Experience

Startup Hypeman

• United States
• Advertising Services
• 1 - 100 Employee

• Client Delivery Manager

  • Sep 2022 - Present

  Helping startup founders raise capital and win pitch competitions. Your story is more than just your product - it's your voice, and your vision. I help entrepreneurs get their ideas out of their head and crystallized into compelling content that inspires investors to pull out their checkbooks. Collaborating with founders to develop impactful elevator pitches, pitch decks, brand manifestos that help them take the stage with confidence. Helping startup founders raise capital and win pitch competitions. Your story is more than just your product - it's your voice, and your vision. I help entrepreneurs get their ideas out of their head and crystallized into compelling content that inspires investors to pull out their checkbooks. Collaborating with founders to develop impactful elevator pitches, pitch decks, brand manifestos that help them take the stage with confidence.



HALF WILD Creative

• Australia
• Online Audio and Video Media
• 1 - 100 Employee

• Conversion Consultant | Copywriter | Content Strategist

  • Aug 2022 - Present

  I create content and content strategy for solopreneurs, small businesses, publications, startups and enterprises, and I always understand the assignment. I create content and content strategy for solopreneurs, small businesses, publications, startups and enterprises, and I always understand the assignment.



Oracle

• United States
• Warehousing
• 1 - 100 Employee

• Content and Strategy Manager, Oracle for Startups

  • Jun 2018 - Aug 2022

  I tell the stories of the startups scaling up through partnership with Oracle, as the strategic manager for a high-volume, high-quality content generation team. I work in lockstep with internal (PR, media, analyst, video, sales, product) and external (agency, partner, startup) teams to capture startup stories and evangelize the Oracle startup program across channels.I facilitate weekly calls to prioritize content pitches for our blog, social media, PR / media, events, podcast, and other channels, strategizing with team of creators on angle, approach, execution, timeline, and orchestration.As host of the Oracle for Startups video series, I facilitate engaging conversations with founders to convey the value Oracle technology and teams provide for startups in the program. With Oracle's talented team of video producers, we co-create content that testifies to the legitimacy of Oracle as a cloud vendor and enterprise partner for small businesses. My team elevates the stories of entrepreneurs who are finding success with Oracle. We highlight startups from around the world, across industries, using interesting technology to solve business problems in unique ways, and we do it through several channels and timelines: Write and post to social media daily. Publish brand new blogs and podcasts weekly. Host founder video series bi-weekly. Measure, analyze, and iterate monthly. Write and test ad copy quarterly. Show less

• Product Manager, Go-to-Market Lead

  • Sep 2015 - Jun 2018

  With a focus on cross-functional collaboration, customer empathy and data-driven decisions, I offered clarity in a complex SaaS ecosystem. Drawing from years of experience working directly with customers, sales, marketing and product development teams, I led with influence, developing and communicating key value messaging for the social customer experience.As go-to-market lead for Oracle Social Cloud, I led the team that knows the market, understands the customer, gets the product and ties it all together to tell an engaging, impactful story. Leveraging a broad group of talented co-creators across Sales, Product Management and Marketing, I facilitated the creation and distribution of field-facing collateral including blogs, pitch decks, event sessions and case studies. I was responsible for the creation and maintenance of content repositories, including centralized intranet hubs and external web presence. I proactively identified communication gaps and filled them with scalable workflows for engaging content like cheat sheets, webinars and articles. To drive adoption of critical messaging, I delivered trainings for sales organizations, with onsite office hours for collaborative problem solving. I empowered internal teams to "practice what we preach" by using Oracle Social Cloud to gain customer insights, deliver relevant content and measure social engagement metrics. Show less

• Premier Social Partnerships Consultant

  • Sep 2012 - Sep 2015

  Training Lead-Lead efforts to effectively train clients on strategic and tactical use of Oracle's Social Relationship Management platform. This includes guidance on social listening solutions, fan engagement and response, as well as outbound content creation and messaging. -Bring proactive level of product and use case knowledge to small core training team. We create powerful programs to facilitate successful client adoption of product suite, and drive successful up-skill effort across internal teams to empower account managers. -Assist in development of comprehensive global training program, including creation of resource library and enablement of global training personnel. -Communicate effectively across client base, accounting for client team complexity, use cases and needs. Sales Enablement-Create valuable collateral to communicate client-facing strategy to North America sales organization. -Led creation of best practices regimen for sales organization to use in client-facing product demonstrations. -Lead pilot program for suite of Listening & Engagement products, including client facilitation, training and ongoing communication.-Development of strategic collateral to unify previously disparate SRM platforms, including needs analysis questionnaires, client orientation decks and product-related how-to documents. Show less

