Experience

Carl Warren & Company

• United States
• Insurance
• 100 - 200 Employee

• Litigation Specialist

  • Nov 2020 - Present

  Investigate Attorney represented & non-represented Commercial Auto and General Liability Bodily Injury & Liability insurance claims. Claims consist of trucking claims. Dedicated to the handling of Invitation Homes, HP Inc, Mission Clay Products Services LLC, RNR Tire, FedEx, The Price Companies Inc, and Inter University Council accounts. Interview the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company's liability. I manage litigation files from beginning to end. I assign defense counsel and give them guidance as to how I want the claim handled. I also handle claims with Governmental Immunity. Show less



Gallagher Bassett

• United States
• Insurance
• 700 & Above Employee

• Claims Adjuster- Commercial Auto

  • May 2020 - Nov 2020

  Investigate Attorney represented & non-represented Commercial Auto Bodily Injury & Liability insurance claims. Claims consist of trucking claims. Dedicated to the handling of Trisura Specialty Insurance, State National Insurance Company, and Koch Trucking accounts. Interview the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company's liability. I manage litigation files from beginning to end. I assign defense counsel and give them guidance as to how I want the claim handled. Show less



2B Claim Services

• United States
• Insurance
• 1 - 100 Employee

• Claims Supervisor

  • May 2018 - Mar 2020

  I managed a team of 8 claims adjusters. My team would investigate Attorney represented & non-represented Commercial Auto Bodily Injury & Liability insurance claims. I would review new claims within 7 days and provide claim guidance to assist the adjusters. I would review bodily injury evaluations and provide authority to settle claims. I would assist with working the claims if needed to move the claim towards resolution. I would conduct round tables with my team members to help bring the claims to resolution. I would conduct weekly team meetings to give updates on the company and updated claim handling guidelines. I also conducted biweekly meetings with each of my team members to set weekly, monthly, yearly, and 5 year goals. This would be consist of claim, personal, professional, and career goals. Show less

• Claims Adjuster-General Liability

  • Aug 2015 - May 2018

  Investigate insurance claims by interviewing the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company's liability. I was handling the general liability claims for PF Chang’s and Pei Wei. The claims I was handling were both litigated and non-litigated. I also handled general liability. Investigate insurance claims by interviewing the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company's liability. I was handling the general liability claims for PF Chang’s and Pei Wei. The claims I was handling were both litigated and non-litigated. I also handled general liability.



Scottsdale Insurance

• United States
• Insurance

• Claims Adjuster- Commercial Auto

  • Jan 2015 - Sep 2015

  Investigate insurance claims by interviewing the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company's liability. Investigate insurance claims by interviewing the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company's liability.



JPMorgan Chase

• United States
• Investment Management

• Fraud Investigator

  • Oct 2013 - Jan 2015

  I investigate fraudulent activity and identify suspects on credit card accounts. I work with the Suspicious Activity Reports. I write narratives for cases that need to go to FinCen. I have identified a fraud trend of fraudulent merchants that were charging multiple accounts. I am currently a subject matter expert for my department. I help train the new hire classes and conduct side by sides with other investigators. I am part of the UAT for the new HALO program and write procedures on how to use the program. Show less



Apollo Group

• Türkiye
• Advertising Services
• 1 - 100 Employee

• enrollment advisor

  • Aug 2008 - Oct 2012

  Advises students in the associate and bachelors degree programs specifying in Business and Technology. Make outbound and inbound calls to prospective students. Gives computer support to the student when needed. Helps students navigate school and non-school websites. Walks students through the applications and to school. Advises students in the associate and bachelors degree programs specifying in Business and Technology. Make outbound and inbound calls to prospective students. Gives computer support to the student when needed. Helps students navigate school and non-school websites. Walks students through the applications and to school.



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Entertainment/Electronic Specialist

  • Aug 2006 - Aug 2008

  Gave customer service, trained employees, assistant manager, organized music, movies, book, video games, and other various items. I specialized with helping customers out with computer accessories, computer devices, TV's, and gaming systems. I stocked new product, did inventory, and priced tagged items. I also set out street dated items for the new releases. Gave customer service, trained employees, assistant manager, organized music, movies, book, video games, and other various items. I specialized with helping customers out with computer accessories, computer devices, TV's, and gaming systems. I stocked new product, did inventory, and priced tagged items. I also set out street dated items for the new releases.



Albertsons

• Retail
• 700 & Above Employee

• Service Deli Clerk

  • May 2003 - Jun 2004

  Helped customers order deli meat and cheese. I was the night manager and trained all of the new employees on what to do in the deli. I cleaned the deli when it came to closing time. Helped customers order deli meat and cheese. I was the night manager and trained all of the new employees on what to do in the deli. I cleaned the deli when it came to closing time.