Senior Processor

• Apr 2020 - Present

Front Desk Agent/Night Auditor (Part-Time)

• Aug 2017 - Present

Manages and coordinates day-to-day front desk operations, solves customer issues, and provides support to management. Ensures guests receive excellent customer service, proper information about their stay, and are checked in and out in a timely and efficient manner. Ensures that all policies and procedures are enforced. Manages and coordinates day-to-day front desk operations, solves customer issues, and provides support to management. Ensures guests receive excellent customer service, proper information about their stay, and are checked in and out in a timely and efficient manner. Ensures that all policies and procedures are enforced.

Settlement Processor

• Mar 2018 - Apr 2020

Provides day-to-day support to attorney for closings. Works closely with lenders, brokers, buyers/sellers and agents. Promptly resolves tenant complaints, requests, and conducts daily inspections preparing documents and updating them on any changes. Opens new contract orders, revises loans amounts, obtains all release statements and other information necessary for closings. Provides day-to-day support to attorney for closings. Works closely with lenders, brokers, buyers/sellers and agents. Promptly resolves tenant complaints, requests, and conducts daily inspections preparing documents and updating them on any changes. Opens new contract orders, revises loans amounts, obtains all release statements and other information necessary for closings.