Experience

Horeca Star - Trade Yard

• Egypt
• Food and Beverage Services
• 1 - 100 Employee

• Human Resources Manager

  • Jan 2021 - Present

• Senior Human Resources Specialist

  • Apr 2019 - Present

  Organization Development:- Implement and Update policies and Procedures.- Create and update job analysis and job descriptions.- Create and update Organizational Charts.Payroll:- Prepare and process payroll for employees in the organization.- Responding to payroll-related inquiries and resolving concerns.- Perform account balance and payroll reconciliations.- Prepare financial reports for accounting and auditing purposes.- Prepare periodic payroll reports for review by management.Recruitment and Selection:- Recruit and hire new employees.- Conduct on-board presentations to new hires on company’s culture and policies and ensure smooth transition to their roles and responsibilities.Performance Management:- Recognize employees’ talent and potential so that they can provide adequate training to help workers develop their skills, conduct needs assessment for employees to coordinate training sessions based on employees’ needs and objectives, coordinate training sessions with various training providers depending on needs analysis review.- Set short- & long-term goals & objectives and follow up with other managers on employees’ performance and input. - Follow up on the daily attendance, excuses, outside missions & vacations.- Facilitate and moderate the employee-employer relationship, help guarantee that communication within (and between) different teams and departments is smooth.Compensation and Benifits:- Oversee and manage employees’ benefits and compensation and create a comprehensive benefits program for both voluntary and mandated benefits, achieve the right balance between limiting operational costs and creating a stimulating work environment in order to be able to retain top talent and provide competitive compensation and benefits.- Handle conflicts, disciplinary actions, and terminations.



Mazaya

• Talent Acquisition Senior Specialist

  • Nov 2016 - Oct 2018

  • Work in conjunction with the line managers to ensure adequate understanding of their needs and the requirements and expectations of the required caliber.• Prepare internal and external job advertisements, in accordance with manpower plans and the set-forth due dates/criteria.• Interview and assess selected candidates (CBI) and provide feedback to unsuccessful candidates based on the job’s competencies and requirements.• Follow up with the line manager regarding the performance of newly hired employees during the probation period and take necessary actions when needed.• Take part in assessing the effectiveness of recruitment websites, sources and staying up to date with the latest trends in the market (Suggesting creative ideas to reach out calibers are always welcomed).• Take part in following up with recruitment agencies as well as keeping a record of successful calibers provided.• Take part in representing the organization in employment fairs and any recruitment venues.• Take part in assessing internal employees of Mazaya for allocation when needed.• Conducting exit interviews and update related reports accordingly.• Updating all required reports on a daily basis.



Direct English Dubai

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Human Resources & Recruitment Supervisor

  • Feb 2015 - Nov 2016

  • Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.• Maintain the work structure by updating job requirements and job descriptions for all positions.• Prepare/update employment records related to hiring, transferring, promoting and terminating.• Explain human resources policies, procedures, laws and standards to new and existing employees.• Ensure new hire paperwork is completed and processed.• Address any employment relations issues, such as work complaints and harassment allegations. • Assist with the preparation of the annual action plan.• Sourcing qualified candidates by searching different sources both online & off-line and other recruitment sites.• Headhunt instructors with specific backgrounds to teach English for specific purposes (Accounting, Law, Oil & Gas, Media, Call Centers).• Conduct HR Interviews with candidates to make sure that he/she fits the company’s requirements.• Conduct placement tests to new clients.



Sphere Consulting (SCIS)

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Recruitment Specialist

  • Feb 2013 - Feb 2015

  - Sourcing qualified candidates by searching different sources both online & off-line, other recruitment sites, and head hunting - Conducting HR Interviews with the candidates to make sure that he/she fits the company’ requirements.- Analyze the recruitment process performance, recommends changes to the recruitment process- Assist General Human Resources: Working with the Human Resources Manager to ensure that sphere conforms to regulatory hiring and staff management practices- Identify difficult job vacancies and investigates the best recruitment approach for them- Analyze the performance of recruitment agencies, the cost per hire, time to hire and recommends changes and improvements



People Plus

• Human Resources Services
• 1 - 100 Employee

• Recruitment Consultant

  • Jan 2012 - Jan 2013

  - Sourcing qualified candidates by searching different sources both online & off-line, other recruitment sites, and head hunting - Screening CVs for appropriateness of skills, experience and knowledge according to the position requirements.- Conducting Interviews with the candidates to make sure that he/she fits the clients’ requirements.- Manage the scheduling of all interviews between candidates and clients. Following up for feedback and further steps communicated to the candidates.



Berlitz - Egypt

• Testing Unit Specialist (Interviewer and Trainer)

  • Jun 2011 - Jan 2012

  - Conducting parts of the recruitment process for corporate clients - Interviewing applicants applying for English courses to determine their level.- Preparing online, oral & retention exams- Training instructors on evaluation methods- Monitoring teachers’ performance in the exams and interviews- Following up on the teachers grading and evaluation - Training the new teachers on examining and testing students - Conducting parts of the recruitment process for corporate clients - Interviewing applicants applying for English courses to determine their level.- Preparing online, oral & retention exams- Training instructors on evaluation methods- Monitoring teachers’ performance in the exams and interviews- Following up on the teachers grading and evaluation - Training the new teachers on examining and testing students



Berlitz- Egypt

• Testing Unit Specialist (Interviewer and Trainer)

  • Sep 2007 - Mar 2011

  - Certified to provide professional placements trainings for private projects (Jan. 2009 – March 2011).- Interviewing graduates applying for the Basic Business Skills Acquisition Program (BBSA) - Cairo University to evaluate their attitude and determine English level.- Mentoring new and old instructors for optimum performance- Preparing online, oral & retention exams- Training instructors on evaluation methods- Carrying out BBSA program orientation to new students- Monitoring teachers’ performance in the exams and interviews- Following up on the teachers grading and evaluation - Responsible for solving students problems- Training the new teachers on examining and testing students

• English and Business Instructor

  • Nov 2005 - Sep 2007

  For pre-intermediate and intermediate fresh university graduates – BBSA (Basic Business Skills Acquisition) – Cairo University- Teaching English and Business- Teaching Business Correspondence and Report Writing- Training fresh graduates on soft skills, presentation skills, communication skills, team work, trouble shooting, and adaptability- Supervising and evaluating graduation projects, minimum 4 every 3 months- Qualifying graduates for employment, conducting an interview & writing a professional CV- Scheduling one-on-one counseling with students to discuss their progress and challenges- Testing students on every level- Grading and counseling students on their progress- Rehearsing with students their business presentation- Evaluating final presentations