Experience

tawk.to

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Team Leader

  • Dec 2019 - Present

• L2 Support

  • Dec 2017 - Aug 2023



Upwork

• United States
• Software Development
• 700 & Above Employee

• Virtual Office Assistant

  • Apr 2018 - Dec 2019

  It is a small company under Keller Williams, I transcribe coaching sessions of our president with other agents under Keller Williams, I also do some random task that they assign to me. It is a small company under Keller Williams, I transcribe coaching sessions of our president with other agents under Keller Williams, I also do some random task that they assign to me.



Crylls

• Region XI - Davao, Philippines

• Customer Support Specialist

  • Jun 2014 - Feb 2018

  I have been working as a customer service agent for an Australian based e-commerce store on eBay and promoted to a Responsible Person wherein does floor walk to answer colleagues question on a ticket at the same time does the special and regular task. We do inbound, outbound and email support at the same time. Now I was moved to Customer Service Specialist which specializes in eBay cases opened by the customer. I also do open PayPal cases for warranty or non-receipt issues. I have been working as a customer service agent for an Australian based e-commerce store on eBay and promoted to a Responsible Person wherein does floor walk to answer colleagues question on a ticket at the same time does the special and regular task. We do inbound, outbound and email support at the same time. Now I was moved to Customer Service Specialist which specializes in eBay cases opened by the customer. I also do open PayPal cases for warranty or non-receipt issues.