Wesley Soucie
Senior Network Administrator at Justin Brands, Inc.- Claim this Profile
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Bio
Daniel Ruiz
To whom it may concern, I am writing to provide a strong recommendation for Wesley Soucie based on my direct experience working with him for a year and a half. During this time, I have had the opportunity to witness firsthand Wesley's exceptional skills and dedication as an IT engineer. Wesley is a highly skilled professional who possesses a diverse range of expertise in the IT field. His knowledge and proficiency in network administration, IAM administration, email administration, on-site and off-site backups, and incident response are truly impressive. He consistently demonstrates a deep understanding of complex technical concepts and approaches every task with meticulous attention to detail. Throughout our collaboration, Wesley has consistently proven himself to be a reliable and dependable colleague. He takes ownership of his work and consistently meets deadlines with exceptional results. His strong work ethic and commitment to excellence set him apart as a highly valued team member. One of Wesley's greatest strengths is his ability to effectively troubleshoot and resolve complex technical issues. His problem-solving skills are exemplary, and he consistently demonstrates an analytical mindset that allows him to identify the root causes of problems and develop effective solutions. Wesley's ability to remain calm under pressure is particularly commendable, as he consistently delivers timely and efficient resolutions to critical incidents. Beyond his technical prowess, Wesley's integrity and professionalism are second to none. He approaches his work with a strong sense of ethics and always prioritizes the security and privacy of sensitive information. His ability to maintain confidentiality and adhere to industry best practices is a testament to his professionalism and dedication to his craft. In addition to his technical skills and professional demeanor, Wesley is a pleasure to work with on a personal level. He is a team player who readily collaborates with colleagues, sharing his knowledge and expertise to help others succeed. Wesley's positive attitude and willingness to assist make him a valuable asset to any team. Based on my experience working closely with Wesley for a year and a half, I have no doubt that he would be a valuable addition to any organization. His technical skills, reliability, integrity, and strong work ethic make him an exceptional IT engineer. I wholeheartedly recommend Wesley Soucie for any IT engineering position and believe he will exceed expectations in any role he undertakes.
Daniel Ruiz
To whom it may concern, I am writing to provide a strong recommendation for Wesley Soucie based on my direct experience working with him for a year and a half. During this time, I have had the opportunity to witness firsthand Wesley's exceptional skills and dedication as an IT engineer. Wesley is a highly skilled professional who possesses a diverse range of expertise in the IT field. His knowledge and proficiency in network administration, IAM administration, email administration, on-site and off-site backups, and incident response are truly impressive. He consistently demonstrates a deep understanding of complex technical concepts and approaches every task with meticulous attention to detail. Throughout our collaboration, Wesley has consistently proven himself to be a reliable and dependable colleague. He takes ownership of his work and consistently meets deadlines with exceptional results. His strong work ethic and commitment to excellence set him apart as a highly valued team member. One of Wesley's greatest strengths is his ability to effectively troubleshoot and resolve complex technical issues. His problem-solving skills are exemplary, and he consistently demonstrates an analytical mindset that allows him to identify the root causes of problems and develop effective solutions. Wesley's ability to remain calm under pressure is particularly commendable, as he consistently delivers timely and efficient resolutions to critical incidents. Beyond his technical prowess, Wesley's integrity and professionalism are second to none. He approaches his work with a strong sense of ethics and always prioritizes the security and privacy of sensitive information. His ability to maintain confidentiality and adhere to industry best practices is a testament to his professionalism and dedication to his craft. In addition to his technical skills and professional demeanor, Wesley is a pleasure to work with on a personal level. He is a team player who readily collaborates with colleagues, sharing his knowledge and expertise to help others succeed. Wesley's positive attitude and willingness to assist make him a valuable asset to any team. Based on my experience working closely with Wesley for a year and a half, I have no doubt that he would be a valuable addition to any organization. His technical skills, reliability, integrity, and strong work ethic make him an exceptional IT engineer. I wholeheartedly recommend Wesley Soucie for any IT engineering position and believe he will exceed expectations in any role he undertakes.
