Senior Business Consultant

• Feb 2021 - Present

Team Lead, Analytic Advising

• Nov 2019 - Feb 2021

-Leads and provides direct oversight of Artemis Health's Analytic Advising and Account Management team reporting to Director of Customer Success.-Directly supervises 7 consultants and account managers with diverse experiences who collectively deliver superior-rated services to a growing book of clients including many from the Fortune 500.-Personally manages a book of 11 clients ranging up to +100K covered lives, representing $2M in annual recurring revenue.

Analytic Advisor

• Feb 2019 - Feb 2021

• Initially hired as Senior Healthcare Analyst, promoted to Analytic Advisor within a couple of months.• Serves as ongoing account manager for 12 clients, supporting any needs post-implementation.• Client sizes range from 3,500 to 100,000 members. Average recurring revenue per client is $160K.• Routinely meets with clients in person and remotely to present, review and discuss analytic deliverables per scope outlined in the Analytic Framework. • Coordinates and participates in client trainings along with Artemis Training Manager.• Works closely with implementation teams from project kick-off by collecting requirements, communicating client expectations, setting priorities, supporting and approving internal User Acceptance Testing, coordinating client sign-off, and overseeing timely delivery of any post-live implementation projects.• Works with Sales and Marketing teams to support RFPs, finalist meetings and client references as well as managing renewal expectations, budget and contracting processes.• Supports Artemis Product team to evaluate and test new functionality as well as identifying, presenting and tracking Customer Success team priorities requiring Product support.• Regularly travels to company headquarters to meet with company leadership to discuss objectives, plans, and brainstorm solutions.

Senior Healthcare Analyst

• Dec 2018 - Jan 2019

· Advocates client needs within Artemis while simultaneously managing client expectations.· Coordinates efforts across multiple cross-functional internal teams· Provides ad hoc analytic client support as needed.· Supports the creation of dashboards and reports in Artemis, both standard product offering as well as custom stories for one-off client needs.· Analyzes and interprets various forms of utilization and healthcare data to develop innovative analytics by identifying potential areas for medical cost improvements via products, services, and other market trends.· Accountable for timely preparation and delivery of all analytic deliverables as defined by the customer.

Healthcare Data Analytics / Health and Benefits Analyst

• Jun 2015 - Dec 2018

• Specializing in healthcare data analysis for large multi-facility health systems — including medical claims, prescription drug claims, demographics, utilization trends, domestic provider steerage, large claims, stop-loss experience, quality metrics, and population health risk analysis.• Experience using data warehouse decision support tools from Truven/ IBM Watson Health, Verscend, Benefit Science Technologies, and various carrier (UHC/UMR, Cigna, CVS, Blue Cross) data portals.• Responsible for developing annual strategic and regular reporting packages and dashboards.• Coordination of client health plan data warehousing projects with internal and external data partners. • Develop annual health plan renewal and contribution scenarios (250 – 13,000 life groups).• Provide regular reporting on health plan financial experience compared to expected results.• Prepare, release, analyze, and report on employee benefit plan RFP’s. • Development of benefit plan communication materials including annual benefits guide, summary plan description, summary of benefits and coverage, and ad hoc flyers.• Development of Microsoft Excel based analysis and reporting tools.• Regular client maintenance such as compliance, claims issues, administration, carrier relations, annual renewal, and ad hoc requests.• Assists in identification of opportunities to provide strategic savings to clients from both internal and vendor solutions. • Assists client team with client proposals, presentations, management reporting, and overall peer review of all work.

Defined Benefits Calculation Automation Control Account Manager (formerly Aon Hewitt)

• Aug 2013 - Jun 2015

• Successfully took on the lead role in bringing a project that fell into “red” status back into “green,” fulfilling key project milestones, and exceeding quality targets on schedule.• Initiated scope, schedule, and resource planning for Calculation Automation implementations. • Assumed leadership of Calculation Automation development team for a large client mid-implementation and led it through successful client acceptance testing for an on schedule going live.• Led the delivery of post-live deliverables on “mega” sized client project team and seamlessly transitioned team responsibilities to ongoing management.• Managed up to 12 system development specialists of varied experience to achieve project goals on schedule and within budget.• Contributed to development of new practice-wide standards on testing, reporting, and issue tracking.

