WenJie Koh

Customer Operations at Circular (YC W22)
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Bio

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Credentials

  • Service Excellence (RET-CEX-1010-1.1)
    Workforce Singapore
    Jun, 2020
    - Nov, 2024
  • Infection Prevention and Control 101
    Ngee Ann Polytechnic
    Mar, 2020
    - Nov, 2024
  • Certified Service Professional (CSP)
    SIRS Singapore Institute of Retail Studies (NYP)
    Feb, 2020
    - Nov, 2024
  • Project a Positive and Professional Image (SVCF-CS-101C-1)
    Workforce Singapore
    Feb, 2020
    - Nov, 2024
  • Project a Positive and Professional Image (SVCF-CS-102C-1)
    Workforce Singapore
    Feb, 2020
    - Nov, 2024
  • Respond to Service Challenges (SVCF-CS-103C-1)
    Workforce Singapore
    Feb, 2020
    - Nov, 2024
  • Digital Photography for Beginners 1
    LASALLE College of the Arts
    Oct, 2019
    - Nov, 2024
  • Introduction to Shipping
    Singapore Shipping Association (SSA)
    Jun, 2017
    - Nov, 2024
  • Excel in Customer Service
    Ministry of Defence of Singapore
    Feb, 2015
    - Nov, 2024
  • Implement Operations for Service Excellence (SVCF-PL-101C-1)
    Workforce Singapore
    Sep, 2014
    - Nov, 2024
  • Follow Food and Beverage Safety and Hygiene Policies and Procedures (FSS-WHS-2001-1.1)
    Workforce Singapore
    Jul, 2020
    - Nov, 2024
  • Changi Orientation Programme
    Changi Airport Group
    Apr, 2020
    - Nov, 2024

Experience

  • Circular (YC W22)
    • Singapore
    • Retail
    • 1 - 100 Employee
    • Customer Operations
      • Aug 2022 - Present

    • Customer Success
      • Apr 2022 - Aug 2022

  • Sony Electronics
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Person-in-Charge (Team Lead)
      • Mar 2021 - Apr 2022

    • Product Consultant
      • Oct 2017 - Apr 2022

  • Xing Fu Tang, LLC
    • Food & Beverages
    • 1 - 100 Employee
    • Barista
      • Jul 2020 - Apr 2022

  • Groceries Logistics of Singapore
    • Singapore
    • Warehouse Assistant
      • Apr 2020 - May 2020

  • PIL Logistics Pte Ltd
    • Singapore
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Officer
      • Aug 2016 - Sep 2017

  • Singapore Armed Forces
    • Defense & Space
    • 700 & Above Employee
    • Administrative Assistant
      • Oct 2014 - Aug 2016

  • Sony Electronics
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Product Consultant
      • Nov 2012 - Aug 2014

Education

  • University College Dublin
    Bachelor of Business Studies
    2017 - 2020
  • Management Development Institute of Singapore
    Diploma
    2013 - 2014
  • Management Development Institute of Singapore
    Professional Certificate
    2013 - 2013
  • Unity Secondary School
    2009 - 2012
  • Kranji Primary School
    2003 - 2008

Community

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