Experience

Speakeasy

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Client Relations Manager

  • Nov 2022 - Present

  Receptionist in Atlanta Headquarters, supporting instructors and consultants in the delivery of workshops and executive coaching in Atlanta, New York, Chicago, San Francisco and Amsterdam offices as well as off-site programs. Responsible for assisting clients directly while in Atlanta office. Speakeasy is a growing 50 year-old global communication consulting firm with offices in Atlanta, San Francisco, New York, Chicago and Amsterdam, as well as ongoing operations in Boston, Dubai, London, and Hong Kong. The company works with executives and teams from mostly the Fortune 500 including Accenture, EY, Visa, Microsoft, and Coke in developing the impact and effectiveness of their communication capabilities. Last year the company worked with 5000 executives in 10 countries on 6 continents. (www.speakeasyinc.com) Show less



Speakeasy

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Sales Associate

  • Aug 2015 - Apr 2020

  Assisted Sales Team with Business Development, managing marketing strategies, maintaining client databases, coordinating registration and logistics of client events, developing client prospects, and managing current client relationships worldwide. Responsible for building revenue and client base, managing complex scheduling and program registrations.

• Client Relations Manager

  • Mar 2012 - Aug 2015

  Receptionist in Atlanta Headquarters. Managed client relationships for all clients visiting Atlanta offices, assisting our Atlanta Headquarters team with Business Development, and coordinating office operations to support the delivery of workshops and executive coaching. Responsible for monitoring key client activity, assisting clients directly, tracking client referrals, and conducting company/client research. Developed expertise in client management software.



Theatrical Outfit

• United States
• Entertainment Providers
• 1 - 100 Employee

• Manager Front of House

  • Sep 2005 - Jan 2012

  Managed Box Office personnel, overseeing patron experience before, during, and following performances. Facilitated development and fundraising efforts & events, providing exceptional customer service for a wide age-range of patrons. Adept at using ticketing software data to determine optimal schedule and season options. Managed Box Office personnel, overseeing patron experience before, during, and following performances. Facilitated development and fundraising efforts & events, providing exceptional customer service for a wide age-range of patrons. Adept at using ticketing software data to determine optimal schedule and season options.