Experience

Movora

• Veterinary Services
• 1 - 100 Employee

• Assistant Account Specialist - Midwest Territory

  • Jul 2022 - Present

• Customer Service Representative

  • Nov 2021 - Jul 2022



Birch Island Veterinary Clinic

• United States
• Veterinary
• 1 - 100 Employee

• Veterinary Technician

  • May 2020 - Present

  Estimated care costs, drafted invoices for services, and communicated with clients to process payments or develop payment plans. Communicated with pet owners to determine and document medical histories and reason for visit. Assisted veterinarian during medical and surgical procedures. Communicated effectively with clients by phone and text to provide status updates on animal care and pickups. Administered medications, and immunizations to animals. Maintained medical records, drug logs, and other legally required documentation for animals under care. Organized rooms, supplies and instruments for surgeries. Prepared animals for surgeries, including restraining animals and shaving body areas. Performed colonic irrigations and wound dressings. Secured and inventories pharmaceuticals, equipment and supplies. Helped diagnose and treat animal health problems with physical assessments and laboratory tests. Administered anesthesia to animals and monitored animals' responses to aesthetics for accurate dosage adjustments. Delivered emergency first aid care, emergency resuscitation or other life saving procedures. Minimized risks to animals and staff by regularly cleaning and sterilizing instruments, equipment, and materials. Assisted with examinations by collecting temperature, pulse and respiration data. Improved outcomes by monitoring and caring for post-surgical patients. Addressed symptoms and underlying conditions by administering medications, serums and other treatments. Communicated with food/drug reps on questions, concerns or needs Educated clients on appropriate dietary options Show less



Skycrest Animal Clinic

• United States
• Veterinary Services
• 1 - 100 Employee

• Veterinary Technician

  • Apr 2019 - Mar 2020

  Communicated with pet owners to determine and document medical histories and reason for visit. Assisted veterinarian during medical and surgical procedures. Maintained medical records, drug logs, and other legally required documentation for animals under care. Sanitized, restocked, and organized examination rooms. Administered medications, immunizations, and microchips to small animals. Communicated effectively with clients by phone and text to provide status updates on animal care and pickups. Operated telephone switchboard, providing information, taking messages and scheduling appointments. Improved outcomes by monitoring and caring for post-surgical patients. Maintained detailed patient records, including diagnostic tests and treatments. Addressed symptoms and underlying conditions by administering medications, serums and other treatments. Assisted with examinations by collecting temperature, pulse and respiration data. Prepared animals for surgeries, including restraining animals and shaving body areas. Organized rooms, supplies and instruments for surgeries. Helped diagnose and treat animal health problems with physical assessments and laboratory tests. Administered anesthesia to animals and monitored animals' responses to aesthetics for accurate dosage adjustments. Supported customers with prompt answers and personalized support. Greeted people upon arrival and provided directions to specic destinations. Completed accurate work tasks by carefully reviewing every order. Enhanced customer satisfaction with fast, knowledgeable service. Collaborated with team members to meet daily demands and handle challenging projects. Developed solid relationships with staff, customers, and vendors. Show less



Veterinary Specialty Center

• United States
• Veterinary Services
• 1 - 100 Employee

• Veterinary Assistant - Internal Medicine

  • Jan 2018 - Apr 2019

  Assisted veterinarian during medical and surgical procedures Communicated with pet owners to determine and document medical histories and reason for visit. Estimated care costs, drafted invoices for services, and communicated with clients to process payments or develop payment plans. Supported adherence to American Animal Hospital Association guidelines to retain facility certication status. Maintained medical records and other legally required documentation for animals under care. Communicated effectively with clients by phone and text to provide status updates on animal care and pickups. Maintained detailed patient records, including diagnostic tests and treatments. Addressed symptoms and underlying conditions by administering medications, serums and other treatments. Assisted in endoscopy, colonoscopy and bronchoscopy - set up, tore down and sanitized scopes. Assisted with examinations by collecting temperature, pulse and respiration data. Show less



Banfield Pet Hospital

• United States
• Veterinary Services
• 700 & Above Employee

• Shift Lead/Head Techinican

  • Sep 2015 - Dec 2017

  Communicated with pet owners to determine and document medical histories and reason for visit. Estimated care costs, drafted invoices for services, and communicated with clients to process payments or develop payment plans. Assisted veterinarian during medical and surgical procedures. Communicated effectively with clients by phone and text to provide status updates on animal care and pickups. Administered medications, immunizations, and microchips to animals. Performed colonic irrigations and wound dressings. Sanitized, restocked, and organized examination rooms. Maintained medical records, drug logs, and other legally required documentation for animals under care. Secured and inventories pharmaceuticals, equipment and supplies. Improved outcomes by monitoring and caring for post-surgical patients. Maintained detailed patient records, including diagnostic tests and treatments. Helped diagnose and treat animal health problems with physical assessments and laboratory tests. Prepared animals for surgeries, including restraining animals and shaving body areas. Delivered emergency first aid care, emergency resuscitation or other life saving procedures. Addressed symptoms and underlying conditions by administering medications, serums and other treatments. Organized rooms, supplies and instruments for surgeries. Administered anesthesia to animals and monitored animals' responses to aesthetics for accurate dosage adjustments. Minimized risks to animals and staff by regularly cleaning and sterilizing instruments, equipment, and materials. Supported animal dental needs with quality cleaning and polishing teeth. Assisted with examinations by collecting temperature, pulse and respiration, taking radiographs and venipuncture. Educated clients on appropriate dietary options Show less



Six Flags Great America

• Gurnee, Illinois, United States

• Entertainment Supervisor

  • Sep 2010 - Sep 2016

  Supervised assigned operations teams, cast members, and crews throughout production. Interacted with guests in a professional manner, addressing their needs and/or concerns. Efficiently handled filing, entering data, phone calls, scheduling, evaluations and discipline. Oversaw rehearsal soundchecks, intermission activities, and special performance activities. Assisted with set up, execution, and break down of regular and special events. Supported multiple shows, events, and costumed character products. Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Supported over 100 events annually, which ranged form less than a dozen participants to thousands of participants with prestigious guests. Show less