IoT Product Manager

• Nov 2022 - Present

Founder and Partner

• Mar 2016 - Present

Family Business Disinfection, Professional Cleaning and Pest control Services Family Business Disinfection, Professional Cleaning and Pest control Services

Founder and Partner

• Jun 2010 - Present

Family Business Soft and Hard Landscaping Family Business Soft and Hard Landscaping

Founder and Partner

• Sep 2009 - Present

Family BusinessOutdoor Cooling Systems - Misting Systems - HVAC contracting - Air conditioning - IDEC - Dust Control - Odor Control - Humidity Control - Mist Fans - Evaporative Air Coolers Family BusinessOutdoor Cooling Systems - Misting Systems - HVAC contracting - Air conditioning - IDEC - Dust Control - Odor Control - Humidity Control - Mist Fans - Evaporative Air Coolers

Roaming Projects Manager

• Sep 2019 - Jun 2021

• Leads, Strategize, Plan, Optimize and Organize Ooredoo wholesale platforms and services. • Consolidation and Digital Transformation. • GSMA guidelines/standards update and unification. • Acquire the latest and best of class features. • Cross-BUs and Opcos governance and alignment. • Leads, Strategize, Plan, Optimize and Organize Ooredoo wholesale platforms and services. • Consolidation and Digital Transformation. • GSMA guidelines/standards update and unification. • Acquire the latest and best of class features. • Cross-BUs and Opcos governance and alignment.

Manager IREG & Roaming Products Support

• Jul 2013 - Sep 2019

• Shape the strategy of ICT/VAS and megaprojects engagements. • Lead a team of solution analysts to develop and provides technical expertise and support for consolidating and centralizing VAS solutionsacross the Opcos. • Manage internal and external stakeholders to ensure project completion according to milestones and within time and budget. • GSMA guidelines/standards update and unification.• Lead a team of engineers to deliver roaming operations & Services • Develop Roaming standards and GSMA guidelines• Roaming footprint and interconnection Expansion• Ensure an optimal customer experience, QoS & KPIs• Manage the roaming VAS tools & Platforms• VVIP & Government complaints management

Roaming Senior Engineer

• Aug 2008 - Jul 2013

• Supervise the IREG team Engineers, Assistant-Engineers and technician on performing the new Roaming tests.• Ensures that the testing schedules are strictly implemented.• Supervise the IREG team Engineers, Assistant-Engineers and technician on carrying out Roaming faults and complaint rectification.• Informs the concerned of any such Roaming irregularities.• Investigates on the repeated faults / complaints occurrence history.• Proposes actions / solutions in conjunction with the Lead Eng. to arrive to a permanent solution.• Supervises the implementation of roaming database in the newly installed GSM core or VAS network elements that have a direct effect on the Roaming service.• Supervises & commissions the installation of any new Roaming tool/roaming projects.• Keep track of all changes in the GSM core network H/W & S/W (HLR, MSCs / VLRs, IN & SGSN etc).• Generates monthly & weekly roaming reports.• Involved in all related Roaming Projects as Project Manager (Evaluation for new roaming projects, RFP for Tracing/Monitoring Tool, WSMS, SOR, Roaming Retention, GRQ, GLR, OC Hub, SMS Hub, SMS Home, Short Codes, Smart Call Assistance, ...etc)

Roaming Asst. Engineer

• May 2006 - Aug 2008

• Perform all types of new IREG tests (Postpaid 2G, 2.5G, 3G & Prepaid CAMEL).• Participate in launching any new inbound Roaming service commercially and coordinate with our Roaming Partners to perform the new outbound Roaming launch. • Operate and maintain the existing inbound Roaming operation and participate with our Roaming Partners to solve / rectify any Inbound or outbound Roaming problem. • Handling the Roaming database implementation responsibility at various GSM network elements that services inbound & outbound Roaming service. (experience on Alcatel, Apertio, Siemens & Nokia)• Coordination with our International Gateways and assist to perform C7 analysis to check / monitor the concerned international SCCP link / route to rectify inbound and outbound Roaming faults.• Provide technical support to all Roaming customers and solve complaints reflected by e-mails or received through CCM system.• Participate in specific MSC Roaming test if it is newly installed or after software upgrade.• Investigate and set up solutions on network problems that affect the Roaming service.• Provide our Roaming management with updates and reports upon request.

Roaming & International Services Technician

• May 2004 - Apr 2006

Roaming and International services OperationsRoaming database, Customer Complaints, and network provisioning

NOC Supervisor

• Jul 2002 - Apr 2004

Notwork Operation and ManagementResolve customer complaints and clear network faults