microsoft Office Suite Show less



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Assistant Outlet Manager

  • May 2009 - May 2011

  St. Louis, Missouri * Managed the day-to-day operations of Red Restaurant and In-Room Dining * Prepared and managed staffing guides and took part in the hiring and dismissal of employees * Prepared and managed the schedule of 35+ employees * Forecasted and controlled payroll and revenue for Red Restaurant and In-Room Dining * Prepared and managed staffing guides and took part in the hiring and dismissal of employees * Coordinated and conducted training sessions for full-time and International… Show more * Managed the day-to-day operations of Red Restaurant and In-Room Dining * Prepared and managed staffing guides and took part in the hiring and dismissal of employees * Prepared and managed the schedule of 35+ employees * Forecasted and controlled payroll and revenue for Red Restaurant and In-Room Dining * Prepared and managed staffing guides and took part in the hiring and dismissal of employees * Coordinated and conducted training sessions for full-time and International interns * Organized multiple restaurant buy-outs and large party reservations * Completed training for the Hyatt Corporate Management Program * Food and Beverage department ranked number one in the company for 2010 employee engagement survey * Completed the Food and Beverage Internship program Show less