Experience

Teaneck Public Schools

• United States
• Education Administration Programs
• 1 - 100 Employee

• Cheerleading Coach

  • May 2021 - Present

  -Managed team of 35 athletes, while coordinating team travel & event to away matches with the Athletics' Department. -Instilled strong aptitude for school spirit, pride and teamwork. -Prepare materials for parents, students, and administrators. -CPR and First Aid Certified -Managed team of 35 athletes, while coordinating team travel & event to away matches with the Athletics' Department. -Instilled strong aptitude for school spirit, pride and teamwork. -Prepare materials for parents, students, and administrators. -CPR and First Aid Certified



Valet King

• United States
• Hospitality
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Apr 2022 - Aug 2022

  -Maintained bookkeeping databases and spreadsheets, updating information as needed -Communicated with previous clients and customers to Collect payments and arrange payment plans, to accurately record it into accounting software. -Created invoices and accounting google sheets that documented a variety of information. -Updated payment options and client contact for paper to digital within accounting software. -Maintained bookkeeping databases and spreadsheets, updating information as needed -Communicated with previous clients and customers to Collect payments and arrange payment plans, to accurately record it into accounting software. -Created invoices and accounting google sheets that documented a variety of information. -Updated payment options and client contact for paper to digital within accounting software.



ClickPay

• United States
• Real Estate
• 1 - 100 Employee

• Client Coordinator

  • Apr 2017 - 2020

  -Reviewed and analyzed metrics including customer insight and team feedback to create tailored procedures to enhance customer and client experience -Directly supported clients by escalating issues/tickets to the correct department and teams, while following up with both the client and specific departments on the status of the inquire -Provided general assistance and tech support to clients by maintaining an understanding of the product information to provide knowledgeable responses which reduced client ticket times -Managed department call volume of 100 calls per day and coordinating department schedules to maximize coverage during peak hours Show less



Brandon J Broderick LLC

• Case Manger

  • Jan 2016 - Mar 2017

  -Assisted with treatment plans by reaching out to Medical providers directly to created a foundation for injury case and reduce burden on injured clients -Fostered positive relationships with clients via maintaining regular, informative communication increased client engagement in cases by 40% -Organized case files by filing incoming client healthcare and insurance information -Assisted with treatment plans by reaching out to Medical providers directly to created a foundation for injury case and reduce burden on injured clients -Fostered positive relationships with clients via maintaining regular, informative communication increased client engagement in cases by 40% -Organized case files by filing incoming client healthcare and insurance information



CaringPartners

• United States
• Medical Practices

• Receptionist/Office Assistant

  • Jun 2012 - Aug 2015

  -Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity -Greeted incoming visitors and professionally healthcare providers -Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction -Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity -Greeted incoming visitors and professionally healthcare providers -Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction



Coach

• Advertising Services

• Seasonal Sales Associate

  • Sep 2014 - Dec 2014

  -Ensuring high levels of customer satisfaction through excellent sales service -Assessing customers needs and providing assistance and information on product features -Welcoming customers to the store and answering their queries -Ensuring high levels of customer satisfaction through excellent sales service -Assessing customers needs and providing assistance and information on product features -Welcoming customers to the store and answering their queries