Wenli GUAN
Market Manager APAC at Blacklane GmbH- Claim this Profile
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Chinese Native or bilingual proficiency
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English Full professional proficiency
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French Limited working proficiency
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German Professional working proficiency
Topline Score
Bio
Credentials
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Telc B2
Association of Language Testers in EuropeJan, 2018- Nov, 2024 -
TEM8
Teaching Guiding Committee for College Foreign Language MajorsMar, 2013- Nov, 2024 -
TFS-4 (Test national du français enseigné à titre de spécialité, niveau IV)
Teaching Guiding Committee for College Foreign Language MajorsSep, 2011- Nov, 2024 -
BEC
University of CambridgeNov, 2010- Nov, 2024
Experience
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Blacklane
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Germany
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Travel Arrangements
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200 - 300 Employee
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Market Manager APAC
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Jan 2020 - Present
Grow the partner network, drive operational excellence, and achieve a sustainable and profitable business in APAC regions:- Partner Relationship Management - Strategic Business District Management - Performance Management - Fleet Management - Rates Negotiations - Network Building - Tenders - Onboarding - Legislation & Compliance Checks - Capacity & Suppliers Management - Assisting Other Department
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Affiliate Management Specialist
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Sep 2018 - Dec 2019
- Taking responsibility for the partner onboarding process(responsible for Europe and APAC regions), including processing submitted documents for partners.- Managing and processing caseload including escalations and following up with supply partners.- Researching potential supply partners from local markets.- Coordinating interaction and communication between headquater in Berlin and APAC branch office based in Singapore.- Collaborating with global regional managers t maintain partnership with Limousine Service Partners.- Receiving partners paying visit to company.- Developing and improving Qulification review criteria for some European countries (including UK, Denmark and France).- Responding to inquiries from leads, accounts and drivers via email and telephone. Show less
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Customer Care Specialist
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May 2018 - Sep 2018
-Interacting with customers andpartners via the telephone, emailand social media to solve queriesand issues in real-time.-Promoting and upselling products toclients.-Handling internal administrativetasks relating to bookings anddocumenting individual queries.
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Administrative Assistant
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Apr 2015 - Jul 2015
• Reviewed materials for foreign experts hiring application; • Translated national official documents and worked on foreign affairs liaison • Coordinated foreign affairs reception (coordinated reception of Belgium King and Queen, was an interpreter during reception banquet); • Was the interpreter in Business Conference held by Hubei Province (China) and Vysocina Region(Czech Republic). • Reviewed materials for foreign experts hiring application; • Translated national official documents and worked on foreign affairs liaison • Coordinated foreign affairs reception (coordinated reception of Belgium King and Queen, was an interpreter during reception banquet); • Was the interpreter in Business Conference held by Hubei Province (China) and Vysocina Region(Czech Republic).
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Education
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EDHEC Business School
Master of Science, Management Studies -
Central China Normal University
Master's degree, English Interpretation