Experience

Copa Vida

• United States
• Hospitality
• 1 - 100 Employee

• Shift Lead

  • Feb 2018 - Present

  - Organize tasks, schedules, and breaks that prioritizes safety first among both team members and guests, optimizing service, efficiency - Create daily, weekly and monthly tasks to delegate and execute with team members - Supervise, while working with team members, assisting others when necessary - Training new and current members - Addressing and resolving guest's issues and concerns - Troubleshoot problems during shift, to document and report all to upper management - Order coffee, milk, ingredients, resources required for retail and guest's orders - Balancing cash drawers and deposits Show less



Ben & Jerry's

• United States
• Manufacturing
• 700 & Above Employee

• Shift Lead

  • Mar 2014 - Feb 2018



getecoqube.com

• San Diego, California, United States

• Customer Service Representative

  • Mar 2016 - Aug 2016

  - Troubleshot 1,000+ problems and provide solutions to customers through social media, and supporting website platforms - Facebook, Kickstarter, Indiegogo, Smartturn. - Oversee available stock and shipment ensuring customers receive their orders directly from warehouse - Package and ship seeds, live plants - Troubleshot 1,000+ problems and provide solutions to customers through social media, and supporting website platforms - Facebook, Kickstarter, Indiegogo, Smartturn. - Oversee available stock and shipment ensuring customers receive their orders directly from warehouse - Package and ship seeds, live plants



SeaWorld San Diego

• United States
• Entertainment Providers
• 400 - 500 Employee

• Retail Salesperson

  • May 2013 - Aug 2013

  - Greets and welcomes customers all around the park - Presenting retail to guests on floor and among stadium attractions to further guest experience - Document sales and report to management - Guide customers to requested directions and attractions - Oversee designated arcades and fair games, to ensure the safety of the park guests - Greets and welcomes customers all around the park - Presenting retail to guests on floor and among stadium attractions to further guest experience - Document sales and report to management - Guide customers to requested directions and attractions - Oversee designated arcades and fair games, to ensure the safety of the park guests