• Customer Success Manager

  • Sep 2012 - Sep 2015

  I utilize a strong product knowledge to deliver effective, customized training webinars to customers, empowering them to succeed in Oracle Social platform. With a passion for creating happy customers, I approach each session with energy and an earnest desire to help people execute their social marketing strategy. Pivoting across a diverse customer base with varying needs, the approach adjusts to suit the audience while the quality of content and delivery remains consistent. Proactively triage with internal teams to develop functional knowledge of emerging social features. Create comprehensive and digestible use cases for end users, and one-sheet guides for broader teams. Show less



Collective Intellect

• United States
• Business Consulting and Services

• Program Manager & Senior Analyst

  • Feb 2011 - Sep 2012

  Utilize proprietary software to track social media activity, providing real-time analytics to diverse corporate clients. I work closely with agency researchers, media planners and buyers to create a holistic view of brand health, currently training and supporting 50+ client users on a proprietary software interface. Build comprehensive reports including high-level analysis to enlighten clients to activity and trends involving their brands, campaigns and competitors. Leverage proprietary platforms as well as Excel, Tableau, and Powerpoint to provide extensive landscape analysis and ongoing brand and campaign tracking. Think critically to align reporting with current business needs and goals; practice flexibility to ensure deliverables meet pertinent client needs. Develop and implement new product solutions for unique client needs. Show less



L'Oreal USA

• United States
• Restaurants

• Salon Care Consultant

  • Jul 2009 - Aug 2010

  Management of Salon loyalty programs, including direct communication with clients to provide account information and problem resolution. Handled numerous administrative tasks quickly while addressing guest needs in busy lobby area. Facilitated creation and management of security badges. Coordinated Nextel phone upgrades for 100+ employees. Management of Salon loyalty programs, including direct communication with clients to provide account information and problem resolution. Handled numerous administrative tasks quickly while addressing guest needs in busy lobby area. Facilitated creation and management of security badges. Coordinated Nextel phone upgrades for 100+ employees.



Nestle USA

• United States

• Product Development Contractor

  • May 2008 - Aug 2008

  Involved in ongoing project to reassess consumer instructions on product packaging. Worked in kitchen to evaluate quality of reconstitution of food products. Kept accurate records, maintained cleanliness of workspace. Involved in ongoing project to reassess consumer instructions on product packaging. Worked in kitchen to evaluate quality of reconstitution of food products. Kept accurate records, maintained cleanliness of workspace.



Colorado Canines and Felines Too

• Customer Service Representative

  • Jul 2006 - May 2008

  Acquired knowledge of natural nutrition and health for canines and felines. Listened to customers' needs to assess which food would match their pets' digestive needs, taking into account allergies, activity level, etc. Worked with dogs (and owners) to fit coats, harnesses, booties, collars, etc. Opened and closed the store, handled money responsibly. General upkeep of the store including diligent cleaning, stocking and organization. Acquired knowledge of natural nutrition and health for canines and felines. Listened to customers' needs to assess which food would match their pets' digestive needs, taking into account allergies, activity level, etc. Worked with dogs (and owners) to fit coats, harnesses, booties, collars, etc. Opened and closed the store, handled money responsibly. General upkeep of the store including diligent cleaning, stocking and organization.



Water Polo Scoreboard Magazine

• Reporter

  • Jan 2004 - Jun 2004

  Conducted research and interviews to write feature articles. Diligently investigated a sport with which I was previously unfamiliar to write accurately & objectively. Covered a number of aspects of water polo including club teams and individual player profiles. Conducted research and interviews to write feature articles. Diligently investigated a sport with which I was previously unfamiliar to write accurately & objectively. Covered a number of aspects of water polo including club teams and individual player profiles.