Experience

Gramercy Risk Management

• Insurance
• 1 - 100 Employee

• Litigation Examiner

  • Nov 2022 - Present



Wright Risk Management

• United States
• Insurance
• 1 - 100 Employee

• Claims Examiner

  • Jan 2018 - Nov 2022



Robert Plan of NY Corp

• Bethpage, NY USA

• Property Damage Claims Unit Supervisor

  • Sep 1991 - Mar 2001

  Supervisory • Led a team of six 1st and 3rd Party claims examiners, one customer service representative and one clerk • Assigned claim files, managed workloads, and ensured compliance with company and regulatory guidelines • Approved staff claim payments • On-boarded and trained new staff and performed annual performance reviews Claims Management • Managed a portfolio of 1st and 3rd party automobile claims from initial filing to settlement • Coordinated with internal claim investigations unit, underwriters and adjusters • Participated in arbitration hearings • Communicated with claimants, insureds, attorneys, automobile repair shops and other carriers • Considered claim file data, regulations and company guidelines in developing settlement offers Underwriting • Researched policy application and associated documents for policy issuance and premium development Show less