Vice-General Manager of NAPA/GAPE & Operations Manager at Meineke China

• Jun 2011 - Mar 2013

•Started up General Automobile Parts & Equipment Company, supplying automobile parts and chemicals to business and individual customers through direct, retail, and internet sales throughout China.•Oversaw marketing initiatives such as brand strategy development, budget requirements, advertising design, internet presence, product development, industry convention participation, and business chamber membership.•Recruited and managed a sales team of 22 outside and inside sales representatives, marketing assistants, and administrative workers.•Directed the development of nearly 100 regular outside accounts with monthly sales in excess of $200,000 a month.•Managed distribution center operations with nearly $2M in inventory and 9 employees with a focus on optimization of inventory turnover rate and maximization of inventory profitability. •Negotiated and coordinated purchases and projects with international vendors.

Marketing and Operations Consultant

• Dec 2010 - Jun 2011

•Managing marketing concept to include design of new English language website and advertising in foreign audience publications to raise awareness of potential foreign clients.•Assisting in negations with English speaking clients and suppliers. •Managing relationships with local and overseas foreign interior designers and decoration suppliers. •Assisting in change management. •Managing marketing concept to include design of new English language website and advertising in foreign audience publications to raise awareness of potential foreign clients.•Assisting in negations with English speaking clients and suppliers. •Managing relationships with local and overseas foreign interior designers and decoration suppliers. •Assisting in change management.

Material and Distribution Coordinator

• Aug 2009 - Jun 2010

•Ensured availability and efficient distribution of material resources through successful coordination and facilitation of supplier and customer communication, effective reporting and tracking, and timely dispute resolution to support $300M sub-contract. •Identified, tracked, and satisfied engineering changes, material shortages, and critical requirements. •Coordinated material sales from purchase order to material acceptance.•Coordinated the shipping and relocation of material. •Coordinated the resolution of materials-related issues with relevant departments.•Chaired Material Provisioning meetings between key US and Chinese stakeholders.

Special Response Team Protection Officer

• Aug 2008 - Jul 2009

• Conducted armed foot and/or vehicle patrol (interior and/or exterior). • Controlled access and egress and provided first responder emergency aid.• Liaisoned with neighborhood management and responded to resident concerns through strong listening and situation mediation. • Conducted armed foot and/or vehicle patrol (interior and/or exterior). • Controlled access and egress and provided first responder emergency aid.• Liaisoned with neighborhood management and responded to resident concerns through strong listening and situation mediation.

Embassy Guard/ Assistant Operations Manager

• Mar 2007 - May 2008

• Supervised staff of 17 expatriates and local nationals of diverse specialties and backgrounds. • Ensured Marine Security Guard housing facilities were maintained, inspected, and repaired. • Assisted Operations manager in planning emergency response procedures and drills, accounting for equipment, and setting post processes.

Embassy Guard/ Operations Manager

• Jun 2006 - Mar 2007

• Planned emergency response procedures and drills, accounted for equipment, and set post processes. • Maintained operational readiness of mission critical equipment assets valued at $400K at a sterling 100%.

Embassy Guard/ Logistics and Training Manager

• Feb 2005 - Jun 2006

• Supervised and planned training activities to maintain readiness and compliance with organizational standards and mission requirements. • Ensured that detachment had mission critical equipment through requisitioning, delivery tracking, inventory control, and maintenance.

Sergeant - Rifleman

• Feb 2003 - Feb 2005

•Echo Company 2nd Battalion, 6th Marine Regiment, 2nd Marine Division