Whitney Dodson Rush
Medical Affairs Administrator at Thorne- Claim this Profile
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Topline Score
Bio
LinkedIn User
Whitney is one of the most professional and efficient workers I know. She constantly takes on work that isn't directly assigned to her when she sees a need that isn't being fulfilled and knows it's the right thing to do. She is able to handle multiple projects and assignments at once, all while making sure the quality of the work is high quality by paying attention to every detail. The best part of Whitney though is what a pleasure she is to work with and how kind and caring she is.
LinkedIn User
Whitney is one of the most professional and efficient workers I know. She constantly takes on work that isn't directly assigned to her when she sees a need that isn't being fulfilled and knows it's the right thing to do. She is able to handle multiple projects and assignments at once, all while making sure the quality of the work is high quality by paying attention to every detail. The best part of Whitney though is what a pleasure she is to work with and how kind and caring she is.
LinkedIn User
Whitney is one of the most professional and efficient workers I know. She constantly takes on work that isn't directly assigned to her when she sees a need that isn't being fulfilled and knows it's the right thing to do. She is able to handle multiple projects and assignments at once, all while making sure the quality of the work is high quality by paying attention to every detail. The best part of Whitney though is what a pleasure she is to work with and how kind and caring she is.
LinkedIn User
Whitney is one of the most professional and efficient workers I know. She constantly takes on work that isn't directly assigned to her when she sees a need that isn't being fulfilled and knows it's the right thing to do. She is able to handle multiple projects and assignments at once, all while making sure the quality of the work is high quality by paying attention to every detail. The best part of Whitney though is what a pleasure she is to work with and how kind and caring she is.
Experience
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Thorne
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United States
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Wellness and Fitness Services
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100 - 200 Employee
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Medical Affairs Administrator
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Feb 2023 - Present
Product information specialist and contributes to post-market monitoring for product complaints and safety. Maintain oversight of the Medical Affairs Coordinator team to ensure high quality and output expected in the interactions between Professional Sales, Customer Service, and Medical Affairs, with a focused goal to support Thorne's professional and distributor accounts. The connection point to provide professional assets and clinical information to support Marketing, Professional Sales, and other departments. Show less
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Medical Affairs Coordinator II
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Feb 2021 - Feb 2023
Independently oversees the process of streamlining and organizing questions and requests directed to the Medical Affairs department, and solely responsible for ensuring that support requests from professional customers and distributors are answered in an expedient and complete manner.
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Inside Sales Representative
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Sep 2019 - Feb 2021
Prospect and build a pipeline of potential leads from business directories, web searches, competitor professional directories, conferences/tradeshows, and other prepared listings. Create sales cadences and campaigns, and track performance and success. Perform online demonstrations for customers of the Company’s products and services.
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Customer Support Specialist
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Jul 2019 - Sep 2019
Active training on new technology platforms. and troubleshoot customer issues received by Customer Service personal that deal with ERP financial transactions. Responsible for all non-distributor international inquires, new account creation, and order processing. Aid the In-House Distributor account designee for large order management and fulfillment, both international and domestic. Maintain high level support of Thorne’s online Chat feature. Efficiently assist in the day-to-day management of web orders, back orders, and professional registration approval. Aid in Laboratory communication and troubleshooting as issues pertain to Thorne’s Home Test suite. Print literature from marketing printer upon request. Show less
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Customer Service Representative
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Jun 2018 - Jul 2019
Knowledgeable of all the supplements, product names and SKUs. Assist customers with creating accounts, placing orders and the online site. Submit orders to be filled that come via email and fax. Assist customers with lost, damaged, delayed packages, returns and complaints.
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Customer Service Representative
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Nov 2017 - Jun 2018
Answer general questions, provide education, and offer service to customers in a professional and courteous manner. Consult clients by matching the individual's needs with products and services. Ensure proper documentation is completed when opening, closing and servicing accounts. Maintain strict confidentiality with customer account information.
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Bank Teller
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Jan 2017 - Oct 2017
Efficiently handled daily volumes of over 100 transactions with extreme attention to detail. Provided excellent customer service to guests as they inquired about banking needs. Balanced cash drawer and data entry to customer accounts. Utilized computer applications in majority of job tasks.
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ART Burger Sushi Bar
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Myrtle Beach, South Carolina Area
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Waitress
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Feb 2015 - Jul 2016
Provide cleaning, memorization of the menu items, handled payments, and other miscellaneous activities. Provide cleaning, memorization of the menu items, handled payments, and other miscellaneous activities.
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Education
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2023 -
The Citadel
Master of Business Administration - MBA, Business Administration and Management, General -
2014 - 2016
Coastal Carolina University
Bachelor's degree, Business Administration and Management, General -
2012 - 2014
Spartanburg Methodist College
Associate of Arts (A.A.), Early Childhood Education and Teaching
Community
