Experience

Oxford Risk Management Group

• United States
• Insurance
• 1 - 100 Employee

• Director of Client Services

  • Jun 2020 - Present

  Who We Are: Oxford Risk Management Group specializes in conducting captive feasibility analysis and coordination of turn-key captive insurance company arrangements. As an alternative risk and captive insurance research and consulting company, we focus on coordinating design, implementation, regulatory approval and management of new captive insurance companies. We bring together the right partners with expertise where it matters most, to deliver the highest possible degree of long-term… Show more Who We Are: Oxford Risk Management Group specializes in conducting captive feasibility analysis and coordination of turn-key captive insurance company arrangements. As an alternative risk and captive insurance research and consulting company, we focus on coordinating design, implementation, regulatory approval and management of new captive insurance companies. We bring together the right partners with expertise where it matters most, to deliver the highest possible degree of long-term success for your captive insurance company. We have earned a reputation as one of the premier providers of conservative captive insurance companies in the industry. Who We Help: Small to mid-size privately held businesses can benefit from risk management tools that can help them more effectively manage corporate risks and control their insurance costs. A captive insurance company may be established to provide unique coverage or coverage not available through commercial property and casualty insurance companies. Coverage underwritten through and insured by a captive insurance company is often best utilized as a supplement to existing coverage, providing a more effective total risk management program for the business owner. How We Help: The decision to form a captive insurance company should closely resemble the decision making process reasonable for the establishment of any new business enterprise. While there are many details and options to consider, our team will work with you so that, even if you are unfamiliar with captive insurance arrangements, you will be well equipped to make an informed decision. What Makes Us Unique: Oxford's professional fee structure provides highly experienced, Best-in-Class industry experts, with Best-in-Class, cost-effective pricing.

• Account Manager

  • Apr 2016 - Jun 2020

  Sparks, MD Who We Are: Oxford Risk Management Group specializes in conducting captive feasibility analysis and coordination of turn-key captive insurance company arrangements. As an alternative risk and captive insurance research and consulting company, we focus on coordinating design, implementation, regulatory approval and management of new captive insurance companies. We bring together the right partners with expertise where it matters most, to deliver the highest possible degree of long-term… Show more Who We Are: Oxford Risk Management Group specializes in conducting captive feasibility analysis and coordination of turn-key captive insurance company arrangements. As an alternative risk and captive insurance research and consulting company, we focus on coordinating design, implementation, regulatory approval and management of new captive insurance companies. We bring together the right partners with expertise where it matters most, to deliver the highest possible degree of long-term success for your captive insurance company. We have earned a reputation as one of the premier providers of conservative captive insurance companies in the industry. Who We Help: Small to mid-size privately held businesses can benefit from risk management tools that can help them more effectively manage corporate risks and control their insurance costs. A captive insurance company may be established to provide unique coverage or coverage not available through commercial property and casualty insurance companies. Coverage underwritten through and insured by a captive insurance company is often best utilized as a supplement to existing coverage, providing a more effective total risk management program for the business owner. How We Help: The decision to form a captive insurance company should closely resemble the decision making process reasonable for the establishment of any new business enterprise. While there are many details and options to consider, our team will work with you so that, even if you are unfamiliar with captive insurance arrangements, you will be well equipped to make an informed decision. What Makes Us Unique: Oxford's professional fee structure provides highly experienced, Best-in-Class industry experts, with Best-in-Class, cost-effective pricing.



Orokawa Family Center Y

• Program Director

  • Feb 2015 - Apr 2016

  Towson, MD • Hired, trained, supervised and evaluated staff and volunteers in assigned areas • Ensured that staff completed the appropriate training and maintained required certifications in order to provide high quality programs and customer service • Implemented and grew programs that are innovative and customer focused • Produced and distributed program information necessary to promote assigned programs • Developed and controled department budget • Maintained program data, reports and… Show more • Hired, trained, supervised and evaluated staff and volunteers in assigned areas • Ensured that staff completed the appropriate training and maintained required certifications in order to provide high quality programs and customer service • Implemented and grew programs that are innovative and customer focused • Produced and distributed program information necessary to promote assigned programs • Developed and controled department budget • Maintained program data, reports and statistics of assigned programs for the purpose of tracking the intended outcomes • Ensured comprehensive cleanliness and upkeep of program facilities and equipment • Guaranteed that program standards were met and safety procedures were followed • Assured compliance with Y in Central Maryland standards and all Maryland state and local regulations • Created and maintained effective working relationships within the community • Participated on management team and served on related product teams as assigned Show less



Under Armour

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Service Representative

  • Oct 2014 - Jan 2015

  Baltimore, Maryland Area • Connected with the Ecommerce Under Armour customer across several channels of communication • Represented the company through its customer service philosophy with the utmost integrity • Added value for customers by building relationships and trust through customer interactions • Identified and communicated trends and improvements which could help drive business • Assisted with inquiries related to customer orders, product information, and company policies • Met and exceeded… Show more • Connected with the Ecommerce Under Armour customer across several channels of communication • Represented the company through its customer service philosophy with the utmost integrity • Added value for customers by building relationships and trust through customer interactions • Identified and communicated trends and improvements which could help drive business • Assisted with inquiries related to customer orders, product information, and company policies • Met and exceeded all performance objectives and metrics set in scorecards • Maintained an in-depth and up to date knowledge of products and sales techniques • Promoted teamwork by assisting and sharing information with other sales associates • Exhibited a professional and positive attitude and possessed exceptional interpersonal skills Show less



North Carolina Youth Soccer Association

• United States
• Performing Arts

• Discipline and Appeals Administrator/ Assistant Director of Recreation

  • Apr 2013 - May 2014

  Greensboro/Winston-Salem, North Carolina Area • Managed disciplinary sanctions for soccer players and coaches throughout North Carolina • Established and overseeing hearings for disputed issues between clubs and our members • Constructed events for Youth Soccer Month and implementing them throughout the state • Designed a Recreation State Cup for recreation players in North Carolina • Prepared, organized and operated road shows, coaching clinics and camps throughout the state • Promoted various events on the company’s… Show more • Managed disciplinary sanctions for soccer players and coaches throughout North Carolina • Established and overseeing hearings for disputed issues between clubs and our members • Constructed events for Youth Soccer Month and implementing them throughout the state • Designed a Recreation State Cup for recreation players in North Carolina • Prepared, organized and operated road shows, coaching clinics and camps throughout the state • Promoted various events on the company’s social media pages, website and mass email • Planned and facilitated Recreation meetings as well as Recreation Council meetings • Acquired a Recreation Grant for NCYSA from US Youth Soccer Region III’s Grant Program • Served as support staff for State Cups and Festivals throughout North Carolina Show less



Sport Management Group

• United States
• Education Management

• Marketing and Risk Compliance Intern

  • Jan 2013 - Apr 2013

  Greensboro/Winston-Salem, North Carolina Area



Greensboro Sports Commission

• United States
• Spectator Sports

• Event Operations Intern

  • Jan 2011 - May 2011

  Greensboro/Winston-Salem, North Carolina Area