Wenli GUAN

Market Manager APAC at Blacklane GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin, Berlin, Germany, DE
Languages
  • Chinese Native or bilingual proficiency
  • English Full professional proficiency
  • French Limited working proficiency
  • German Professional working proficiency

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Credentials

  • Telc B2
    Association of Language Testers in Europe
    Jan, 2018
    - Nov, 2024
  • TEM8
    Teaching Guiding Committee for College Foreign Language Majors
    Mar, 2013
    - Nov, 2024
  • TFS-4 (Test national du français enseigné à titre de spécialité, niveau IV)
    Teaching Guiding Committee for College Foreign Language Majors
    Sep, 2011
    - Nov, 2024
  • BEC
    University of Cambridge
    Nov, 2010
    - Nov, 2024

Experience

    • Germany
    • Travel Arrangements
    • 200 - 300 Employee
    • Market Manager APAC
      • Jan 2020 - Present

      Grow the partner network, drive operational excellence, and achieve a sustainable and profitable business in APAC regions:- Partner Relationship Management - Strategic Business District Management - Performance Management - Fleet Management - Rates Negotiations - Network Building - Tenders - Onboarding - Legislation & Compliance Checks - Capacity & Suppliers Management - Assisting Other Department

    • Affiliate Management Specialist
      • Sep 2018 - Dec 2019

      - Taking responsibility for the partner onboarding process(responsible for Europe and APAC regions), including processing submitted documents for partners.- Managing and processing caseload including escalations and following up with supply partners.- Researching potential supply partners from local markets.- Coordinating interaction and communication between headquater in Berlin and APAC branch office based in Singapore.- Collaborating with global regional managers t maintain partnership with Limousine Service Partners.- Receiving partners paying visit to company.- Developing and improving Qulification review criteria for some European countries (including UK, Denmark and France).- Responding to inquiries from leads, accounts and drivers via email and telephone. Show less

    • Customer Care Specialist
      • May 2018 - Sep 2018

      -Interacting with customers andpartners via the telephone, emailand social media to solve queriesand issues in real-time.-Promoting and upselling products toclients.-Handling internal administrativetasks relating to bookings anddocumenting individual queries.

    • Administrative Assistant
      • Apr 2015 - Jul 2015

      • Reviewed materials for foreign experts hiring application; • Translated national official documents and worked on foreign affairs liaison • Coordinated foreign affairs reception (coordinated reception of Belgium King and Queen, was an interpreter during reception banquet); • Was the interpreter in Business Conference held by Hubei Province (China) and Vysocina Region(Czech Republic). • Reviewed materials for foreign experts hiring application; • Translated national official documents and worked on foreign affairs liaison • Coordinated foreign affairs reception (coordinated reception of Belgium King and Queen, was an interpreter during reception banquet); • Was the interpreter in Business Conference held by Hubei Province (China) and Vysocina Region(Czech Republic).

Education

  • EDHEC Business School
    Master of Science, Management Studies
    2015 - 2017
  • Central China Normal University
    Master's degree, English Interpretation
    2013 - 2015

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