Recreation Program Supervisor

• Oct 2019 - Present

Certified Front Desk Staff

• Mar 2017 - Nov 2019

- Assist park director and program leaders with daily operations - Provide in-person and over the phone customer service for a diverse population of patrons - Assist program leaders in planning and leading park programs and activities - Utilize ActiveNet software for program registration, financial transactions, facility scheduling and permit authorization - Assist with organization and updating of sport league equipment - Assist park director and program leaders with daily operations - Provide in-person and over the phone customer service for a diverse population of patrons - Assist program leaders in planning and leading park programs and activities - Utilize ActiveNet software for program registration, financial transactions, facility scheduling and permit authorization - Assist with organization and updating of sport league equipment

Fitness Program Assistant

• Sep 2017 - Jun 2018

- Manage day-to-day operations of group fitness, personal fitness, and fitness center operations- Direct line of communication between St. Paul and Minneapolis facilities for Group Fitness, Personal Training, and Facilities Coordinators - Promote group fitness and personal fitness programs at both the St. Paul and Minneapolis facilities - Maintain statistical data and participation records for group fitness and personal fitness programming through Fusion- Evaluate equipment, cleaning, and other needs that must be replaced, restocked, or added- Assist with employee evaluations of Personal Trainers and Group Fitness Instructors to provide appropriate and constructive feedback- Assist with hiring and training of new Personal Trainers- Worked with the Facilities Coordinator and others in the development, coordination, and execution of the 1st Annual Raise the Bar Powerlifting event - Assisted in the organization of events at the St. Paul facility during the Fall 2017 Social Wellness Initiative; Project Gratitude Show less

Certified Personal Trainer

• Sep 2016 - Jun 2018

- Create Fitness Programs and work with individual clients - Teach University Fitness classes- Complete pre and post fitness assessments, including body composition tests using a BodPod

Operations Staff Supervisor

• Sep 2011 - Sep 2015

- Responsible for opening and closing the facility - Answer the phone and provide customer service to patrons - Operation Staff representative on the Recreational Sports Outdoor Program Student Advisory Board - Conduct weekly meetings with the other supervisors, assist in the hiring of new employees, and the supervision of peers - Schedule Operation Staff employees on the Recreational Sports Outdoor Program Student Scheduler User System - Responsible for opening and closing the facility - Answer the phone and provide customer service to patrons - Operation Staff representative on the Recreational Sports Outdoor Program Student Advisory Board - Conduct weekly meetings with the other supervisors, assist in the hiring of new employees, and the supervision of peers - Schedule Operation Staff employees on the Recreational Sports Outdoor Program Student Scheduler User System

Aquatics Management Intern

• Jan 2015 - May 2015

- Oversee the staff initiative program - Maintain and update records for the YMCA Swim Team, Lifeguarding staff, and swimming lessons - Assist with program evaluation, aquatic safety checks, and implementation of local in-service trainings - Provide administrative support such as signing up kids for swimming lessons using the program Daxko, or using WhenToWork to adjust employee schedules - Oversee the staff initiative program - Maintain and update records for the YMCA Swim Team, Lifeguarding staff, and swimming lessons - Assist with program evaluation, aquatic safety checks, and implementation of local in-service trainings - Provide administrative support such as signing up kids for swimming lessons using the program Daxko, or using WhenToWork to adjust employee schedules

Front Counter

• Jun 2012 - Sep 2012

- Handled cash and credit card transactions - Made and served food and coffee drinks to customers - Handled cash and credit card transactions - Made and served food and coffee drinks to customers

Lifeguard

• Jun 2011 - Sep 2011

- Provided first-aid when needed - Enforced pool rules and patron safety - Kept pool deck and locker rooms clean and safe - Provided first-aid when needed - Enforced pool rules and patron safety - Kept pool deck and locker rooms clean and safe

Cook

• Jun 2011 - Sep 2011

- Prepared and cooked pizzas - Made dough - Kept back of restaurant clean and organized - Prepared prep lists and kept ingredients stocked - Prepared and cooked pizzas - Made dough - Kept back of restaurant clean and organized - Prepared prep lists and kept ingredients stocked

Lifeguard

• Jul 2010 - Sep 2010

- Provided first-aid when needed - Rented out life-preservers - Enforced pool, water slide and lazy river rules and patrons safety - Kept waterpark clean and safe - Provided first-aid when needed - Rented out life-preservers - Enforced pool, water slide and lazy river rules and patrons safety - Kept waterpark clean and safe

Laborer

• Apr 2008 - Jan 2010

- Mowed lawn and moved furniture in and out of houses - Mowed lawn and moved furniture in and out of houses