Experience

Gadsden State Community College

• United States
• Higher Education
• 200 - 300 Employee

• System Analyst

  • Jul 2022 - Present

  Gadsden, Alabama, United States Database analyst, usually spending time working in a Banner database. Designs forms with Dynamic Forms, and writes .NET programs for supporting other positions.

• Computer Systems Analyst

  • Sep 2018 - Jul 2022

  Gadsden, Alabama, United States

• Computer Systems Technician II

  • Oct 2007 - Sep 2018

  Gadsden, Alabama Area Maintain & update computers in labs and offices across four campuses. Set up and maintain servers used for classes and re-imaging lab computers. Troubleshoot hardware and software issues. Configure and install new computer systems. Researching and installing free solutions for multicast imaging. Set up free ticketing system for supported areas to report and track problems. Provide recommendations in budget decisions related to maintaining labs.



GameStop

• United States
• Retail
• 700 & Above Employee

• Senior Game Advisor

  • May 2013 - Oct 2021

  Gadsden, Alabama Area Opening and Closing the store. Provide a fun and memorable experience for customers. Provide recommendations based on a customer's individual interests, needs and gaming history. Organize and install new marketing for sales and other advertisements. Organize tournaments for midnight release events of popular new titles and software. Receive and process incoming, and prepare outgoing shipments.



IBEC

• Ireland
• Government Relations Services
• 200 - 300 Employee

• Engineering Support/Level 2 BPL Technician

  • Oct 2003 - Apr 2007

  Hokes Bluff, AL Installed some BPL units as well as checked them remotely for weak signals. Helped Technicians with internet support. Some server maintenance, including DNS and web servers. Supported dial-up, DSL, BPL, and Wireless internet connections. Supported e-mail, FTP, and other web site related problems. Helped customers with Internet, e-mail, and networking problems. Created and maintained customer accounts and master billing records. Credited customer accounts with cash, check… Show more Installed some BPL units as well as checked them remotely for weak signals. Helped Technicians with internet support. Some server maintenance, including DNS and web servers. Supported dial-up, DSL, BPL, and Wireless internet connections. Supported e-mail, FTP, and other web site related problems. Helped customers with Internet, e-mail, and networking problems. Created and maintained customer accounts and master billing records. Credited customer accounts with cash, check and credit card payments. Created, managed and updated customer web sites. Show less



Cybrtyme

• United States
• Photography

• Internet Technician/Web Site Developer

  • Feb 2003 - Oct 2003

  Hokes Bluff, AL Helped customers with Internet, email, and networking problems. Created and maintained customer accounts and master billing records. Credited customer accounts with cash, check and credit card payments. Created, managed and updated customer web sites.