Daniel Ruiz
To whom it may concern, I am writing to provide a strong recommendation for Wesley Soucie based on my direct experience working with him for a year and a half. During this time, I have had the opportunity to witness firsthand Wesley's exceptional skills and dedication as an IT engineer. Wesley is a highly skilled professional who possesses a diverse range of expertise in the IT field. His knowledge and proficiency in network administration, IAM administration, email administration, on-site and off-site backups, and incident response are truly impressive. He consistently demonstrates a deep understanding of complex technical concepts and approaches every task with meticulous attention to detail. Throughout our collaboration, Wesley has consistently proven himself to be a reliable and dependable colleague. He takes ownership of his work and consistently meets deadlines with exceptional results. His strong work ethic and commitment to excellence set him apart as a highly valued team member. One of Wesley's greatest strengths is his ability to effectively troubleshoot and resolve complex technical issues. His problem-solving skills are exemplary, and he consistently demonstrates an analytical mindset that allows him to identify the root causes of problems and develop effective solutions. Wesley's ability to remain calm under pressure is particularly commendable, as he consistently delivers timely and efficient resolutions to critical incidents. Beyond his technical prowess, Wesley's integrity and professionalism are second to none. He approaches his work with a strong sense of ethics and always prioritizes the security and privacy of sensitive information. His ability to maintain confidentiality and adhere to industry best practices is a testament to his professionalism and dedication to his craft. In addition to his technical skills and professional demeanor, Wesley is a pleasure to work with on a personal level. He is a team player who readily collaborates with colleagues, sharing his knowledge and expertise to help others succeed. Wesley's positive attitude and willingness to assist make him a valuable asset to any team. Based on my experience working closely with Wesley for a year and a half, I have no doubt that he would be a valuable addition to any organization. His technical skills, reliability, integrity, and strong work ethic make him an exceptional IT engineer. I wholeheartedly recommend Wesley Soucie for any IT engineering position and believe he will exceed expectations in any role he undertakes.
Daniel Ruiz
To whom it may concern, I am writing to provide a strong recommendation for Wesley Soucie based on my direct experience working with him for a year and a half. During this time, I have had the opportunity to witness firsthand Wesley's exceptional skills and dedication as an IT engineer. Wesley is a highly skilled professional who possesses a diverse range of expertise in the IT field. His knowledge and proficiency in network administration, IAM administration, email administration, on-site and off-site backups, and incident response are truly impressive. He consistently demonstrates a deep understanding of complex technical concepts and approaches every task with meticulous attention to detail. Throughout our collaboration, Wesley has consistently proven himself to be a reliable and dependable colleague. He takes ownership of his work and consistently meets deadlines with exceptional results. His strong work ethic and commitment to excellence set him apart as a highly valued team member. One of Wesley's greatest strengths is his ability to effectively troubleshoot and resolve complex technical issues. His problem-solving skills are exemplary, and he consistently demonstrates an analytical mindset that allows him to identify the root causes of problems and develop effective solutions. Wesley's ability to remain calm under pressure is particularly commendable, as he consistently delivers timely and efficient resolutions to critical incidents. Beyond his technical prowess, Wesley's integrity and professionalism are second to none. He approaches his work with a strong sense of ethics and always prioritizes the security and privacy of sensitive information. His ability to maintain confidentiality and adhere to industry best practices is a testament to his professionalism and dedication to his craft. In addition to his technical skills and professional demeanor, Wesley is a pleasure to work with on a personal level. He is a team player who readily collaborates with colleagues, sharing his knowledge and expertise to help others succeed. Wesley's positive attitude and willingness to assist make him a valuable asset to any team. Based on my experience working closely with Wesley for a year and a half, I have no doubt that he would be a valuable addition to any organization. His technical skills, reliability, integrity, and strong work ethic make him an exceptional IT engineer. I wholeheartedly recommend Wesley Soucie for any IT engineering position and believe he will exceed expectations in any role he undertakes.
Credentials
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Cisco Certified Network Associate (CCNA)
CiscoJan, 2021- Nov, 2024 -
Certified Duo Help Desk Administrator
Duo SecurityOctoberOct, 2020- Nov, 2024
Experience
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Justin Brands, Inc.
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United States
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Retail Apparel and Fashion
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100 - 200 Employee
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Senior Network Administrator
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May 2023 - Present
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Point of Rental Software
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United States
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Software Development
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200 - 300 Employee
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Systems Engineer
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Nov 2021 - May 2023
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. • Recommend and execute modifications to server environment in order to improve efficiency, reliability, security and performance. • Provide infrastructure support and daily administration of infrastructure components, tools and systems such as Cisco and Meraki Switches, Sonic Wall TZ/NSA, Hyper-V. • User desktop image creation and support (level 2) for help desk. • Automate Backups and system restores (Veeam Backup and Replication). • Perform Microsoft Windows Server Administration in an Active Directory Environment. • Installing and configuring firewalls, VPN. • Troubleshoot client network outages and performance issues. • Execute plan for migration of servers from the main office to AWS. • Automate Windows OS Patches for Hyper-V and Cloud (AWS) Environments. • Monitoring\Troubleshooting Tools: PRTG Network Monitor, Wireshark, SentinelOne, Lansweeper. Show less
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Justin Brands, Inc.
