Wesley Barr

Server Support Technician at Datapipe
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Contact Information
us****@****om
(386) 825-5501
Location
Mesquite, Texas, United States, US

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Bio

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Credentials

  • DCCA - Data Center Certified Associate
    Schneider Electric
    Jun, 2014
    - Nov, 2024
  • BPTS - BlackBerry Partner Technical Support
    BlackBerry
    Apr, 2011
    - Nov, 2024

Experience

  • Datapipe
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Server Support Technician
      • Jun 2017 - Present

  • DataBank
    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Noc Technician
      • Dec 2012 - Apr 2017

      I am responsible for working directly with co-location customers to maintain/troubleshoot existing equipment, installing Server and Network hardware, installing and testing of customer long haul and metro network circuits; DS1, DS3, OC-n, Ethernet, monitoring and responding to BMS and Nagios to insure 100% up-time and overall site integrity, monitoring and responding to datacenter fire alert system, configuration of multiplexers; T-1, DS3, OC-n, and basic switch and router configuration. I am responsible for working directly with co-location customers to maintain/troubleshoot existing equipment, installing Server and Network hardware, installing and testing of customer long haul and metro network circuits; DS1, DS3, OC-n, Ethernet, monitoring and responding to BMS and Nagios to insure 100% up-time and overall site integrity, monitoring and responding to datacenter fire alert system, configuration of multiplexers; T-1, DS3, OC-n, and basic switch and router configuration.

  • BlackBerry
    • Canada
    • Software Development
    • 700 & Above Employee
    • BlackBerry Partner Support Technician
      • Nov 2008 - Nov 2012

      Provided support directly to customers with their BlackBerry Hand Held Devices, provided support for BlackBerry desktop software. Gave support to customer setting and trouble shooting email on BlackBerry devices. Provided support directly to customers with their BlackBerry Hand Held Devices, provided support for BlackBerry desktop software. Gave support to customer setting and trouble shooting email on BlackBerry devices.

  • Microsoft
    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Support Representative
      • Apr 2007 - Feb 2008

      Provided Supervisor Escalation Support for Xbox 360 Gaming Systems. Provided Second Level support for Xbox 360 Gaming System. Provided Supervisor Escalation Support for Xbox 360 Gaming Systems. Provided Second Level support for Xbox 360 Gaming System.

  • Telvista
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Support Representative
      • Sep 2005 - Apr 2007

      Provided IHD Tier II Support for Verizon FiOS Support to include Internet, Video, and Telephone for both customers and front line agents. Provided IHD Tier II Support for Verizon FiOS Support to include Internet, Video, and Telephone for both customers and front line agents.

Education

  • Naaman
    High School, 9th to 12th grade
    2000 - 2004

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