Experience

Hyatt Regency Dallas
• United States
• Hospitality
• 1 - 100 Employee
• Cocktail Server

  • May 2021 - Present


Patrizio

• United States
• Restaurants

• Server and Hostess

  • Apr 2015 - Present

  ● Greeted every new guest with a positive, lasting impression ● Answered multi-line telephone & handled interactions between customers/employees and management ● Multi-tasked to increase restaurant efficiency, productivity, & overall experience ● Implemented and promoted new suggestions & ideas within restaurant ● Worked flexibly in multiple positions if & as needed by management ● Served many people’s needs at once while maintaining upkeep with side-work Show less


Hotel Paso Del Norte, a Marriott Autograph Collection Hotel
• United States
• Hospitality
• 1 - 100 Employee
• Food Server

  • Feb 2021 - May 2021

Aurellias Bottle Shop and Brewhouse
• FOH Manager

  • Aug 2020 - Feb 2021
• Food and Beverage Server

  • Sep 2019 - Jun 2020


Zizikis Restaurant & Bar

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Bar Manager

  • Mar 2013 - Apr 2015

  ● Help to develop & train new staff members ● Work closely with a team to provide strong customer interaction ● Frequently handle money to process payments ● Consistently meet & exceed sales goals ● Knowledgeable of computer systems, menu items, & new promotions ● Keep restaurant exceptionally clean & presentable ● Responsible for handling any customer disputes appropriately ● Help to develop & train new staff members ● Work closely with a team to provide strong customer interaction ● Frequently handle money to process payments ● Consistently meet & exceed sales goals ● Knowledgeable of computer systems, menu items, & new promotions ● Keep restaurant exceptionally clean & presentable ● Responsible for handling any customer disputes appropriately



RedCatsUSA

• United States
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2009 - Feb 2012

  Built customer relations with each guest to ensure a positive experience ● Professionally handled incoming requests from customers and ensured that issues were resolved ● Thoroughly and effectively gathered customer information, accessed & fulfilled customer needs, & educated the customer where applicable. ● Continuously evaluated and identified opportunities to drive process improvements that positively impacted the customer’s experience. ● Checked to ensure that appropriate changes were made to resolve customers’ problems ● Assisted with complaints, orders, errors, account questions, billing, cancellations, & other queries Show less



Double Daves Pizza

• United States
• Spectator Sports
• 1 - 100 Employee

• Assistant to GM/Shift Lead

  • Sep 2006 - Sep 2009

  ● Greeted every new guest with a positive, lasting impression ● Multi-tasked to increase restaurant efficiency, productivity, & overall experience ● Implemented and promoted new suggestions & ideas within restaurant ● Worked flexibly in multiple positions if & as needed by management ● Served many people’s needs at once while maintaining upkeep with side-work ● Responsible for the register drawer and all store interactions as shift leader ● Responsible for employee scheduling & weekly inventory Show less