Experience

Limango Polska (A member of the Otto Group)

• Customer Service Specialist with German

  • Oct 2019 - Present

  - receiving and processing inquiries from German customers by e-mail;- cooperation with the Munich department in the field of payments, complaints and offers, among others in order to find the best possible solution for customers;- contact with a German-speaking customer in the event of inquiries regarding payment processing, order processing and cancellation / refund;- communication and coordination of activities with German-speaking partners cooperating with the company in the… - receiving and processing inquiries from German customers by e-mail;- cooperation with the Munich department in the field of payments, complaints and offers, among others in order to find the best possible solution for customers;- contact with a German-speaking customer in the event of inquiries regarding payment processing, order processing and cancellation / refund;- communication and coordination of activities with German-speaking partners cooperating with the company in the e-commerce sector;- intermediation in communication between the client and the external partner; Show more Show less



Language Systems International Studio Języków Obcych

• German language teacher

  • Nov 2015 - Oct 2019

  - German language courses for children and teenagers;- knowledge of teaching methodology;- the ability to transfer knowledge in an accessible and inspiring way for independent exploration of knowledge;- motivation and support of each student in his development;