Whitney Johnson

Senior Product Manager at Jane.com
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Contact Information
us****@****om
(386) 825-5501
Location
Lehi, Utah, United States, US
Languages
  • English -

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5.0

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McCall Black-Smith

I have had the pleasure of working closely with Whitney over the past 6 years. Everyone who works with Whitney is aligned, highly efficient, and has great team moral. Their ability to inspire and guide cross-functional teams towards a common goal is truly impressive. They possess a rare blend of strategic vision and hands-on execution, ensuring that the product roadmap aligns seamlessly with business objectives. One of Whitney's standout qualities is their ability to cultivate positive relationships with engineers. Engineers under her leadership consistently express admiration for Whitney's collaborative and supportive approach. She fosters an environment where creativity is encouraged, and technical challenges are met with enthusiasm. This has not only resulted in high team morale but has also translated into the successful and timely delivery of high-quality products. Whitney is equally adept at managing up and communicating effectively with stakeholders. Her communication style is clear, concise, and tailored to the audience, whether it be presenting a product roadmap to executives or providing detailed updates to team members. This skill has been pivotal in aligning internal teams and stakeholders, ensuring everyone is on the same page and invested in the product's success. Whoever has the chance to work with Whitney is fortunate. Her ability to execute against product roadmap, lead, collaborate, communicate effectively, and execute sets them apart as a standout. Any organization would benefit from having her be a part of their team.

Jeff Johnson

Whitney is an incredible project owner. She understands technical requirements, how to work well with cranky software engineers and is one of the best communicators I have ever seen.

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Experience

    • United States
    • Retail
    • 100 - 200 Employee
    • Senior Product Manager
      • Apr 2021 - Present

    • Product Manager
      • Jan 2017 - Apr 2021

      As the product manager over the seller experience team, my primary focus is to aid our sellers in building their business by providing innovative tools to navigate the Jane marketplace.

    • Merchandising Manager
      • Mar 2016 - Jan 2017

      • Managing four teams within the merchandising department which include Deal Coordinators, Deal Support, Seller Development, and Seller Sourcing • Communicate with Jane sellers to manage their deals • Strategized with my teams to help grow our categories and plan for upcoming seasons/holidays. • Responsible for interviewing and training new hires within my department

    • Deal Coordinator Team Lead
      • Mar 2015 - Mar 2016

      • Selecting suitable deals based on product, price, quality, and customer needs • Negotiating pricing and inventory efficiently with vendors • Establishing and maintaining strong vendor relationships and collaborating to improve product offering • Staying up to date on evolving trends, new products and competition • Discover new product and brands that support customer demands • Researching past sales history to improve future deal success • Responding quickly and… Show more • Selecting suitable deals based on product, price, quality, and customer needs • Negotiating pricing and inventory efficiently with vendors • Establishing and maintaining strong vendor relationships and collaborating to improve product offering • Staying up to date on evolving trends, new products and competition • Discover new product and brands that support customer demands • Researching past sales history to improve future deal success • Responding quickly and efficiently to vendor inquires • Calendar Management • Reviewing incoming samples of product to ensure quality standards are met • Strategically merchandising products on a daily basis to ensure product offering is balanced and fits team objectives. • Analyzing data to determine seasonal selling trends

    • Deal Coordinator
      • May 2014 - Mar 2015

      As part of the Deal Coordinator team I was responsible for researching and selecting top trend deals to drive sales and create a fun and unique shopping experience.

  • Cherry Lane Keepsakes
    • Provo, Utah Area
    • Office Manager
      • Mar 2007 - May 2014

      • Responsible for maintaining and updating the company’s three e-commerce websites. Including adding and managing new product lines and creating collections of products that would appeal to our customer base and increase AOV. • Managed email marketing campaigns: Enjoyed designing and sending emails for each website. On average, my emails increase conversion by 30%-35%. • Warehouse & inventory management: Responsible for ordering and receiving new products, tracking inventory for over 30k… Show more • Responsible for maintaining and updating the company’s three e-commerce websites. Including adding and managing new product lines and creating collections of products that would appeal to our customer base and increase AOV. • Managed email marketing campaigns: Enjoyed designing and sending emails for each website. On average, my emails increase conversion by 30%-35%. • Warehouse & inventory management: Responsible for ordering and receiving new products, tracking inventory for over 30k products, and developed internal processes to improve the team's shipping and fulfillment capabilities. • Inbound call and email representative that handled phone inquiries, orders and concerns from customers while maintaining proper and professional communication • Responsible for ordering and receiving new product and inputting it into the inventory system • Manage the company’s manufacture and wholesale accounts • Manage several drop ship accounts • Reviewed and processed web orders • Picked, packed and shipped customers orders worldwide using UPS, USPS and FedEx & Stamps.com • Other responsibilities as assigned Show less • Responsible for maintaining and updating the company’s three e-commerce websites. Including adding and managing new product lines and creating collections of products that would appeal to our customer base and increase AOV. • Managed email marketing campaigns: Enjoyed designing and sending emails for each website. On average, my emails increase conversion by 30%-35%. • Warehouse & inventory management: Responsible for ordering and receiving new products, tracking inventory for over 30k… Show more • Responsible for maintaining and updating the company’s three e-commerce websites. Including adding and managing new product lines and creating collections of products that would appeal to our customer base and increase AOV. • Managed email marketing campaigns: Enjoyed designing and sending emails for each website. On average, my emails increase conversion by 30%-35%. • Warehouse & inventory management: Responsible for ordering and receiving new products, tracking inventory for over 30k products, and developed internal processes to improve the team's shipping and fulfillment capabilities. • Inbound call and email representative that handled phone inquiries, orders and concerns from customers while maintaining proper and professional communication • Responsible for ordering and receiving new product and inputting it into the inventory system • Manage the company’s manufacture and wholesale accounts • Manage several drop ship accounts • Reviewed and processed web orders • Picked, packed and shipped customers orders worldwide using UPS, USPS and FedEx & Stamps.com • Other responsibilities as assigned Show less

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