Experience

Clinica Family Health

• United States
• Medical Practices
• 100 - 200 Employee

• Director of Care Team Access & Communications Center

  • Nov 2018 - Present

  Oversee two departments, one responsible for incoming calls and addressing patient concerns, the other managing schedules for over 100 providers across 5 sites. Process improvement and data analytics while collaborating with clinic leaders to ensure access and team continuity for patients.

• Central Business Support Specialist

  • Jul 2008 - Nov 2018

  Worked remotely while expanding role from managing 9 care teams to 17 care teams. Maintained schedules for over 100 medical and behavioral health providers including processing payroll; Incorporated Dental schedules in as that service expanded.



Clinica Family Health

• United States
• Medical Practices
• 100 - 200 Employee

• Medical Office Manager

  • 2004 - 2008

  Oversee administrative operations of primary care clinic; including supervision of 20 Office Techs, Site Assistant, and Medical Records staff, and co-supervision of Medical Records. Managed hiring, training, and performance reviews for staff while addressing patient concerns, ensuring compliance with Vaccine for Children requirements, and development and management of operational budget. Oversaw expansion of clinic site to increase capacity by 25% Oversee administrative operations of primary care clinic; including supervision of 20 Office Techs, Site Assistant, and Medical Records staff, and co-supervision of Medical Records. Managed hiring, training, and performance reviews for staff while addressing patient concerns, ensuring compliance with Vaccine for Children requirements, and development and management of operational budget. Oversaw expansion of clinic site to increase capacity by 25%



Southwestern Investment Group

• Denver Metropolitan Area

• Development Director

  • 2002 - 2004

  Responsible for supervising contractors, invoicing and budget control, enforcing safety codes and maintaining schedule for construction of various development projects of tenant-occupied buildings. Attend city council meetings to advocate new and expanded housing projects Responsible for supervising contractors, invoicing and budget control, enforcing safety codes and maintaining schedule for construction of various development projects of tenant-occupied buildings. Attend city council meetings to advocate new and expanded housing projects