Wendy Thao

HR Business Partner at Buddy's Kitchen, Inc.
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Contact Information
Location
US
Languages
  • Hmong Native or bilingual proficiency
  • English Full professional proficiency

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Experience

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • HR Business Partner
      • May 2020 - Present

      · Consult with employees and managers on employee relations matters to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic and timely approach. · 100% recruiting scheduled for some days for behavioral healthcare providers (corporate- entry level recruitment), 75% strategic planning on other days. · Responsible for creating, updating, and applying HR policies and company guidelines to local office. · Analyze trends and metrics with the HR department · Recruiting and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings. · Schedules interviews; oversees preparation of interview questions and other hiring and selection materials; screens applicants and selects qualified candidates. · Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. · Assists with job posting and advertisement processes. · Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. · Recommend and implement changes that impact the employment brand/life cycle. · Conducts or acquires background checks and employee eligibility verifications. · Implements new hire orientation and employee recognition programs. · Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.

    • United States
    • Food Production
    • 300 - 400 Employee
    • Senior Human Resources Specialist
      • Apr 2019 - May 2021

      Provided administrative support to the HR department including maintenance of employee files, coded invoices, tracked employee records, and processed employee master change forms. Conducted month-end reporting for Management, Human Resources and Safety, which included: new hires, terminations, service anniversaries, address changes, cost center changes, and safety report-outs. Performed internet research functions, submitted job postings, and monitored job posting sites. Participated in the Records Retention program by ensuring records are documented and stored according to policy, and made recommendations for process improvements and solutions. Performed file audits to ensure consistency and legality of employee documents. Communicated with the appropriate corporate contact as needed to relay pertinent payroll and/or benefits questions or information. Assisted with the Kronos timekeeping system, payroll batch total sheets and attendance tracking. Developed and completed full cycle recruitment plans for both plant and distribution centers.

    • Human Resources Specialist
      • Mar 2017 - Apr 2019

      High levels of onboarding; Coordinated Job Postings; Assisted with the day-to-day efficient operation of the HR office; Assisted customers with HR related questions; Administration of Hiring/Rehiring Process; Set up employee paper files and system accounts; assisted with Records Management; Performed Licensing Background and Motor Vehicle Checks; Collected accident and injury reports; Coordinated and communicated with Work Comp and Risk Management Carrier; HR staff with Filing/faxing/copying needs; Ran various HR Reports including but not limited to NHO and CPR training; Processed employment Verifications; Compiled, sorted, and verified the accuracy of data before it is entered into HR system; Collection and retention of completed employee records and properly store in appropriate locations; Processed, verified, and maintained HR related documentation, including staffing, recruitment, training, performance evaluations.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Lead Recruiter
      • Oct 2013 - Apr 2017

      Interviewed and recruited qualified candidates for employment possibilities; Established and maintained relationships with managers/HR; coached and used disciplinary action when needed for employees; Prepared and maintained employment records; Obtained applicant information on work history, education, and experience/skills; Completed drug and criminal background screens and determined eligibility of applicants; Posted job openings via newspaper, online internet recruiting resources; Completed cold calls; Q/C on employees and clients; Opened and maintained job orders with clients; Front Office Coordinator as needed (answered up to six multi-line phone calls, greeted clients, visitors, and applicants/employees, scanned/copied/printed documents).

    • United States
    • Restaurants
    • Operations Supervisor
      • Sep 2008 - Sep 2014

      Oversaw the aspects of the restaurant which includes cleanliness of all areas, ensured safety tools are up to date with state and federal laws, oversaw all staff and maintained relationships with suppliers, trained and supervised new hires and employees, completed work schedules to ensure all shifts were covered, assisted with serving food, hosting duties, and provided customer service as needed, took care of escalated issues, inventory, completed purchases as needed, counted drawer at the end of each employees' shift, monitored daily receipts, closely tracked and works within the restaurant budget.

Education

  • Concordia University Texas
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2016 - 2022
  • Minnesota State Community and Technical College
    Associate of Science (A.S.), Human Resources Management/Personnel Administration, General
    2012 - 2014

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