Global Manager, Alliances & Partners

• Apr 2022 - Present

Solution Engineer

• Feb 2021 - Apr 2022

Senior RPA Sales Engineer - Banking, financial services and insurance (BFSI)

• Dec 2018 - Feb 2021

RPA Sales Engineer

• Oct 2018 - Dec 2018

Senior Technical Pre-Sales Consultant

• Nov 2017 - Oct 2018

I managed various client relationships across the UAE and provided technical support and validation prior to entering into Proof of Concept development and client pitches. I accurately documented client requirements and specifications to providing them with a range of potential solutions and options with the Sales team. I also prepared and delivered presentations which covered a range of products and bespoke features which were tailored to each client’s requirements. In addition to this I led the onboarding and delivery process for clients covering the end-to-end lifecycle of projects as part of implementing new technical solutions. I effectively managed key relationships with clients throughout the sales cycle which included working closely with client and internal senior management as part of managing project progress. Show less

Sales Manager - Ireland

• May 2017 - Nov 2017

I developed new business of significant value.

Mpro5 Consultant and Technical Account Manager

• Jan 2016 - May 2017

In this role I provided technical solutions for major accounts which included advisory services, product options, and technical specifications to ensure projects were fully scoped and costed to inform pricing. I worked alongside the International Strategy Director for new business development to support technical solutions and presentations to existing and new clients. I utilised my technical expertise to ensure projects and solutions were understood, presented effectively, and positioned well compared to competitors. Show less

Software Developer

• Jan 2014 - Nov 2015

BisTrack ERP is an award-winning merchanting and distribution software system offering all the functionality needed to process simple to complex transactions for wholesale merchants and distributors. Bistrack is written in Visual basic 6 on a SQL server database. I worked on two projects – VB6: Epicor Bistrack ERP, and C# Migration: Bistrack Image Importer, selling price rules.I developed bespoke software for customers, corrected bugs and issues and worked on two major re-writes.

Junior Programmer and Senior Developer

• Oct 2005 - Dec 2013

T21 ERP was designed to manage the key commercial processes required in any wholesale distribution operation, delivering functionality to manage all aspects of the business such as point of sale, inventory management & ordering processing, customer databases, and financials. T21 is written in Visual Basic 6 on an SQL server database. I worked on two projects – VB6: T21 ERP, standard reports, customer reports and bespoke development, and Vb.Net Migration: Next gen catalog, document enquiry, next gen power pricer, epi-centre. Show less

Junior Developer

• Jul 2003 - Oct 2005

Projects:  Product Manager, Fund Manager and Legacy products  Identifying and correcting critical bugs on a .Net project when it goes live. Also given the responsibility of bug fixes and enhancements in 3 of our projects over seeing and implementing these changes.  Working very closely with our Research team to manage the Access database system, enhancing code and interrogating the database which they and external users may request.  Working within the project life cycle with senior developers to achieve results from a specification and demanding deadlines.  Identifying and correcting critical bugs using Visual Basic 6.0 which may have arisen in our software.  Overseeing our monthly builds, which are distributed to around 7000 users.  Maintaining main Access databases.  Building and burning of main CD.  Enhancing existing code. Show less

Operator Mechanic above water

• Jul 1999 - Jan 2001

The majority of my training enabled me to specialise in operating the computer systems at the heart of a warship, allowing me to compile a real-time picture and to track the surface vessels, aircraft and submarines surrounding the ship. As a Mechanic I also posed the knowledge and skill to maintain and carry out first-line repairs on all equipment in my specialised sub-branch, making me a key person in today’s modern Navy. I have also gained to following skills First aid, Personal safety, Social Responsibilities and Fire-Fighting. Show less