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United States
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Retail Apparel and Fashion
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100 - 200 Employee
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System Administrator
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Mar 2021 - Nov 2021
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.• Active Directory Administration.• Maintain file servers (Windows Server 2008 – 2019).• Employ Security Protocols.• Monitor LAN for threats or errors.• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. (Dell IDPA and Backup Exec)• Responsible for capacity, storage planning, and database performance. Show less
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IT Help Desk Technician
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Jun 2018 - Nov 2021
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware(Windows 7/10).• Respond to queries either in person or over the phone.• Write training manuals.• Train computer users.• Maintain and troubleshoot iOS devices(mobile, desktop, macbook).• Maintain daily performance of computer systems.• Document all work orders in BMC Track-It.• Respond to email messages for customers seeking help.• Run diagnostic programs to resolve problems(Sophos Endpoint).• Install, modify, and repair computer hardware and software.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Perform User Maintenance/Conifiguration in SAP.• Maintain User Accounts in Active Directory.• Responsible for CISCO IP Phone Management.• Maintain and troubleshoot VMware.• Troubleshoot network related issues via Command Prompt or Windows Powershell.• Maintain user accounts in Mimecast.• Monitor Meraki Dashboard for alerts.• Assist users with DUO 2 Factor Authentication.• Secondary Job Role as Buyer / Purchaser for the IT department. Show less
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HBS Systems
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Richardson, Texas
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Training and Support Specialist
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Sep 2017 - Jun 2018
• Provided training and support to our clients on our Dealership Management System Software which includes, Point of Sale Invoicing, Inventory Management, and Full Accounting (A/R, A/P, General Ledger, Payroll, Service, and Rental Modules). • Identified customer business needs, advised and assisted customers in implementing solutions by serving as an intermediary between customers business and software developers. • Documented all work orders in SalesForce. • Trained customers and staff regarding implementation, upgrade and ongoing use of customized software systems. • Handled customer accounts, incoming support calls, troubleshot reported issues, and provided assistance/training via telephone and at client locations. • Offered exceptional experience within the specialty of customer service and customer service coordination. • Installed system servers, wireless access points, and printers at client locations. • Set up mobile application of system software on mobile smart devices such as, Iphones, Ipads, and other mobile smart devices. Show less
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Support Representative
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Nov 2013 - Sep 2017
• Managed the daily operation of the inventory and back office which included: maintaining inventory, conducting physical inventory counts, maintaining store appearance, and completing daily paperwork. • Responsible for planning coverage and creating schedules to ensure the store had the right number of employees in the right roles at the right times (over 40 employees). • Responsible for the development and training of new team members. • Consistently met and exceeded customer experience targets for the store. • Executed company initiatives related to new products and customer experience. • Processed and prepared paperwork for record keeping and report generation. • Assisted sales representatives in getting properly trained on new products and promotions to sell with confidence. • Coached personnel on opportunities with key behaviors regarding customer experience. • Facilitated weekly personnel training/educational sessions to refine identified areas of improvement. • Monitored Customer Experience Dashboard (CED) in real time. • Ensured personnel adhered to the “Code of Business Conduct” and company policies. • Performed monthly audits of operational compliance of back office processes, procedures and policies. • Supported the team and assisted sales personnel with customer transactions. • Rotated 24/7 on call responsibilities for store emergencies. Show less
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US Navy
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United States
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Armed Forces
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700 & Above Employee
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Aviation Electronics Technician
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Dec 2006 - Dec 2011
• Troubleshooting, maintaining, and repairing avionics subsystems. • Performed daily flight operations, inspections, and overall maintenance of the SH-60B Sea Hawk. • As a certified collateral duty inspector, my role was to inspect the repairs of unqualified personnel. • As a secondary role, performed duties as Training Petty Officer for my detachment. This required maintaining of the qualifications of my fellow mechanics, while maintaining training compliance standards. • Troubleshooting, maintaining, and repairing avionics subsystems. • Performed daily flight operations, inspections, and overall maintenance of the SH-60B Sea Hawk. • As a certified collateral duty inspector, my role was to inspect the repairs of unqualified personnel. • As a secondary role, performed duties as Training Petty Officer for my detachment. This required maintaining of the qualifications of my fellow mechanics, while maintaining training compliance standards.
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Education
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2015 - 2016
The University of Texas at Arlington
Bachelor of Applied Science (B.A.Sc.), Multi/Interdisciplinary Studies -
2019 - 2021
Tarrant County College
AAS Information Systems, Network Support
Community
