Information Systems and Compliance Manager

• Apr 2023 - Present

IT support Engineer

• Jan 2017 - Apr 2023

My role is providing complete in-house support, remote IT support, as well as IT operations within the organization. This includes all the regional offices, private clients / accounts. I have experience in retail, point of sale, deployment and support. Accounting systems exposed to: IQ retail, SAGE, Xero accounting. Additional duties include: • Workstation and office set up - Installing and maintaining office and network equipment, desktop operating systems and programs setup, connecting users to the server, printer setup, backup systems • Microsoft 365 exchange / email domain hosting • Windows server / group policy / active directory • Company Networking infostructure; monitor and optimize networks, configuring network routers and switches • Sales / supplier administration – invoicing, GRV’s, sales orders, quotations. Following up with vendors and service providers Show less

E-commerce Website Manager

• Jun 2013 - Dec 2016

I was responsible for the user interface and features of the online store, ensuring ease of navigation and a seamless customer experience. My other responsibilities included: • Evaluating and managing website performance • Maintenance, updating, and creating website content • Troubleshooting and resolving issues • Processing and completing online orders • Backend access / website layout customization Additionally, I worked in-store assisting in the retail environment. (Back-end operations, point of sales, assisting walk in customers). Show less